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"Clean room etc, good shower, pleasant staff, good (free) parking. The place was just a bit dated and could do with some warmer colours to brighten it up a little. "

"Lovely old house with traditionally furnished rooms. Off road parking to the rear and the town is only 10-15 minutes away. Great hosts and breakfast."

"Tea was excellent and a great variety. Service always excellent and staff friendly and accommodating. We stayed a couple of days and if back in that area I would stay at this hotel."

"The food was very good and plentiful. Breakfast was filling and delicious. The staff were friendly and helpful. Only thing we would say, is that the room and bathroom needs a little bit of TLC. Other than that, the room was spacious and well equipped. The bathroom too was large with thoughtful extras in place. Unlike most hotels, the Balmoral did not just have a couple of sachets tea, coffee, milk and biscuits, they had lovely tubs of them, plus a jug of milk in the fridge!! Top marks for that. "

"Pleasant, helpful staff. Willing to go the extra mile to make you feel welcome."

"Enjoyable three night break. Friendly helpful staff. Very comfortable bed , room cleaned every day and were allowed to park at the hotel next door. As previously mentioned they serve a great breakfast . Five minute drive to town centre but pub and takeaway nearby. Will book again next time that we visit Dumfries."

"Quirky stay. Lovely estate grounds, and river walk straight in front of the house. Rooms were chilly, but this prepared us for the highlands in spring. Very friendly and caring staff. Thank you "

"Restaurant good for both breakfast and dinner"

"First class great location "