Title: Extended Stay America Select Suites - Kansas City - South - I-49 Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Extended Stay America Select Suites - Kansas City - South - I-49 Hotel in Kansas City with free parking ![Exterior](https://images.trvl-media.com/lodging/2000000/1340000/1334300/1334228/fe982b9b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Studio, 1 Double Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1340000/1334300/1334228/1a9e983e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1340000/1334300/1334228/c2de3ddb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1340000/1334300/1334228/2b1db654.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1340000/1334300/1334228/45b0bf51.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Extended Stay America Select Suites in South Kansas City offers a warm retreat with practical amenities. Enjoy free WiFi, convenient laundry facilities, and complimentary to-go breakfast each morning. Self parking makes coming and going effortless. 5.0 ## Popular amenities - Kitchen - Pet-friendly - Laundry - Air conditioning - Parking included - Free WiFi £62 includes taxes & fees 21 Nov - 22 Nov ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1334228&PinnedHotelID=1334228&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1334228&PinnedHotelID=1334228&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1334228&PinnedHotelID=1334228&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1334228&PinnedHotelID=1334228&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1334228&PinnedHotelID=1334228&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1334228&PinnedHotelID=1334228&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1334228&PinnedHotelID=1334228&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1334228&PinnedHotelID=1334228&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Studio, 1 Double Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1340000/1334300/1334228/fcfb9442.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 Double Bed with Sofa bed, Non Smoking, Refrigerator & Microwave ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Shower/bath combination Private bathroom Microwave Separate dining area Air-conditioning Private bathroom Shower/tub combination Kitchen Microwave - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Standard Studio, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1340000/1334300/1334228/3adcde51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 1 Double Bed, Non Smoking, Refrigerator & Microwave ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Shower/bath combination Private bathroom Microwave Separate dining area Air-conditioning Private bathroom Shower/tub combination Kitchen Microwave - Sleeps 2 - 1 Double Bed ![Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1340000/1334300/1334228/ca67a5a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Shower/bath combination Private bathroom Microwave Separate dining area Air-conditioning Private bathroom Shower/tub combination Kitchen Microwave - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/115000000/114250000/114245300/114245201/a04a70ad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Margaritaville Hotel Kansas City I-435 West - Pool - Pet-friendly - Waterslide - Free WiFi 9.2 Wonderful 204 reviews £109 includes taxes & fees 13 Nov - 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Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews £84 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Kansas-City-Hotels-Courtyard-By-Marriott-Kansas-City-Overland-ParkMetcalf.h24127.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178273&destination=Kansas City (and vicinity)&destType=MARKET&latLong=39.101235,-94.581941&searchId=ccb91bfe-7d9c-4f8c-8eaa-66c39755548b&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/700000/691800/691730/0d2f161d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn Kansas City Downtown/Union Hill by Marriott Union Hill - Pool - Breakfast included - Free WiFi - Air conditioning 8.8 Excellent 1,003 reviews £71 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Kansas-City-Hotels-Fairfield-Inn-Kansas-City-DowntownUnion-Hill-By-Marriott.h691730.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178273&destination=Kansas City (and vicinity)&destType=MARKET&latLong=39.101235,-94.581941&searchId=ccb91bfe-7d9c-4f8c-8eaa-66c39755548b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKansas-City-Hotels-WoodSpring-Suites-Kansas-City-South.h1334228.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKansas-City-Hotels-WoodSpring-Suites-Kansas-City-South.h1334228.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.91963%2C-94.52886&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eYsQG5Ak1elYB_i1KaydH8NOieM=) 11301 Colorado Ave, Kansas City, MO, 64137 #### What's nearby - International House of Prayer - 2 min drive - 2.0 miles - Kansas City Zoo - 7 min drive - 8.1 miles - Overland Park Convention Center - 9 min drive - 9.7 miles - Starlight Theatre - 10 min drive - 9.3 miles - GEHA Field at Arrowhead Stadium - 12 min drive - 13.0 miles #### Getting around - Lee's Summit Station - 13 min drive - Kansas City International Airport (MCI) - 38 min drive #### Restaurants - ‪McDonald's - ‬3 min drive - ‪McDonald's - ‬4 min drive - ‪Whataburger - ‬4 min drive - ‪TJ's Cafe - ‬4 min drive - ‪Chipotle Mexican Grill - ‬4 min drive ## About this property ### Extended Stay America Select Suites - Kansas City - South - I-49 Hotel near Kansas City Zoo Extended Stay America Select Suites - Kansas City - South - I-49 provides amenities, such as free on-the-go breakfast and laundry facilities. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - Express check-out, a vending machine and a lift Room features All 121 rooms boast comforts such as air conditioning and separate dining areas, as well as thoughtful touches such as free WiFi. Extra amenities include: - Bathrooms with shower/bath combinations and shampoo - 34-inch flat-screen TVs with premium channels - Wardrobes/cupboards, separate dining areas and kitchens ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/64300/64248/e2e72f03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites Kansas City South South Kansas City - Breakfast included - Pet-friendly - Parking included - Free WiFi 5.4 1,000 reviews £54 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=64248&PinnedHotelID=64248&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/40000/40000/39974/e9c80323.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn & Suites by Wyndham Kansas City South Hillcrest - Breakfast included - Parking included - Free WiFi - Air conditioning 5.4 1,001 reviews £68 includes taxes & fees 8 Dec - 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Kansas City - Stadium Cunningham Ridge - Pet-friendly - Parking included - Free WiFi - Air conditioning 5.6 696 reviews £70 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=10960469&PinnedHotelID=10960469&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free uncovered self parking on site - Limited on-site parking - Wheelchair-accessible parking and van parking available ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities - Separate in-room dining area ### Conveniences - Laundry facilities - Vending machine ### Guest services - Housekeeping (on request) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Handrails in stairways - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Built in 2005 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 34-inch flat-screen TV with premium cable channels ### Food and drink - Freezer - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave - Separate dining area ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open Monday - Friday (9:00 AM - 8:30 AM) and Saturday - Sunday (10:00 AM - 8:00 PM) Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 25 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Value Place Hotel Kansas City South Value Place Kansas City MO South Hotel Value Place Kansas City MO South Value Place Kansas City South Hotel Value Place Kansas City MO (South) WoodSpring Suites Kansas City South Hotel Value Place Kansas City South WoodSpring Suites Kansas City South Extended Stay America Select Suites Kansas City South I 49 ## Frequently asked questions ### Is Extended Stay America Select Suites - Kansas City - South - I-49 pet-friendly? > Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Extended Stay America Select Suites - Kansas City - South - I-49? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Select Suites - Kansas City - South - I-49 on 21 Nov 2025 start from £61.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kansas-City-Hotels-WoodSpring-Suites-Kansas-City-South.h1334228.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Extended Stay America Select Suites - Kansas City - South - I-49? > Self-parking is free at this property. ### What time is check-in at Extended Stay America Select Suites - Kansas City - South - I-49? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Extended Stay America Select Suites - Kansas City - South - I-49? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is Extended Stay America Select Suites - Kansas City - South - I-49 located? > Located in South Kansas City, this hotel is within 2 miles (3 km) of Bay Water Park, International House of Prayer and Harry S. Truman Farm Home. Glenwood Theatre at Red Bridge and Minor Park Golf Course are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Extended Stay America Select Suites - Kansas City - South - I-49 Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.4 Cleanliness ### 6.8 Location ### 5.6 Staff & service ### 4.2 Eco-friendliness ### 5.2 Property conditions & facilities 10 - Excellent 76 8 - Good 76 6 - Okay 66 4 - Poor 67 2 - Terrible 204 ### 10/10 Excellent #### Lisa 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was very peaceful and quiet and the staff wzs very friendly. I really enjoyed my stay. The omly thing i didn't like was there was no cofee in the morning. Other than that it was excellent ##### Lisa Stayed 14 nights in Aug 2025 ### 4/10 Poor #### Surem 28 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Walls were dirty and filthy sticky floors ##### Surem Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Jinwoo 6 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities waited 20min at the lobby until someone showed up and room was really dirty and smelly. ##### Jinwoo Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Tamara 21 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Smelled dirty, dust bunnies rolling down the hallways, and we saw 8 roaches upon entering the room. We turned right back around and left. Did not stay. This hotel should not even be open for business. ##### Tamara Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Timothy 31 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Made a reservation and paid in full and was told when I got there that I didn’t have a room. ##### Timothy Stayed 1 night in Aug 2025 ### 6/10 Okay #### Hubert 9 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities They’re trying ##### Hubert Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Paula 16 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrific - will never stay again The first room, #226, had an air conditioner that had been vandalized and didn't work. The second room, #232, had a TV that didn't work, roaches, and we couldn't leave the room because they couldn't get a key to open the door. Only the management all-access key would open the door. So once we were let in, we were stuck for the night. Our only other option was a room on the 4th floor, but with no working elevator, that was too much for us to deal with when we were exhausted from a long day of travel. Thank you, Paula Laridon ![Roach crawling on smoke alarm](https://a.travel-assets.com/ugc/hotel-reviews/62bef70a-f10a-47ec-a3ea-a5a545014052-1752709388566.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paula Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Kenneth 3 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotels or just as worst as extend stay the lil boy girl told me they didn’t have any room in then when hotel.com call her she say they do got room honestly they both scam artist ##### Kenneth Stayed 1 night in May 2025 ### 2/10 Terrible #### Heather 21 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t stay here The front desk smelled like pot. The elevator was broken, and there was a sign on it that said “elevator do not work”. That was the first red flag. The stairwell smelled like dogshit. When we got to the 3rd floor where our room was, many of the rooms had trash bags in front of the doors. When we got to our room there was a trash bag in front of it and inside were bunch of bug traps with dead bugs in them. Our room was apparently been used as storage for cleaning equipment and supplies, and that was the last straw. We turned around and left. ##### Heather Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Teddy 17 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Noticed that the sink was leaking ,toilet also. Shower rod was broken and fell down several times. You could tell the room wasn't properly cleaned. Roach infested, dirty floors. Went to the front desk, told the manager. I left for the day ,came back thinking the room would be cleaned, no!!! They only clean the rooms after you've stayed there for two weeks. Just very nasty, poor customer service. Ill never stay at another Extended Stay again. ##### Teddy Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Kimberlain 24 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities This property was horrible it had roaches and I was told I’d get a refund in a few days after my stay which of course did not happen ##### Kimberlain Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Jessica 11 Oct 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Worn out, old. Bugs. ##### Jessica Stayed 3 nights in Sep 2024 ### 4/10 Poor #### Kailah 23 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property has roaches and mice ##### Kailah Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Larry 30 Sept 2024 Seen to many roaches and nats in my room ##### Larry Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Michael 30 Oct 2023 Disliked: Staff & service, amenities, property conditions & facilities They have bugs and drug attics in front of the hotel begging roaches was on walls and bathroom was sick and they have the nerve to charge as much don’t waste no money here ##### Michael Stayed 5 nights in Oct 2023 ### 2/10 Terrible #### IBANIBO 24 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Use of drugs and smoking in hallway. Dirty. Bug infested . Untrained staff. No towels and toiletries. No room check and no room cleaning. I had to check out a day earky for health reasons. ##### IBANIBO Stayed 7 nights in Oct 2024 ### 2/10 Terrible #### Dorian 24 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Roaches in my room, no receptionist after 8:00 pm I think so when I found the roaches at 9:45pm nobody can’t help me, leave the hotel without anybody been able to help, ##### Dorian Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Brian 3 Dec 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Will never stay here again First, let me say the staff i interacted with was courteous and accomodating. When we arrived at 930pm there was no one at the front desk. Sign said dial "0" for late check-in. After 15 mins repeat dialing with no answer, finally the national hotline picked up and called the person directly. He was nice and stated that "she" was supposed to be at the desk until 10pm. We got to our room and there was an extremely loud high pitched noise coming from the fan in the bathroom, like an alarm sound. Moved to another room. The smell of weed was so strong in the entire hotel that we slept with the window open even though it was freezing rain outside. We went to Walmart and bought cleaning supplies due to the filth on the walls, floors, and bath (including what looked like a blood stain on the bedroom wall. Then there was the bugs...cockroaches, termites, ants and unidentifiable. I do not expect luxury accommodations at this price, but this was beyond bad. ##### Brian Stayed 3 nights in Nov 2023 ### 2/10 Terrible #### Verified traveller 23 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not use this company. I reserved a room weeks in advance and called the day of to confirm i was checking in late. I was told that it was fine and that i would need to call a number to wake up the night attendant. When i did so i could hear the lobby phones ringing but no one got it. I called four times. Finally called corporate to see if they can let me in the building and after a 15 minute wait i was told that they gave my resevation away. They claimed they tried to call me three times but i had no missed calls and had fine service the entire trip. I drove seven hours to find an empty lobby, my reservation had been given away on false pretenses, and i had to put $300 to stay at another hotel i found after DRIVING AROUND FOR ANOTHER HOUR. What is the point of making a reservation AND confirming a late check in if you are going to give it away and go back on your end of the deal anyway. This is a horribly run company. I will not book with them again and i will make sure as many people as possible abandon this company for actual quality, trustworthiness, and professionalism. Absolutely pathetic experience. ##### Verified traveller Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Jennifer 4 Nov 2023 Disliked: Cleanliness, amenities, property conditions & facilities The original room they gave me was completely dirty. The toilet bowl was disgusting, the bed had hair and other debris on it. They put me in a 2nd room, which the manager walked in to review. It was much cleaner but had a lot of damage, a bug trap, and still dirty. I said it was better. After she left, I had to kill 2 cockroaches. The fire alarm went off too. I was concerned about it being a real emergency bc of the sketchy people in and around the building so I called the front desk to ask if it was a real emergency. He stated I don't know and hung up on me. The alarm went off, so I tried to call the front desk again to ask about it-no answer. I packed up my belongings to leave, I went to the front desk and nobody was there. I tried calling, still no answer. Finally a customer came in, I went back to my room to try calling front desk from that phone. No answer. When I went back to the front desk, the worker was helping the customer. I stated I felt unsafe and killed cockroaches in my room so I'm leaving. He apologized, didn't offer a refund- I didn't want to wait to discuss a refund bc I was so shaken up. ##### Jennifer Stayed 1 night in Nov 2023 ### 2/10 Terrible #### satya rakesh 1 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Everything is terrible with this property, starting with the safety,hotel checkin and hygiene, the hotel attendant was not present at the counter to checkin guests,she is too rude and doesn't answer the guest's question,smell of weed and cigarettes everywhere, avoid if you are with family,I checked the room,saw cockroaches inside,the beds are very dusty and unhygienic,would recommend people to stay out of this ##### satya rakesh Stayed 13 nights in Oct 2025 ### 2/10 Terrible #### Anthony 13 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The place was old and dingy. The rooms were old and looked unclean. Some of the dirt looked like it would not come off due to the age of the appliances. There was a big roach on the wall. There were people hanging out in cars in the parking lot doing various things, and this was around midnight. I left after I inspected the room and realized that I could not sleep there. ##### Anthony Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Sam 28 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities It was so dirty had hard time checking in ##### Sam Stayed 1 night in Sep 2025 ### 2/10 Terrible #### tyheem 23 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities people staying around us were respectful . however the rooms & property was disgusting , infested with roaches and gnats . i couldn’t even take a bite of my food without being swarmed by gnats . roaches was coming out from the pictures behind the bed frames , overall the cleanliness of this place is 0/10. front desk staff was nice and respectful but there was hardly ever anybody in the front office . ##### tyheem Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Philomena 23 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The refrigerator in my room was rusted from top to bottom how can they even rent such a room to someone. I couldn't spend one more night there I was trying to check out I couldn't find anyone on the desk. I need a refund for 2 days which I am probably not going to get The other place I went was perfect. ##### Philomena Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [The Resort at Longboat Key Club](https://www.expedia.co.uk/Sarasota-Hotels-The-Resort-At-Longboat-Key-Club.h27542.Hotel-Information) > > [3 Bed Townhouse roof terrace 100m to the beach](https://www.expedia.co.uk/Mijas-Hotels-3-Bed-Townhouse-Roof-Terrace-100m-To-The-Beach.h45937449.Hotel-Information) > > [All-Inclusive Hotels in Rhodes Town](https://www.expedia.co.uk/Rhodes-Town-Hotels-All-Inclusive-Hotel.0-0-d6052011-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Apartments Portimão](https://www.expedia.co.uk/Portimao-Apartments.d9470-aaApartments.Travel-Guide-Accommodation) > > [Welikehotel Marfil Playa](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-Welikehotel-Marfil-Playa.h1819756.Hotel-Information) > > [Hotels in Long Melford](https://www.expedia.co.uk/Long-Melford-Hotels.d4385.Travel-Guide-Hotels) > > [Hotels near Icmeler Beach](https://www.expedia.co.uk/Icmeler-Beach-Hotels.0-l6322228-0.Travel-Guide-Filter-Hotels) > > [Hotels in Arabian Ranches](https://www.expedia.co.uk/Arabian-Ranches-Dubai-Hotels.0-n3000665082-0.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Canning Town](https://www.expedia.co.uk/Canning-Town-London-Hotels-Budget-Hotels.0-n553248634834708599-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Comfort Inn Hyde Park](https://www.expedia.co.uk/London-Hotels-Comfort-Inn-Hyde-Park.h84018.Hotel-Information) > > [4 Star Hotels in Garelochhead](https://www.expedia.co.uk/4Star-Garelochhead-Hotels.s40-0-d3000011412.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Liverpool](https://www.expedia.co.uk/5Star-Liverpool-Hotels.s50-0-d6046241.Travel-Guide-Filter-Hotels) > > [Fairfield Inn & Suites New York Manhattan/Times Square South](https://www.expedia.co.uk/New-York-Hotels-Fairfield-Inn-Suites-New-York-ManhattanTimes-Square-South.h30674300.Hotel-Information) > > [Radisson RED Brussels](https://www.expedia.co.uk/Brussels-Hotels-Radisson-RED-Brussels.h1352788.Hotel-Information) > > [Thurlestone Hotel](https://www.expedia.co.uk/Kingsbridge-Hotels-Thurlestone-Hotel.h22284633.Hotel-Information) ### Flights > [flights from teesside intl airport](https://www.expedia.co.uk/lp/airports/mme/flights-from-teesside-intl-airport) > > [Flights from Gatwick (LGW) to Hondarribia (EAS)](https://www.expedia.co.uk/lp/flights/lgw/eas/london-to-san-sebastian) > > [Flights from Luton (LTN) to Warsaw (WAW)](https://www.expedia.co.uk/lp/flights/ltn/waw/london-to-warsaw) > > [Flights from Christchurch (BOH) to Cambridge (CBG)](https://www.expedia.co.uk/lp/flights/boh/cbg/bournemouth-to-cambridge) > > [Flights from Atlanta (ATL) to Austin (AUS)](https://www.expedia.co.uk/lp/flights/atl/aus/atlanta-to-austin) > > [Flights from London (LHR) to Fes (FEZ)](https://www.expedia.co.uk/lp/flights/lhr/fez/london-to-fes) > > [Flights from Aberdeen (ABZ) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/abz/gla/aberdeen-to-glasgow) ### Cars > [Enterprise Car Rentals In Salford](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Salford.d180179-c15.Car-Rental-Guide-Suppliers) > > [Car hire in Mablethorpe](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Mablethorpe.d6346905.Car-Hire-Guide) > > [Car hire in Greenwich](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Greenwich.d5827.Car-Hire-Guide) ### Packages > [The Wizarding World of Harry PotterTM](https://www.expedia.co.uk/The-Wizarding-World-Of-Harry-PotterTM-Los-Angeles.d553248634340995187.Attraction) > > [Chalice Well](https://www.expedia.co.uk/Chalice-Well-Glastonbury.d6094241.Attraction) > > [Poole Holidays](https://www.expedia.co.uk/Poole.d5659.Holidays-City-Breaks) ### General > [Visit Hallin](https://www.expedia.co.uk/Waternish-Hallin.dx3000011247)