Deluxe Single Room, 1 King Bed, Accessible | Room amenity
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Reviews of Clairmont Inn

2.5 out of 5
Clairmont Inn
100 Whitfield Dr, Jasper, GA

Reviews

6.8
Rating 10 - Excellent. 11 out of 41 reviews" "
Rating 8 - Good. 8 out of 41 reviews" "
Rating 6 - Okay. 11 out of 41 reviews" "
Rating 4 - Poor. 6 out of 41 reviews" "
Rating 2 - Terrible. 5 out of 41 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff, and probably the easiest check in ever! Room was clean and was in process of being updated. Only downside was the bed was not the most comfortable. But would still book this property again! Thank you for everything!
Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
It was clean and safe . Staff was very helpful . Not a luxury hotel but it was clean safe and cheap . I would stay there again .
Stayed 2 nights in Oct 2023

6/10 Okay

Charaman

Liked: Room comfort
Disliked: Cleanliness
Not impressed.
The hotel was not what I expected. The bed was comfortable. The tub was dirty. there was nothing special about it. If you want just a comfortable bed, it would be a good place to stay. I was not at all impressed about the look of the place. It looks like it was a old hotel which they tried to update and they did not do a good job of it. I would not stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
It was a little dated but was what we needed. It has a tesla charger. Nice to know for next trip.
Stayed 2 nights in Oct 2023

2/10 Terrible

Theresa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Pamela, Monroe

Disliked: Staff & service
Water in shower would only get luke warm, never hot. Desk clerk was not very friendly or helpful. Limited parking.
Stayed 1 night in Jun 2023

2/10 Terrible

Leah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unclean
Our room was filthy! Blood on the sheets, someone's old cup in the fridge, paint flicking off the ceiling, stains on the side of the mattress, the tray where they put toiletries had gunk all over it. I almost slept in our vehicle. This is the only place that had an open room and now I know why.
Stayed 1 night in May 2023

10/10 Excellent

Clarence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Darryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Health Hazard
Friendly checkin although kind of a pain in that I had to fill out a bunch of information on a form. Not what I expected for the price. Hotel is run down and very outdated. Bed was a biohazard and not comfortable, basically worn out.
Stayed 1 night in Nov 2022

8/10 Good

Delbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Jay on 23 Oct 2022
Thank you for staying with us. We appreciate your feedback and would love to have you again

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Oct 2022

10/10 Excellent

Dusty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Jay on 6 Sept 2022
Thank you for response. We look forward to serving you again.

4/10 Poor

Riley

Disliked: Cleanliness, property conditions & facilities
Glass in the parking lot, bugs in the room, old & scratched furniture, linens didnt seem clean. I thinkthe shower pressure was good? Can't remember cause I was distracted with the poor condition of everything else.
Stayed 1 night in Jun 2022

10/10 Excellent

Jamie

Disliked: Cleanliness
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Low budget stay. Bed wasn't that comfortable. Overall it filled the need for an inexpensive accommodation. Front desk could have been more open to requests for additional bedding. Needs to also get roll-a-way beds for guest use.
Stayed 2 nights in Feb 2022

8/10 Good

Ronald

Liked: Cleanliness
Stayed 2 nights in Sep 2021

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Scott, York SC

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t do it. The room looks nothing like the pictures. Beds say memory foam but are standard inner spring mattresses. It’s in the hood. Breakfast area closed. Key cards don’t work properly. You have to play with the sensor to get it to match. We are temperature sensitive and the AC did not cool the room, even though the clerk said he turned it on 8 hours ago. Owners were rude and left me a nasty message via Travelocity: For your information, the ac is a new piece. If you do not feel that air, we think you might need to sleep on ice. For the rooms, it was newly painted. If you do not have any place to stay, do not complain I have pictures of everything mentioned here, and if this inn were tied to a corporate entity, I would have sent them to that entity. I realize that the ownership of the inn is from a part of the world where temperatures stay above 100°F for 4-6 months out of the year, so the concept that cooling the room to 75° may seem like the room is cool to them, but, when told in advance that the travelers booking the room have legitimate medical needs for the room to be COOL, as in 65° or so, in order to not cough, gag and choke in their sleep, you do not lie to the traveler and state that the room and AC are cold. I never said the room wasn't painted... I said that it had not been CLEANED. with 1/8 of an inch of crud on the showers, floor edges, stains and debris under the sheets on the mattresses, and human skin flakes all over the floor...
Stayed 1 night in Sep 2020

6/10 Okay

Jennifer

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The pool was closed. No breakfast. Quiet location
Stayed 1 night in Sep 2020

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Jay on 24 Jun 2020
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was unstable and didn’t work properly, towels and sheets had stains, little bugs in room.
Stayed 1 night in Jun 2020
Response from Jay on 24 Jun 2020
Thank you for staying with us. We will address your concern.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat. Room 195 was very Quiet. Plenty of parking. Close to restaurants and Walmart.
Stayed 1 night in Mar 2020
Response from Jay on 11 Mar 2020
Thank you for your feedback. We would love to have back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Jay on 2 Mar 2020
Thank you for staying with us and taking time for your valuable feedback.

6/10 Okay

Jonathan

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Jay on 17 Feb 2020
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Jay on 5 Feb 2020
Thanks for staying with us. We will be renovating rooms shortly.

6/10 Okay

Billie, Orlando

Travelled with family
Disliked: Amenities
You get what you pay for. For $88.00 a night, the rooms where too basic. A little decor would have been nice. Too much fluorescent lighting. No Pictures. Horrible coffee in the room. NO coffee at the "breakfast". I know it was free breakfast but there was only some cereal and a little mike and juice. but NO COFFEE!!!!!????
Stayed 1 night in Jan 2020
Response from Jay on 5 Feb 2020
Thanks for staying with us. We do have coffee at breakfast. However it is only until 9.00 am

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice no load at all lot of place to eat an shoping an right off the hwy
Stayed 2 nights in Dec 2019
Response from Jay on 9 Dec 2019
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jay on 27 Nov 2019
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The location is great for me. The bathroom needs to be updated, rugs need to be cleaned.
Stayed 2 nights in Nov 2019
Response from Jay on 19 Nov 2019
Thank you for staying with us. We appreciate your feedback and will surely take steps to improve it.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Jay on 28 Oct 2019
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

DL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, beds looked like they had been sat on, the fitted sheet on one bed had a cigarette burn hole, the bathroom was DIRTY, staff at checkout was rude. We will NEVER stay at this property again !
Stayed 2 nights in Oct 2019
Response from Jay on 23 Oct 2019
Thank you for staying with. We had double checked the room before it was rented. We cannot give you the invoice as you did not make any payment to us and that does not make us rude.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
I asked for non-smoking room but it reeked of cigarettes.
Stayed 1 night in Oct 2019
Response from Jay on 22 Oct 2019
We are sorry you smelled cigarette smoke. We have smoking rooms beside non-smoking rooms. Their smoke still gets inside non-smoking rooms. Thank you for staying with us

4/10 Poor

SK

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The non smoking room was smelling of smoke. Terrible smell coming from the room. I could not get a refund, unfortunately.
Stayed 3 nights in Oct 2019
Response from Jay on 20 Oct 2019
We have checked the room. It has not got any kind of smell.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Jay on 17 Oct 2019
Thank you for staying with us and taking time to write. We would love to have you back.

4/10 Poor

Notahappycampef

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Beds very hard.....person next door was very LOUDCould. Not sleep
Stayed 2 nights in Oct 2019
Response from Jay on 15 Oct 2019
Sorry to hear that you could not sleep due to person next door. We will take extra care next time you stay with us. Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Jay on 15 Oct 2019
Thank you for staying with us and taking time to write. We would love to have you back.

6/10 Okay

katherine

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Jay on 7 Oct 2019
Thank you for staying with us. We would love to have you back next time.

6/10 Okay

Ruth

Liked: Staff & service, room comfort
Disliked: Cleanliness
Overall cleanliness was good but a couple of towels were old and stained.
Stayed 1 night in Sep 2019
Response from Jay on 25 Sept 2019
I am sorry for the towels. By mistake, housekeeper did not check the towels and left it in the room. I have already informed them to take extra care and check everything before they finish. We also thank you for staying with us and assure you of extra care next time you stay with us.