Search Hotels with a Bar in Kaloor

"Great staff"

"Na"

"Convenience "

"They served a good breakfast — special thanks to Jinosh for the complimentary breakfast. I upgraded my online booking to a suite room for an additional charge of around ₹4,500, making the total close to ₹8,000. Unfortunately, the overall experience was absolutely below average and did not justify the cost. Tessa at the front desk provided good service, although she seemed to have certain limitations. However, I was very disappointed with the attitude of Selvi and Dileep. Based on my 34 years of worldwide travel experience, I felt their approach was not suitable for their positions. There was an unpleasant gutter smell throughout the hotel, which was quite disturbing. The service staff did their jobs well, but the food orders were delivered without any cutlery, which was inconvenient. Overall, the stay did not meet my expectations."

"We had three rooms booked for a party of 6. The bathroom in one of the room was smelly and remained so even after the staff did some cleaning there. Most of the towels had a mildewy smell. I'd say about half the towels. Finally, the drain in the shower does not keep up with the tap. As you shower the soapy water starts to pool at your feet. Post shower you need to quickly wash your feet again. When I complained about this, they sent an electrician to fix it who said that is just how the plumbing works. Each of those issues costs a start in the review. The staff is courteous and tries to be helpful. They are likely operating within constraints that they have no control over. All in all, it was an experience I would not want to repeat. ... oh.. one more thing: the pillows are massive - not sure who can sleep with their neck at the angle that imposes on your neck. They do bring a standard and sensibly sized pillow if you ask. The overall experience was far worse than would be expected at the prices the hotel charges. And I can't account for gap between my experience and what the ratings say. My guess is that the locals have different tastes and expectations. My living and traveling has mostly been in North America and Europe. "

"Service was good, very relaxing, lovely location away from the busy city."

"The rooms need a little tidying up. The bath tub with cracks, skirting scuffed, walls could do with a coat of paint and the toilet seat detached from the hinges! Staff are generally all good. Mentioned the toilet seat issue to Prince. He was very apologetic and helpful. "