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Overview of Jerusalem Metropole Hotel

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Guest reviews

2.9/5
137 reviews
Guests rated this property 2.9/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available

Map

Highlights

Popular LocationDamascus Gate6 min walk
Popular LocationGarden Tomb7 min walk
Popular LocationMount of Olives8 min walk
AirportTel Aviv (TLV-Ben Gurion)44 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • City view
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    Show details

About this area

Jerusalem

Located in Jerusalem, Jerusalem Metropole Hotel is in the city centre. Al-Aqsa Mosque and Western Wall are notable landmarks, and travellers looking to shop may want to visit Ben Yehuda Street and Machane Yehuda Market. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting. Our guests appreciate the hotel's quiet location.

Visit our Jerusalem travel guide
Map
Popular Location

What's nearby

  • Damascus Gate - 6 min walk
  • Garden Tomb - 7 min walk
  • Mount of Olives - 8 min walk
  • Golden Gate - 10 min walk
  • Dome of the Rock - 11 min walk

Getting around

  • Yekuti'el Adam Station - 12 min drive
  • Jerusalem Malha Station - 24 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

About this property

Jerusalem Metropole Hotel

Hotel with restaurant, walk to Temple Mount
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour front desk and tour/ticket assistance are on-site. All 53 rooms offer plasma TVs with cable channels, and conveniences such as fridges and coffee makers. Showers, phones and desks are among the other amenities that guests will find.
Jerusalem Metropole Hotel offers 53 forms of air-conditioned accommodation with coffee/tea makers. Plasma televisions come with cable channels.
Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Full breakfast available for a fee daily 7 AM–9 AM: ILS 171 per person
1 restaurant and 1 coffee shop/cafe
1 bar

Family friendly

Fridge

Conveniences

ATM/banking services
Lift

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Arabic
English
French
Hebrew

Outdoors

Rooftop terrace

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning

Bathroom

Shower

Entertainment

TV channels
Plasma TV

Food and drink

Coffee/tea maker
Fridge

More

Desk
Phone

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10 AM

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: ILS 171 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jerusalem Metropole Hotel
Jerusalem Metropole
Jerusalem Metropole
Jerusalem Metropole Hotel Hotel
Jerusalem Metropole Hotel Jerusalem
Jerusalem Metropole Hotel Hotel Jerusalem

Frequently asked questions

Can I cancel my reservation for free at Jerusalem Metropole Hotel and receive a full refund?
Yes, Jerusalem Metropole Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Jerusalem Metropole Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at Jerusalem Metropole Hotel?
Check-in begins at noon.
What time is check-out at this property?
Checkout is at 10 AM.
Does Jerusalem Metropole Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in the heart of Jerusalem, this hotel is within a 10-minute walk of Rockefeller Museum and Temple Mount. Al-Aqsa Mosque and Western Wall are also within 15 minutes.

Guest reviews

2.9
Guest rating
5 - Excellent
13
4 - Good
35
3 - Okay
45
2 - Mediocre
20
1 - Poor
24
2.9
Cleanliness
3.5
Service and Staff
3.0
Amenities
2.8
Property condition

1/5

  • Disliked: Cleanliness

The most filthy and dirty hotel I have ever been to. No hot water, bed sheets are not clean. The smell is so stinky.

Stayed 2 nights in Jan 2020

2/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

A cheap dive. Do not pay full price to stay here.

This hotel is a dive. The shower was broken, there were broken floor tiles in the bathroom. The carpet is old down and worn out. Bedding and beds old and worn out.

Stayed 2 nights in Jan 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross Hotel Do Not Stay Here

The advertised “double bed” is not! You put two twin beds together and called it a double. Nobody calls twins a double. I let the hotel know I was 6’3 and big. They should have rejected my accommodations since they could not provide a true double bed without a split down the middle. The hotel was grossly dirty. I will be leaving a notice on hotels.com to remove your hotel from their list.I have stayed in Jerusalem many times and your hotel was little better than a hostile. It was extremely overpriced.

Stayed 17 nights in Dec 2018

3/5

  • Liked: Staff & service

Stayed 4 nights in Dec 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arguably the best hotel in the Muslim Quarter

The rooms are spacious and tidy, although they miss basic facilities such as mugs/tea/coffee etc. They do contain a kettle though. Mixed service from the staff. Night manager Mohamed is superb however.

Stayed 2 nights in Nov 2018