COVID-19 restrictions.

See detailsOpens in a new window

Waldorf Astoria Jerusalem

Photo gallery for Waldorf Astoria Jerusalem

Featured image
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Balcony

Overview of Waldorf Astoria Jerusalem

Waldorf Astoria Jerusalem

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
26-28 Agron Street, Jerusalem, 9419008

Explore the area

  • Popular LocationChurch of the Holy Sepulchre11 min walk
  • Popular LocationWestern Wall16 min walk
  • Popular LocationAl-Aqsa Mosque18 min walk
  • AirportTel Aviv (TLV-Ben Gurion)56 min drive

Choose dates to view prices

About this area

Jerusalem

Located in Jerusalem, Waldorf Astoria Jerusalem is in the city centre and near a train station. Jaffa Gate and Church of the Holy Sepulchre are notable landmarks, and travellers looking to shop may want to visit Mamilla Mall and Machane Yehuda Market. Jerusalem Botanical Gardens and Bloomfield Science Museum are also worth visiting.

What's nearby

  • Mamilla Mall - 4 min walk
  • Jerusalem Great Synagogue - 7 min walk
  • Church of the Holy Sepulchre - 11 min walk
  • Western Wall - 16 min walk
  • Al-Aqsa Mosque - 18 min walk

Getting around

  • Yekuti'el Adam Station - 6 min drive
  • Jerusalem Malha Station - 7 min drive
  • Tel Aviv (TLV-Ben Gurion) - 56 min drive

Restaurants

  • The Palace — 1 min walk
  • The Kings Court — 1 min walk
  • Happy Fish - 3 min walk
  • Cielo - 3 min walk
  • Glen whisky bar - 3 min walk

About this property

Waldorf Astoria Jerusalem

Luxury Jerusalem hotel in Jerusalem City Centre, near Mamilla Mall
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 226 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include DVD players, fridges and flat-screen TVs.
Waldorf Astoria Jerusalem offers 226 forms of accommodation with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guerlain Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

Waldorf Astoria Jerusalem is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ILS 60 per day; includes in/out privileges)
  • Valet parking on site (ILS 20 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Hebrew
  • Russian

Business services

  • Business centre
  • Computer station
  • Conference centre (14747 square feet of space)
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 46-inch flat-screen TV
  • DVD player
  • Premium channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 500.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ILS 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ILS 250 (one-way), (up to 2 years old)
  • Self-parking fee: ILS 60 per day (in/out privileges)
  • Valet parking fee: ILS 20 per day
  • Rollaway bed fee: ILS 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 267 out of 342 reviews
5 - Excellent 78%
Rating 4 - Good. 43 out of 342 reviews
4 - Good 13%
Rating 3 - Okay. 13 out of 342 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 342 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 342 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
European look. very impressive. the checkout process is annoying.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021