Title: 21st Floor 360 Suitop Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # 21st Floor 360 Suitop Hotel Hotel in Jerusalem with a fitness centre ![Suite (Platinium Duplex) | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/12000000/11110000/11105400/11105359/ae3cc2f4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite (Platinium Duplex) | Living room | 35-inch LCD TV with cable channels, TV, video game console](https://images.trvl-media.com/lodging/12000000/11110000/11105400/11105359/30bd9459.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite (Platinium Duplex) | Private kitchen | Fridge, microwave, espresso maker, electric kettle](https://images.trvl-media.com/lodging/12000000/11110000/11105400/11105359/827e7362.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Duplex, 2 Bedrooms (suite) | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/12000000/11110000/11105400/11105359/950bb132.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite (Platinium Duplex) | Interior](https://images.trvl-media.com/lodging/12000000/11110000/11105400/11105359/36151957.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Jerusalem City Centre, 21st Floor 360 Suitop Hotel offers a practical base for visitors. Guests can use the gym, in-room WiFi, and dry cleaning services. The property provides express check-in and tour assistance. VIP Access 8.6 Excellent ## Popular amenities - Parking available - Gym - Kitchen - Housekeeping - Laundry - Air conditioning £148 16 Nov - 17 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=11105359&PinnedHotelID=11105359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=11105359&PinnedHotelID=11105359&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=11105359&PinnedHotelID=11105359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=11105359&PinnedHotelID=11105359&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11105359&PinnedHotelID=11105359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11105359&PinnedHotelID=11105359&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11105359&PinnedHotelID=11105359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11105359&PinnedHotelID=11105359&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ![Suite (Platinium Duplex) | Living room | 35-inch LCD TV with cable channels, TV, video game console](https://images.trvl-media.com/lodging/12000000/11110000/11105400/11105359/30bd9459.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Platinium Duplex) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Kitchen Fridge LCD TV Premium bedding Separate bedroom - 592 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Single Beds and 2 Single Sofa Beds OR 1 King Bed and 1 Single Sofa Bed ![Suite (Prestige Duplex) | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/12000000/11110000/11105400/11105359/e415ad93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Prestige Duplex) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Kitchen Fridge LCD TV Blackout curtains Premium bedding - 807 sq ft - 1 bedroom - City view - Sleeps 5 - 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed ![Presidential Duplex, 2 Bedrooms (suite) | Living area | 35-inch LCD TV with cable channels, TV, video game console](https://images.trvl-media.com/lodging/12000000/11110000/11105400/11105359/3b25a404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Duplex, 2 Bedrooms (suite) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Fridge Dishwasher LCD TV - 969 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed, 2 Single Beds and 1 Single Sofa Bed ## You may also like Ad ![Orient City View Suite | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16350000/16341900/16341833/9cbaea6f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Orient by Isrotel exclusive German Colony - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 691 reviews £323 1 Dec - 2 Dec [](https://www.expedia.co.uk/Jerusalem-Hotels-Orient-By-Isrotel-Exclusive.h16341833.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=178271&destination=Jerusalem (and vicinity)&destType=MARKET&latLong=31.785281,35.209641&searchId=4dafc095-8342-46de-9aaf-c726d554fd49&top_cur=GBP) Ad ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/6500/6416/f6759947.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Vert Jerusalem Kiryat HaLeom - Pool - Spa - Free WiFi - Restaurant 8.2 Very good 90 reviews £169 18 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJerusalem-Hotels-21st-Floor-360-Suitop-Hotel.h11105359.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJerusalem-Hotels-21st-Floor-360-Suitop-Hotel.h11105359.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.78103%2C35.21567&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1y_lS5objW21CquMcLENHoYkG0s=) Ben Yehuda 34, Jerusalem #### What's nearby - Ben Yehuda Street - 1 min walk - 0.0 miles - Machane Yehuda Market - 8 min walk - 0.5 miles - Jerusalem Great Synagogue - 8 min walk - 0.5 miles - Mamilla Mall - 13 min walk - 0.7 miles - Jaffa Gate - 17 min walk - 0.9 miles #### Getting around - Jerusalem Biblical Zoo Station - 13 min drive - Yekuti'el Adam Station - 19 min drive - Tel Aviv (TLV-Ben Gurion) - 41 min drive #### Restaurants - ‪McDonald's - ‬2 min walk - ‪Casual Culinary - ‬4 min walk - ‪Roasters - ‬2 min walk - ‪McDonald's - ‬3 min walk - ‪Muffin Boutique - ‬2 min walk ## About this property ### 21st Floor 360 Suitop Hotel Hotel near Western Wall Take advantage of a corner/local shop, a hair salon and dry cleaning/laundry services at 21st Floor 360 Suitop Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym. You'll also enjoy perks such as: - Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, a front desk safe and a lift - Tour/ticket information, concierge services and ATM/banking services Room features All guest rooms at 21st Floor 360 Suitop Hotel include comforts, such as free international calls and premium bedding, as well as perks, such as air conditioning and separate sitting areas. Extra amenities include: - Bathrooms with Jetted bath and designer toiletries - 35-inch LCD TVs with premium channels - Separate sitting areas, kitchens and a personal chef ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/11000000/10590000/10588200/10588189/0114b33e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Herbert Samuel Jerusalem Jerusalem City Centre - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 755 reviews £161 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=10588189&PinnedHotelID=10588189&HadPinnedHotel=true®ionId=-1&adults=2) ![Elite Double Room | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/114000000/113530000/113525600/113525517/bf22b868.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mamilla view URBAN - Boutique hotel Jerusalem City Centre - Free WiFi - Air conditioning - Breakfast available - Room service 9.4 Exceptional 27 reviews £118 16 Nov - 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23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=73092738&PinnedHotelID=73092738&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/6000000/5860000/5851800/5851751/132194e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arthur Hotel - an Atlas Boutique Hotel Jerusalem City Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 328 reviews £164 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=5851751&PinnedHotelID=5851751&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Parking on site (USD 26 per day) ### Things to do - Gym ### Family friendly - Grocery/convenience store - In-room kitchen - In-room microwave - In-room refrigerator - Living room - Soundproofed rooms ### Conveniences - ATM - Grocery/convenience store - Guidebooks - Hair salon - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Spa - In-room massages ### Accessibility - Lift ### More - 1 building - 1 floor - Built in 2015 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Designer toiletries - Hair dryer (on request) - Jetted bathtub - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 35-inch LCD TV with premium cable channels - IPod dock - MP3 dock - Video game console ### Food and drink - Chef service - Electric kettle - Espresso maker - Free bottled water - Kitchen - Microwave - Refrigerator ### More - Air conditioning - Desk - Electrical adapters - Free daily newspapers - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board on request - Living room - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 8:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8 AM - 8 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Please note that check-in starts at 8 PM on Saturdays and Jewish holidays. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 210 per night. Cots (infant beds) are available for USD 50 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 100 per vehicle (one-way) - Airport shuttle fee per child: USD 100 (one-way) - Self-parking fee: USD 26 per day - Crib (infant bed) fee: USD 50 per night - Rollaway bed fee: USD 210 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 21st Floor 360 Suitop Hotel Jerusalem 21st Floor 360 Suitop Hotel 21st Floor 360 Suitop Jerusalem 21st Floor 360 Suitop 21st Floor 360 Suitop 21st Floor 360 Suitop Hotel Hotel 21st Floor 360 Suitop Hotel Jerusalem 21st Floor 360 Suitop Hotel Hotel Jerusalem ## Frequently asked questions ### Is 21st Floor 360 Suitop Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at 21st Floor 360 Suitop Hotel? > As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at 21st Floor 360 Suitop Hotel on 16 Nov 2025 start from £148.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Jerusalem-Hotels-21st-Floor-360-Suitop-Hotel.h11105359.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at 21st Floor 360 Suitop Hotel? > Self-parking is available for USD 26 per day. ### What time is check-in at 21st Floor 360 Suitop Hotel? > Check-in start time: 3 PM; check-in end time: 8:00 PM. ### What time is check-out at 21st Floor 360 Suitop Hotel? > Checkout is at noon. ### Does 21st Floor 360 Suitop Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies. ### Where is 21st Floor 360 Suitop Hotel located? > Located in Jerusalem City Centre, this hotel is steps away from Ben Yehuda Street and Mount Herzl. Zion Square and Tiferet Yisrael Synagogue are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## 21st Floor 360 Suitop Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 219 8 - Good 71 6 - Okay 20 4 - Poor 19 2 - Terrible 20 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### SON 21 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a good trip with excellent hotel. ##### SON Stayed 4 nights in Sep 2023 ### 8/10 Good #### Darren 10 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and very friendly staff. Rooms were great for a family ##### Darren Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Svetlana 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were a group of 5 and in any other place we would have been forced to get two rooms. This hotel has two bedrooms and a sofa bed in the living area. Fully equipped kitchen, huge dining area and amazing views. The breakfast is a choice of one of the nearby restaurants and was perfect. The place is a little old, but for our needs it was absolutely amazing. Oh, and the reception crew was the most helpful I have ever encountered. We will 100% stay again and recommend to everyone. ##### Svetlana Stayed 2 nights in May 2025 ### 8/10 Good #### Carmelita 31 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff. ##### Carmelita Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller 6 Oct 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Position and View is Great Great location, easy parking in city centre, not fancy, not luxurious, no food services at all, the view is sublime. This is all about position position position and view...and not much else ##### Verified traveller Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### MINDEL 26 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very happy though a little difficult with car parking and strollers narrow exit way ##### MINDEL ### 10/10 Excellent #### Lior 8 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment hotel Large apartments. Breakfast Is at very good coffee shop which is 2m walk. Comfortable. Service is very good ##### Lior Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Alberto 30 Jun 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room in terrible condition ##### Alberto Stayed 1 night in Jun 2022 ### 6/10 Okay #### Moshe 11 Jan 2023 Liked: Room comfort Disliked: Cleanliness #### Kind of a let down It wasn’t the cleanest. Found some hair in the bathroom and on the towels. It was comfortable though. However, there was no air conditioning. The pictures posted were very deceiving. I would give this place a 3/5. ##### Moshe Stayed 3 nights in Jan 2023 ### 2/10 Terrible #### Brian 27 Apr 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The service was not rendered by the hotel. I showed up to the hotel to check in and nobody was there to answer the interphone or be available during our arrival day, therefore; I could not use the service. I left the hotel without knowing where to go at 5am. The least that the hotel could do is a refund, but not even. I paid for a service that I have never used. I am warning everybody DO NOT to go to this hotel EVER. ##### Brian Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### AnAs 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A Perfect Family Stay at the 21st Floor Hotel – Highly Recommended! We recently stayed at the 21st Floor Hotel in Jerusalem for a family vacation, and we couldn’t have asked for a better experience. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Everyone was extremely helpful, friendly, and attentive to every need—whether it was giving us tips on the best local restaurants or helping us organize transportation. One of the biggest highlights of this hotel is its unbeatable location. It’s situated right in the heart of Jerusalem, and we loved how close it was to everything. Machne Yehuda Market is just a short walk away. We also walked to the Western Wall (Kotel) several times during our stay. It’s about a 25-minute walk through the beautiful streets of Jerusalem, and we really appreciated being able to experience the city on foot. The suites themselves are exceptional. We stayed in one of the family suites, and it was incredibly spacious—plenty of room for everyone to relax. The suite was thoughtfully designed with a modern touch, and the large windows gave us breathtaking panoramic views of the city. The layout is perfect for families, with separate areas for sleeping, lounging, and even a small kitchen space that came in handy. Another thing that stood out was the impeccable cleanliness of the hotel. Housekeeping kept everything spotless, and the suite felt fresh and well-maintained every day. ##### AnAs Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Ari 8 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### prof great host and great place to stay ##### Ari Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Oz 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at this apartment was honestly unforgettable! From the moment we walked in, we were blown away by how spacious and comfortable the room was—it felt more like a full suite than a typical vacation rental. There was so much room to breathe, unpack, and just settle in, which made a huge difference for us. The location couldn’t have been better. Being right in the center of Jerusalem meant we were able to walk to most of the main attractions, amazing restaurants, and shops. Whether we wanted to explore the Old City, grab a bite nearby, or just take in the local atmosphere, everything was so accessible. But hands down, the best part was the view. Being on the 21st floor gave us this absolutely breathtaking, wide-open view of the city. We spent every morning and evening just looking out the window or stepping onto the balcony—it’s something that pictures just can’t capture. It gave us a real sense of peace and perspective. Also, major shoutout to the cleanliness. The place was spotless when we arrived—everything felt fresh, well-kept, and thoughtfully prepared. You could tell the hosts really care about making sure guests are comfortable. This place really made our trip feel special. It was a perfect mix of location, comfort, and those little “wow” moments that you don’t forget. Would absolutely stay here again! ##### Oz Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jerrold 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Jerrold Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Yissacher Dov 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best place I’ve stayed in I had one thing that bothered me and that was the in the winter they don’t have air conditioning only heating and if you are like me and need to sleep cold it can get in the way a lot but let me tell u it was still worth it this place is amazing but they should fix that all in all 10/10 ##### Yissacher Dov Stayed 6 nights in Jan 2025 ### 2/10 Terrible #### ido 28 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities During check-in, the receptionist demanded an additional payment with various claims. I insisted that I shouldn't pay anything beyond the VAT, but the worst part was that he spoke to us disrespectfully. We didn't receive the wine in our rooms as stated, and nothing was upgraded for us. ##### ido Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Abraham 11 Jan 2024 Liked: Cleanliness, staff & service, amenities easy check in. very friendly helpful staff wasn't able to use AC ##### Abraham Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Elizabeth 11 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very beautiful , great location , very comforatble , i recomend it a lot ! ##### Elizabeth Stayed 2 nights in Oct 2023 ### 8/10 Good #### Stephen 10 Oct 2023 Liked: Cleanliness, staff & service Disliked: Amenities Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities. ##### Stephen Stayed 6 nights in Oct 2023 ### 10/10 Excellent #### Scott 13 Aug 2023 Views are great especially facing old city ##### Scott Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Stephen 1 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Penthouse luxury! This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again! ![The view from our apartment. Amazing!](https://a.travel-assets.com/ugc/hotel-reviews/F21047FCE953478779B2B422FD2062208A6A810A1690889950431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### eric 27 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Magnifique vue sur Jérusalem et à pied de Ben Yehouda street… très active en soirée. ##### eric Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Mariya 17 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious rooms and location is good ##### Mariya Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### juan carlos 16 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta muy bien localizada. A solo 10 minutos caminando a la ciudad vieja. El lugar es amplio y cómodo. Lo recomiendo ##### juan carlos Stayed 6 nights in Jul 2023 ### 8/10 Good #### Daniel 1 Jul 2023 Liked: Staff & service Disliked: Property conditions & facilities The hotel provides great space for the family ina central location in Jerusalem. They provide good breakfast vouchers to get you out and into the city with a full tummy in the morning from a local eatery. While the rooms were spacious everything in them was breaking or on the cusp of breaking. Faucets falling off, multiple door handles falling on the floor, stair railings wobbling and keeping you safe with just a tiny screw, beautiful island in the kitchen that falls over when you lean on it, and mold in the bathrooms. It felt like the room was designed to look good in a photo but was not ultimately maintained for actual guests. The rooms served us well and provide spectacular views of the city. On the next visit I will still consider using this hotel but will definitely look for alternatives. ##### Daniel ## Expedia's Latest Trends ### Hotels > [EST Hotel](https://www.expedia.co.uk/Toronto-Hotels-EST-Hotel.h26593486.Hotel-Information) > > [Hôtel Mercure Paris 17 Batignolles](https://www.expedia.co.uk/Paris-Hotels-Hotel-Mercure-Paris-17-Batignolles.h20141640.Hotel-Information) > > [Hermes Hotel](https://www.expedia.co.uk/Kos-Hotels-Hermes-Hotel.h9308126.Hotel-Information) > > [Mercure Stratford-upon-Avon Shakespeare Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Mercure-Stratford-Upon-Avon-Shakespeare-Hotel.h25095.Hotel-Information) > > [The Old Cross Inn](https://www.expedia.co.uk/Blairgowrie-Hotels-THE-OLD-CROSS-INN.h24048401.Hotel-Information) > > [All-Inclusive Hotels in Tamarindo](https://www.expedia.co.uk/Tamarindo-Hotels-All-Inclusive-Hotel.0-0-d500187-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [The Royal at Atlantis](https://www.expedia.co.uk/Nassau-Hotels-The-Royal-At-Atlantis.h460429.Hotel-Information) > > [Hashimi Hotel](https://www.expedia.co.uk/Jerusalem-Hotels-Hashimi-Hotel.h2539297.Hotel-Information) > > [Hotels in Kadıköy](https://www.expedia.co.uk/Kadkoy-Istanbul-Hotels.0-n6223669-0.Travel-Guide-Filter-Hotels) > > [Hotels in Blackpool](https://www.expedia.co.uk/Blackpool-Hotels.d619.Travel-Guide-Hotels) > > [Hotels with smoking rooms in Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels-Hotels-With-Smoking-Rooms.0-0-d178229-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Clayton Hotel Cardiff Lane](https://www.expedia.co.uk/Dublin-Hotels-Clayton-Hotel-Cardiff-Lane.h1186302.Hotel-Information) > > [Dan Panorama Jerusalem](https://www.expedia.co.uk/Jerusalem-Hotels-Dan-Panorama-Jerusalem.h6404.Hotel-Information) > > [Souli Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Souli-Beach-Hotel.h8158794.Hotel-Information) > > [All-Inclusive Hotels in Costa de Almeria](https://www.expedia.co.uk/Costa-De-Almeria-Hotels-All-Inclusive-Hotel.0-0-d6355088-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Orient by Isrotel exclusive](https://www.expedia.co.uk/Jerusalem-Hotels-Orient-By-Isrotel-Exclusive.h16341833.Hotel-Information) > > [White](https://www.expedia.co.uk/Rome-Hotels-Hotel-White.h24640.Hotel-Information) > > [Hotels in Matera](https://www.expedia.co.uk/Matera-Hotels.d602067.Travel-Guide-Hotels) > > [Stunning villa 3 beds 2 bathrooms, sea and Mountain View’s, AIRCON & WIFI .](https://www.expedia.co.uk/Competa-Hotels-Stunning-Villa-With-Large-Private-Pool-And-Breathtaking-Sea-Mountain-Views.h34031127.Hotel-Information) ### Flights > [flights from orio al serio airport](https://www.expedia.co.uk/lp/airports/bgy/flights-from-orio-al-serio-airport) > > [Flights from Dublin (DUB) to Eelde (GRQ)](https://www.expedia.co.uk/lp/flights/dub/grq/dublin-to-groningen) ### Cars > [Car hire in Louisville](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Louisville-Intl.d4605011.Car-Hire-Guide) > > [Europcar Car Rentals In Plymouth](https://www.expedia.co.uk/Europcar-Car-Rentals-In-Plymouth.d2817-c14.Car-Rental-Guide-Suppliers) > > [Car hire in Paris](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Beauvais.d6026766.Car-Hire-Guide) ### Activities > [Things to do in Sidcup](https://www.expedia.co.uk/Things-To-Do-In-Sidcup.d179510.Travel-Guide-Activities) ### Packages > [Aquavelis Water Park](https://www.expedia.co.uk/Aquavelis-Water-Park-Velez-Malaga.d553248621532486206.Attraction) > > [Pebble Beach Golf Links](https://www.expedia.co.uk/Pebble-Beach-Golf-Links-Pebble-Beach.d6065899.Attraction) > > [Naama Bay](https://www.expedia.co.uk/Naama-Bay-Sharm-El-Sheikh.d6069797.Attraction) > > [all inclusive holidays](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays)