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Overview of 21st Floor 360 Suitop Hotel

Photo gallery

Guest reviews

4.3/5 Excellent
265 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Kitchen

Map

Highlights

Popular LocationJerusalem Great Synagogue8 min walk
Popular LocationMachane Yehuda Market10 min walk
Popular LocationJerusalem International YMCA15 min walk
AirportTel Aviv (TLV-Ben Gurion)41 min drive

Choose dates to view prices

  • Suite (Platinium Duplex)

    4.7/5 guest room rating

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds and 2 Single Sofa Beds OR 1 King Bed and 1 Single Sofa Bed
    More details
  • Suite (Prestige Duplex)

    4.5/5 guest room rating

    Room amenities

    • 807 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
    More details
  • Presidential Duplex, 2 Bedrooms (suite)

    4.1/5 guest room rating

    Room amenities

    • 969 sq ft
    • City view
    • Sleeps 6
    • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
    More details

About this area

Jerusalem

Located in Jerusalem, 21st Floor 360 Suitop Hotel is in the city centre. Western Wall and Al-Aqsa Mosque are notable landmarks, and travellers looking to shop may want to visit Ben Yehuda Street and Machane Yehuda Market. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting.

Map
Popular Location

What's nearby

  • Jerusalem Great Synagogue - 8 min walk
  • Machane Yehuda Market - 10 min walk
  • Jerusalem International YMCA - 15 min walk
  • Jaffa Gate - 17 min walk
  • Church of the Holy Sepulchre - 19 min walk

Getting around

  • Jerusalem Malha Station - 13 min drive
  • Yekuti'el Adam Station - 17 min drive
  • Tel Aviv (TLV-Ben Gurion) - 41 min drive

About this property

21st Floor 360 Suitop Hotel

Jerusalem hotel in Jerusalem City Centre, walk to Ben Yehuda Street
A fitness centre, self parking and concierge services are available at this smoke-free hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, dry cleaning, express check-in and express check-out are on-site. All 14 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests can enjoy jetted bathtubs, and other standard amenities include kitchens with fridges and microwaves.
21st Floor 360 Suitop Hotel offers 14 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. This accommodation offers separate living rooms. Beds feature premium bedding. 35-inch LCD televisions come with premium cable channels and video game consoles. Kitchens offer fridges, microwaves and espresso makers. Bathrooms include a combined bath/shower unit with a jetted bath, slippers, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 26 per day
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free local cuisine breakfast available daily 7:00 AM–11:00 AM

Things to do

Fitness centre

Family friendly

Cots/infant beds (surcharge)
Dry-cleaning service
Kitchen
Microwave
Fridge
Rollaway/extra beds (surcharge)
Separate living room
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Luggage storage
Tour/ticket assistance

Languages spoken

English
French
Hebrew
Russian

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cots/infant beds (surcharge)
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer (on request)
Jetted bathtub
Shower/bathtub combination
Towels

Entertainment

35-inch LCD TV
TV channels
iPod dock
MP3 dock
Premium channels
Video game console

Food and drink

Electric kettle
Espresso maker
Free bottled water
Kitchen
Microwave
Fridge

More

Chef
Desk
Electrical adapters/chargers
Free international calls
Free local calls
Free long-distance calls
Free newspapers
Guidebooks/recommendations
In-room massage
Iron/ironing board (on request)
Local maps
Phone
Safe
Separate living room
Separate sitting area
Slippers
Soundproofing

Policies

Check-in

Check-in between 3 PM and 8:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Please note that check-in starts at 8 PM on Saturdays and Jewish holidays.

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 210 per night.
Cots (infant beds) are available for USD 50 per night

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Airport shuttle fee per child: USD 100 (one-way)
  • Self-parking fee: USD 26 per day
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel
21st Floor 360 Suitop Jerusalem
21st Floor 360 Suitop
21st Floor 360 Suitop
21st Floor 360 Suitop Hotel Hotel
21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel Hotel Jerusalem

Frequently asked questions

Can I cancel my reservation for free at 21st Floor 360 Suitop Hotel and receive a full refund?
Yes, 21st Floor 360 Suitop Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to 21st Floor 360 Suitop Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at 21st Floor 360 Suitop Hotel?
As of 2 Jun 2020, prices found for a 1-night stay for 2 adults at 21st Floor 360 Suitop Hotel on 16 Jun 2020 start from £125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is 21st Floor 360 Suitop Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at 21st Floor 360 Suitop Hotel?
Self-parking is available for USD 26 per day.
What time is check-in at this property?
Check-in is from 3 PM to 8:00 PM.
What time is check-out at this property?
Checkout is at noon.
Does 21st Floor 360 Suitop Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 100 per vehicle, one-way, applies.
Where is this property located?
Located in Jerusalem City Centre, this hotel is steps away from Downtown Triangle and Ben Yehuda Street. Machane Yehuda Market and Jaffa Gate are also within 1 mile (2 km).

Guest reviews

4.3
Excellent
5 - Excellent
170
4 - Good
55
3 - Okay
14
2 - Mediocre
13
1 - Poor
13
4.4
Cleanliness
4.4
Service and Staff
3.8
Amenities
4.3
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

3/5

  • Liked: Cleanliness, room comfort
  • Disliked: Staff & service, property conditions & facilities

NO HOT WATER? IT HAPPENS!

I picked here for my bride to stay the night before our wedding. Then I get a phone call from the friend staying with her to say that there was no hot water! What makes this worse is that my bride was mid shower with soap in her hair! I am appalled. As if the day before your wedding is not stressful enough, she had to deal with this. Washing her hair out with ice cold water. When we mentioned what had happened to the person at the desk their response was, and I quote, "It happens." Excuse me?!?!?!? When I book to stay in a hotel, I do not expect that a basic necessity such as hot water to be an issue and I am confident that had my bride stayed anywhere else, I would never have a gotten such a phone call nor would I have recieved such a response from the hotel, "it happens!" When I pay for a service, there is a general understanding that the service will be provided not that I will be told, "it happens" with no offer of compensation or gesture of good will. I would continue writing more about how upset & annoyed I am that my bride was in tears the night before the most special day in our life but I'm running out of chatacters. 21st Floor Suites, this is unacceptable and quite frankly disgusting and I don't think we will be staying here again.

Stayed 3 nights in Feb 2020

3/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Highly Recommend This Place!

I have stayed here many times before. Great location, great apartment and great staff.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at 21st floor hotel

The reception staff were all friendly and welcomed us with smiles. The suite was nicely decorated and had everything we needed. Breakfast out in restaurant was great as well as Saturday morning in the hotel Extras for shabbat were all provided including a beautiful while tablecloth. Can not beat the location or the view. Would definitely stay there again! To avoid confusion just make sure your cab driver knows the drop off is Migdal Hair / City Tower address is mordechai aliash 2.

Stayed 6 nights in Jan 2020