Title: The Killians Boutique Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Killians Boutique Hotel Hotel in Kochi with full-service spa and 24-hour front desk ![Restaurant](https://images.trvl-media.com/lodging/5000000/4690000/4683500/4683457/7b5b28da.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4690000/4683500/4683457/f533bafc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/5000000/4690000/4683500/4683457/909c6bfa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hide and cherish | Room amenity](https://images.trvl-media.com/lodging/5000000/4690000/4683500/4683457/a085b39d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4690000/4683500/4683457/dd70cd6d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Killians Boutique Hotel in Fort Kochi features a welcoming spa and outdoor pool. Guests can enjoy massages, leisurely swims, and free WiFi. The 24-hour front desk staff ensures assistance is always available. 8.4 Very good ## Popular amenities - Spa - Pool - Housekeeping - 24/7 front desk - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 10 - Oct 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=4683457&PinnedHotelID=4683457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=4683457&PinnedHotelID=4683457&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 11 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=4683457&PinnedHotelID=4683457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=4683457&PinnedHotelID=4683457&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4683457&PinnedHotelID=4683457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4683457&PinnedHotelID=4683457&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4683457&PinnedHotelID=4683457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4683457&PinnedHotelID=4683457&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ![Relax and breath | View from room](https://images.trvl-media.com/lodging/5000000/4690000/4683500/4683457/384cc30c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Relax and breath 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Separate bedroom Ceiling fan Bidet Private bathroom Desk Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Single Bed ![Hide and cherish | Room amenity](https://images.trvl-media.com/lodging/5000000/4690000/4683500/4683457/a085b39d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hide and cherish ### Highlights Soundproofed Air conditioning Separate bedroom Ceiling fan Bidet Private bathroom Desk Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Single Bed ![Catch and enjoy | 1 bedroom, desk, soundproofing](https://images.trvl-media.com/lodging/5000000/4690000/4683500/4683457/d3d82335.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Catch and enjoy ### Highlights Soundproofed Air conditioning Separate bedroom Ceiling fan Bidet Private bathroom Desk Daily housekeeping - Sleeps 2 - 1 Single Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/590000/583800/583740/e2c09ba6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Meridien Kochi Maradu - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 352 reviews £61 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Kochi-Hotels-Le-Meridien-Kochi.h583740.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=6053337&destination=Kochi&destType=MARKET&latLong=9.967428,76.245444&searchId=47c6c2ae-4626-446d-a42d-c290f7419464&top_cur=GBP) Ad ![Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/38000000/37130000/37126500/37126446/17825d64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Port Muziris, a Tribute Portfolio Hotel by Marriott Bonvoy, Kochi Aluva - 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Pool - Hot tub - Spa - Free airport shuttle 9.2 Wonderful 536 reviews £62 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Kochi-Hotels-Courtyard-By-Marriott-Kochi-Airport.h5637575.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=6053337&destination=Kochi&destType=MARKET&latLong=9.967428,76.245444&searchId=47c6c2ae-4626-446d-a42d-c290f7419464&top_cur=GBP) Ad ![3 restaurants, international cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97863400/97863391/f904adc2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Artiste, Kochi, a Tribute Portfolio Hotel by Marriott Maradu - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 19 reviews £86 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Kanayannur-Hotels-The-Artiste-Kochi.h97863391.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=6053337&destination=Kochi&destType=MARKET&latLong=9.967428,76.245444&searchId=47c6c2ae-4626-446d-a42d-c290f7419464&top_cur=GBP) Ad ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5276000/5275933/28e7169b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Kochi by IHG Maradu - Pool - Spa - Kids pool - Parking included 8.8 Excellent 208 reviews £76 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Kochi-Hotels-Crowne-Plaza-Kochi.h5275933.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=6053337&destination=Kochi&destType=MARKET&latLong=9.967428,76.245444&searchId=47c6c2ae-4626-446d-a42d-c290f7419464&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKochi-Hotels-The-Killians-Boutique-Hotel.h4683457.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKochi-Hotels-The-Killians-Boutique-Hotel.h4683457.Hotel-Information) ## About the area Located near the beach, The Killians Boutique Hotel is in Fort Kochi, a neighbourhood in Kochi. Chitram Art Gallery and SNC Maritime Museum are cultural highlights, and some of the area's landmarks include Chinese Fishing Nets and Pierce Leslie Bungalow. Wonderla Amusement Park and Wonderla are also worth visiting. [Visit our Kochi travel guide](https://www.expedia.co.uk/Kochi.dx6053337) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.96770%2C76.24187&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JEu5moyViwuqMv8ZxEyE8QFBML4=) River Road Fort Kochi, Post box 22, Kochi, Kerala, 682001 ### What's nearby - Chinese Fishing Nets - 1 min walk - 0.0 miles - St. Francis Church - 3 min walk - 0.2 miles - Fort Kochi Beach - 8 min walk - 0.5 miles - Mattancherry Palace - 3 min drive - 1.6 miles - Wonderla Amusement Park - 4 min drive - 2.5 miles ### Getting around - Valarpadam Station - 14 min drive - Lissie Metro Station - 30 min drive - Cochin International Airport (COK) - 82 min drive ### Restaurants - ‪Fusion Bay - ‬6 min walk - ‪Fort Paragon - ‬4 min walk - ‪Lila - ‬3 min walk - ‪Tea Pot - ‬4 min walk - ‪Rasoi Fort Kochi - ‬2 min walk ## About this property ### The Killians Boutique Hotel Hotel located in Fort Kochi The Killians Boutique Hotel provides a full-service spa and more. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas. You'll also find perks such as: - An outdoor pool - Free self-parking - A 24-hour front desk, smoke-free property and concierge services Room features All guest rooms at The Killians Boutique Hotel offer comforts, such as air conditioning, as well as Extra conveniences in all rooms include: - Bathrooms with bidets and free toiletries - Ceiling fans, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/111000000/110050000/110047800/110047742/d46c51ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Abad Dutch Bungalow Fort Kochi - Pool - Breakfast included - Free WiFi - Restaurant 2.0 2 reviews £90 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=110047742&PinnedHotelID=110047742&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; seafood ](https://images.trvl-media.com/lodging/1000000/50000/45600/45518/ba793645.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casino Hotel - 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3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=12232968&PinnedHotelID=12232968&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/530000/523800/523712/2856140b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fern - An Ecotel Hotel, Kochi Willingdon Island - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 214 reviews £59 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=523712&PinnedHotelID=523712&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/3000000/2710000/2701400/2701334/e25446f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Abad Plaza Ernakulam Central - Pool - Breakfast included - Spa - Kids pool 8.0 Very good 81 reviews £41 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2701334&PinnedHotelID=2701334&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/910000/901300/901289/5c976e33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Avenue Regent Ernakulam South - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 91 reviews £44 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=901289&PinnedHotelID=901289&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113810000/113808600/113808546/a4db03d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MOONIC DAYS Kakkanad - Parking included - Free WiFi - Air conditioning - Laundry 10 Exceptional 4 reviews £12 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=113808546&PinnedHotelID=113808546&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Things to do - Full-service spa - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) ### Full-service spa - Massage - Spa open daily ### More - 1 building - 3 floors - Smoke-free property ## Room amenities ### Bathroom - Bidet - Free toiletries - Private bathroom ### More - Air conditioning - Ceiling fan - Desk - Soundproofed rooms ## Policies ### Check-in Check-in time starts at noon ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for INR 1200.0 per night. ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: INR 1200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note: To comply with local law, no alcohol will be served in this property on the first day of every month. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Killians Killians Boutique Killians Boutique Cochin Killians Boutique Hotel Killians Boutique Hotel Cochin Killians Hotel The Killians Boutique Hotel Kochi (Cochin), India - Kerala Killians Boutique Hotel Kochi Killians Boutique Hotel Killians Boutique Kochi Killians Boutique Hotel The Killians Boutique Hotel Kochi Hotel The Killians Boutique Hotel The Killians Boutique Hotel Kochi The Killians Boutique Hotel Kochi (Cochin) Kochi The Killians Boutique Hotel Hotel India - Kerala The Killians Hotel Kochi The Killians Boutique Hotel Hotel The Killians Boutique Hotel Kochi The Killians Boutique Hotel Hotel Kochi ## Frequently asked questions ### Does The Killians Boutique Hotel have a pool? > Yes, this property has an outdoor pool. ### Is The Killians Boutique Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Killians Boutique Hotel? > Self-parking is free at this property. ### What time is check-in at The Killians Boutique Hotel? > Check-in begins at noon. ### What time is check-out at The Killians Boutique Hotel? > Checkout is at 11:00 AM. ### Where is The Killians Boutique Hotel located? > Located in Fort Kochi, this spa hotel is within a 5-minute walk of St. Francis Church, Chinese Fishing Nets and The Delta Study. Vypeen Island and Chitram Art Gallery are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Killians Boutique Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 7.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 13 8 - Good 22 6 - Okay 4 4 - Poor 0 2 - Terrible 1 ### 8/10 Good #### joanna 26 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Central Lovely central hotel - good meals . Beds hard , our second night was extremely noisy from restaurant below. Pool wasn’t working during our stay unfortunately ##### joanna Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Robin 5 Dec 2022 Liked: Cleanliness, property conditions & facilities Handsome property and pleasant rooms. Couldn't figure out the TV. Safe had to be replaced. Pool closed at 6pm. Breakfast was very slow and not memorable. ##### Robin ### 8/10 Good #### Patrick 17 Dec 2023 Liked: Staff & service, property conditions & facilities Hotel offering good value for money and nicely located to explore the Fort Kochi area by foot. A number of nice restaurants are within walking distance. ##### Patrick Stayed 2 nights in Dec 2023 ### 8/10 Good #### Verified traveller 26 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Francis 14 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice quiet botique hotel Overall we had a pleasant experience. The PRO (Public Relations Officer) Mr.Mark was very helpful in giving tour tips. Take note that they normally close their gates at 11pm, so if your are reaching past midnight just alert the security at the gate. ##### Francis Stayed 3 nights in Apr 2018 ### 8/10 Good #### Verified traveller 3 Sept 2017 Liked: Staff & service, room comfort Disliked: Cleanliness ##### Verified traveller Stayed 2 nights in Aug 2017 ### 8/10 Good #### Verified traveller 14 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet hotel in a central location The hotel is well located near the center of Fort Kochi yet it is very quiet. The rooms are specious, clean and comfortable. Breakfast is basic, but there are great coffee places around. ##### Verified traveller ### 6/10 Okay #### Martine, dubai 12 Feb 2017 Liked: Cleanliness, staff & service #### Comfortable hotel in a historic location. Fort Kochi has a lot of historic places to visit but it is small and thus after 3 days you've seen it all. The beaches are filthy as is the sea so not a nice spot to stay longer.. The hotel was comfortable but the food in the restaurant (fish and meat) were not high standard or fresh. ##### Martine ### 8/10 Good #### Verified traveller 3 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mitt i händelsernas centrum Trevligt lugnt God mat Frukost dålig Hård säng ej mörkläggning ##### Verified traveller ### 8/10 Good #### Christopher 20 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Christopher ### 8/10 Good #### Happe, Ruhrgebiet 3 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### komfortables Luxushotel in turbulenter Umgebung Ich kam wegen Flugzeugverspätung erst gegen 23 Uhr 30 an un wurde von 3 Leuten so nett empfangen, als wäre ich ein VIP. ##### Happe ### 8/10 Good #### claire, wagga wagga australia 23 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and food Very good location.just opposite the ferry landing area and fishing nets. Large comfortable rooms. Clean pool. Excellent restaurant Unfortunately the tour desk was closed so we were unable to get any guidance at all ##### claire ### 8/10 Good #### Ajith 21 May 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth for the money This is a great hotel. The staffs were friendly and the local is very ideal especially if you are not very familiar with the place. ##### Ajith ### 10/10 Excellent #### John, Scotland 29 Jan 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Well situated in an interesting tourist area. Good food and friendly helpful staff. Wine available. Well maintained pool. Comfortable, spacious air conditioned room with en suite. Close to ferries to Vipeen island and Kochin city centre. Many places of interest within walking distance. Spice market, and other attractions in Mattancherry can be reached by auto-rickshaw in a short time. ##### John ### 8/10 Good #### P Mac, Ireland 15 Sept 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel is well-placed, very neat and staff are helpful. However, on the final day we left our bags with the receptionist and came back later in the day to discoer they had been left completely unattended. This aside, it is a very worthwhile place to stay ##### P Mac ### 8/10 Good #### Verified traveller 25 Aug 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Very central, everything located just a few minutes away. Very friendly people, good restaurants. ##### Verified traveller ### 10/10 Excellent #### わにさん, 信州 6 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location このホテルの最大の魅力は徒歩数分でビーチがあり、新鮮な魚とエビを仕入れてホテルのキッチンを借りて刺身を作って毎日酒をのんで楽しみました。スタッフも親切で愛想よかった。カタカリも徒歩の範囲で見られてこれも滞在中毎晩鑑賞した。 ##### わにさん ### 10/10 Excellent #### Verified traveller 24 Apr 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr empfehlenswertes hotel Das Hotel ist super gelegen. Es hat grosszügige zimmer und eine geniale dusche. Das personal ist bis zum securitypersonal am eingang durchgehend angenehm und überaus freundlich. ##### Verified traveller ### 10/10 Excellent #### Chugach, Mumbai 16 Feb 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Right on the waterfront at Fort Cochin The staff was extraordinarily friendly and helpful. Restaurant was excellent. ##### Chugach ### 2/10 Terrible #### SSB, CT 9 Feb 2014 Disliked: Staff & service #### OVERBOOKED - REFUSED TO REFUND We booked Killians through Expedia and confirmed our reservation by contacting the hotel. Yet, when we arrived, they said they were overbooked and put us in another (lower quality) hotel, and refused to refund us the US $741 we paid for two rooms for two nights. The worst airlines and hotels are honest enough to issue a refund AND upgrade you when they are overbooked, but not Killians! BEWARE! After much research, we booked Killians for Dec 30 and 31, very busy nights in Fort Cochin. Because we booked through Expedia, we emailed the hotel to confirm the reservation was properly processed. We received confirmation from both Midhun and Nixon. But, when we arrived on Dec 30, the hotel manager (Nixon) claimed they didn’t have our reservation in their system. After showing Nixon the emails from the hotel, he admitted there must have made some sort of mistake, but since they didn’t have rooms available, we would have to stay in an alternate hotel that they made arrangements with. The alternate hotel was close by, but it was significantly inferior to what we paid for when booking Killians (and much, much lower ranked on TripAdvisor). It was an Indian business-style hotel with no character, low quality food, no pool, and malfunctioning air conditioning in one of the two rooms. (Please note, Expedia forces reviewers to review all categories, so we had to review the room even though we never entered them) ##### SSB ### 10/10 Excellent #### Verified traveller 4 Feb 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel very centrally located in Fort Kochi A nice hotel in a very central position in Fort Kochi, right by the bus stand and the Chinese fishing nets - I expected it might be noisy but I couldn't hear anything from outside once in my room which was comfy, very clean and pleasant. Staff were helpful, a packed breakfast was provided for my early start, and I would happily recommend this. ##### Verified traveller ### 8/10 Good #### Verified traveller 21 Jan 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prisvärt Funktionellt hotell med utmärkt läge alldeles intill de kinesiska fiskenäten. ##### Verified traveller ### 8/10 Good #### Verified traveller 13 Jan 2014 Liked: Cleanliness, staff & service, room comfort #### Delightful family run hotel with excellent staff, We had a wonderful friendly experience ##### Verified traveller ### 8/10 Good #### Bhavna, GA USA 13 Jan 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel to tour Fort Cochin area. The hotel has a nice ambiance, rooms are nice and spacious. The staff was really helpful. We did not like the restaurant as we are vegetarians and they cater to seafood and meat fans. At the end of a busy day we were looking for some simple curd rice or salad and the waiter told us they did not have anything vegetarian. What was funny is on looking into the menu we find couple types of rice and yogurt! :-) A little more though fullness on their part would help. And a few vegetable dishes for the random vegetarian guest. ##### Bhavna ### 10/10 Excellent #### Kaye, Chennai 1 Jan 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kudos to Killians We had four hotel stays during our time in Kerala and Killians Boutique Hotel rated the best. From the time we checked in and were greeted by the friendly guard at the gate to the lovely receptionist at the check in counter we were impressed with the quality of staff and service at this hotel. This may have something to do with the owner being present on site also.The room was very comfortable, well furnished with an upgraded large bathroom. Our room was facing the road, however there was minimal noise by day or night. Although the hotel was close to much of the action it was not the most fancy part of Fort Kochi. We were prepared to overlook this fact due to the quality of the hotel. Killians is rated a 3 star hotel yet we thought the service ranked it up with a 5 star hotel. ##### Kaye