"This was the perfect entry point for our first stop, first trip to Japan! My husband, my self and two 16 year old boys...The ambience is very inviting, the staff is incredibly helpful, very nice (they even helped me find a nail salon last minute!! something I rarely do at home, it was a treat:) and always there for recommendations (which, in hindsight, should have checked in with them about certain restaurants etc.), or help of any kind, and they do speak some English which is very helpful. There is laundry on site which we used, a wonderful restaurant and bakery and the 2nd floor has a nice lounge area and great bar! It's a wonderful place that I'm so grateful I booked for our stay in Tokyo!"