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Crowne Plaza Kochi, an IHG Hotel

Photo gallery for Crowne Plaza Kochi, an IHG Hotel

Featured image
2 outdoor pools, pool cabanas (surcharge)
2 outdoor pools, pool cabanas (surcharge)
2 outdoor pools, pool cabanas (surcharge)
Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Kochi, an IHG Hotel

Crowne Plaza Kochi, an IHG Hotel

5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
XI/641A Kundanoor Junction, NH-47 Bypass, Maradu, Ernakulam, Kerala

Explore the area

  • Popular LocationLulu Mall19 min drive
  • Popular LocationAmrita Hospital27 min drive
  • Popular LocationWonderla43 min drive
  • AirportCochin (COK-Cochin Intl.)50 min drive

Choose dates to view prices

About this area

Ernakulam

Located in Ernakulam, Crowne Plaza Kochi, an IHG Hotel is in the business district and on the waterfront. Centre Square Mall and Prestige TMS Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Vembanad Lake and Changampuzha Park. Travelling with kids? Consider Wonderla, or check out an event or a game at Jawaharlal Nehru Stadium.

What's nearby

  • Kerala Folklore Museum - 6 min drive
  • Poornathrayesa Temple - 7 min drive
  • Lulu Mall - 19 min drive
  • Amrita Hospital - 27 min drive
  • Wonderla - 43 min drive

Getting around

  • Tirunettur Station - 4 min drive
  • Lissie Metro Station - 12 min drive
  • Cochin International Airport (COK) - 31 min drive

Restaurants

  • Mosaic — 1 min walk
  • Aroma Lounge and Deli — 1 min walk
  • Aquaria The Boutique Resort - 4 min drive
  • Anugraha Restuarant - 4 min drive
  • Hotel Annapoorna - 5 min drive

About this property

Crowne Plaza Kochi, an IHG Hotel

Family-friendly hotel with 3 restaurants and 2 outdoor pools
3 restaurants, 2 outdoor pools and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 269 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, minibars and LED TVs.
Crowne Plaza Kochi, an IHG Hotel offers 269 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and minibars. LED televisions come with cable channels. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a sauna.
Sohum Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site (INR 500 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: INR 820 for adults and INR 500 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Art gallery
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Sauna
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Hindi
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (10743 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for INR 1000.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 820 for adults and INR 500 for children (approximately)
  • Airport shuttle fee: INR 1943 per vehicle (one way)
  • Airport shuttle fee per child: INR 2250.00 (one-way)
  • Extended parking fee: INR 500 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Kochi
Crowne Plaza Kochi Cochin
Crowne Plaza Kochi Hotel
Crowne Plaza Kochi Hotel Cochin
Kochi Crowne Plaza
Crowne Plaza Kochi Kerala/Maradu, India
Crowne Plaza Kochi Hotel
Hotel Crowne Plaza Kochi Kochi
Kochi Crowne Plaza Kochi Hotel
Hotel Crowne Plaza Kochi
Crowne Plaza Kochi Kochi
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Kochi
Crowne Plaza Kochi, An Ihg
Crowne Plaza Kochi, an IHG Hotel Hotel
Crowne Plaza Kochi, an IHG Hotel Ernakulam
Crowne Plaza Kochi, an IHG Hotel Hotel Ernakulam

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 58 out of 113 reviews
5 - Excellent 51%
Rating 4 - Good. 35 out of 113 reviews
4 - Good 31%
Rating 3 - Okay. 11 out of 113 reviews
3 - Okay 10%
Rating 2 - Poor. 6 out of 113 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 113 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near shopping malls,hospitals,airport etc. Upon arrival the staff was welcoming and courteous. Breakfast was complimentary and delicious. The gym was clean and had adequate fitness equipments. I would definitely come back to this hotel
Stayed 8 nights in Jun 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel during the covid second wave in June 2021. the hotel was virtually empty. hardly any guests. despite the depressing scenario; the staff was all smiles and helpful. all the restaurants and bars were shut due to govt. guidelines. rooms are big and specious. good size bathroom with a shower stall and a tub. i picked the back water view room. excellent view of the back waters. very soothing. did room service. food was pretty good. wish we all come out of this pandemic soon.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Back water view is beautiful. Breakfast hygiene not great
Stayed 1 night in Feb 2020