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The front desk staff were very friendly and walked us to the room on check-in. The pool on the rooftop was small but they had a fun swim up bar. Unfortunately there are only about 4-5 chairs available under umbrellas so I wasn't able to use the pool for the entire stay as the chairs were always taken. The hotel is located on the main road and there is ALOT of street noise and noise from other rooms. We heard people in the room nextdoor talking and alot of hallway noise. We lost one of the plastic key cards during our stay and they charged us for it. They also had to check our room before we left to make sure we didn't break anything! But our room rate was about $70 / night so I guess you get what you pay for :)
Kristie
Stayed 4 nights in Dec 2023
Response from Guest relation manager on 28 Feb 2024
Dear Guest, Thank you for your feedback and your rating. Thank you for sharing your opinion about the hotel, we will take into account your comment.
Excellent rooftop pool. Friendly staff. Hotels are expensive in Phuket and it’s very crowded and busy. Not a relaxing experience but the beaches are beautiful.
Carol
Stayed 6 nights in Mar 2023
Response from Guest relation manager on 18 Apr 2023
Dear Carol,Thank you for your feedback and your appreciation of our work. We will be glad to see you again!
Very friendly staff, great breakfast, pool on the roof and ocean in walking distance. Many dining options, massage salon’s, bike rental, travel agencies and many more around the hotel. We will definitely come back!
Jana
Stayed 8 nights in Apr 2022
Response from Nadia on 30 Apr 2022
Dear Jana! We are pleased with your lovely review! Glad to know that your liked our location and hotel facilities and staff. See you soon!
The staff service is exceptional, the rooms and building are very clean, modern, and well designed. I loved staying here unfortunately it was only one night. I would stay here again the next time I am in Karon.
Verified traveller
Stayed 1 night in Feb 2020
Response from Nadia on 2 Mar 2020
Dear Guest,
Thank you for your review! We are so glad that you liked to stay in our hotel! We are grateful for your kind word about our staff and rooms.
We will wait for you back for longer stay!
The hotel was new and very clean. Breakfast was sufficient, different noodles/soup served each day. Staff were very friendly and helpful also. Would stay here again when I return to Phuket next time :)
Verified traveller
Stayed 3 nights in Feb 2020
Response from Reservation Manager on 18 Feb 2020
Dear Valued Guest!
Thank you for your review! We are happy that you liked to stay with us and will be glad to welcome you again!
Thank you for good words about our staff and breakfast!
Hope to see you again!
We had a 2 bedroom families room and it was a good size and nice and quiet. Rooms are lovely and clean and filled with drinking water daily.
The pool are is good and big enough to sunbathe and kids to swim.
We went for the breakfast option and there was fresh fruit, pastries, and you can order cooked breakfasts to suit. I went for the scrambled egg most days and it was lovely.
The location is great with plenty of restraints and bars close by. Walking distance to both Karon and kata beach.
The staff are superb. Super friendly and cannot be any more helpful. They really do help with anything you ask and are always there ready with those big Thai smiles.
Such a lovely place and would definitely recommend.
Thank you for making us feel so welcome.
Carl
Stayed 3 nights in Dec 2019
Response from Nadia on 11 Dec 2019
Dear Carl! Thank you so much for your review! We appreciate your words about our facilities, services and staff! We are glad so much that you liked to stay with us and definitely wait for your visit again!
This is a great hotel. The staff was very friendly and accommodating. It’s a new hotel so while with roof top pool was nice, it wasn’t completed (there was no bar). The room was very nice, clean and the bed was very comfortable, pillows too. The hotel is in between 2 beaches, the Karon and Kata a 5 -7 minute walk to each. It’s also near a lot of restaurants and night life.
Santosha
Stayed 5 nights in Sep 2019
Response from Nadia on 7 Oct 2019
Dear Santosha,
Thank you for your review! We are very glad that you liked to stay with us! Hope to see you in our Hotel again and show your our finished pool bar and restaurant!
Positive:
The hotel is close to both beaches, Kara and Katon.
You can walk to Big Buddha within 60-90 minutes.
The rooftop bar and pool are nice with view at the sunset.
Negative:
After 7:00-7:30 a.m. you probably wake up by the noise on the street
(Even on 4th floor)
Personalet ved Hotellet var veldig hyggelig og hjelpsomme.
Bassengområdet var bra med fin utsikt. Rommene var pene og rene. Dette Hotellet skal jeg booke på nytt ved neste anledning mest på grunn av det det flotte personalet
og servicen.
Jostein
Stayed 15 nights in Apr 2022
Response from Nadia on 30 Apr 2022
Dear Jostein! Thank you for your nice feedback! We are glad that you are pleased with our staff and in general enjoyed your stay in our hotel! We will be happy to welcome you back!