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Reviews of Best in Jaco Diamante del Sol Condos

4 out of 5
Best in Jaco Diamante del Sol Condos
Avenida Pastor Diaz, Jaco, Puntarenas

Reviews

9.2

Wonderful

Rating 10 - Excellent. 235 out of 334 reviews" "
Rating 8 - Good. 72 out of 334 reviews" "
Rating 6 - Okay. 13 out of 334 reviews" "
Rating 4 - Poor. 8 out of 334 reviews" "
Rating 2 - Terrible. 6 out of 334 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Medford

Liked: Cleanliness, property conditions & facilities
Beautiful, large place, on the beach, wonderful views and an outstanding pool.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Best in Jaco on 21 Feb 2024
Thank you for stay with uswe hope that you come back very soonPura Vida!!!

10/10 Excellent

Artin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the view and location. Also very safe with 24 hour security
Stayed 4 nights in Sep 2023
Response from Best in Jaco - Paula on 2 Oct 2023
Thank you very much for staying with us and excellent reviewwe hope you come back soonPura Vida!!!

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has a beautiful view, one side the beach, the other the mountains. All rooms had their own bathroom & there was a washing machine to wash our clothes. Also had a kitchen and microwave. We were able to cook and heat up food which was a plus. Pool was nice and warm. The only thing we did not like is the mild due smell , I guess it was do to the humidity but it would be nice to put glade room deodorizer or similar in each room. Other than that we had a wonderful stay and we would definitely comeback to this place if we have the chance.
Stayed 2 nights in Jul 2023
Response from Best in Jaco - Paula on 7 Aug 2023
Thank you for stay with us and youur feedbackwe hope that you come backpura vida!!!

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, beautiful property. We will be back.
Stayed 3 nights in Jun 2023
Response from Best in Jaco - Paula on 7 Aug 2023
Thank you for stay with us and youur feedbackwe hope that you come backpura vida!!!

8/10 Good

charles

Travelled with group
Liked: Cleanliness
pura vida
there was no phone in the unit and the add said free local calls. there was only hot water on occasion..Ice machine did not work. Mold in several places. Location was good. views were great.
Stayed 8 nights in Jun 2023
Response from Best in Jaco - Paula on 7 Aug 2023
Thank you for stay with us and youur feedbackwe hope that you come backpura vida!!!

10/10 Excellent

Vishal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very special place. We got a nice deal so it made it extra special.
Stayed 1 night in Apr 2023
Response from Best in Jaco - Paula on 15 Apr 2023
Thank you for stay with uswe hope that you come back very soonPura Vida!!!

10/10 Excellent

Michael

Stayed 1 night in Mar 2023
Response from Best in Jaco - Paula on 15 Apr 2023
Thank you for stay with uswe hope that you come back very soonPura Vida!!!

6/10 Okay

Cristina

Travelled with family
Liked: Room comfort
Stayed 1 night in Mar 2023
Response from Best in Jaco - Paula on 12 Mar 2023
Gracias por su estancia con nosotrosEspero que haya pasado un buen momento y vuelva prontoPura Vida!!!

2/10 Terrible

Ali

Travelled with partner
The worker that was working the entry booth the morning I checked out was extremely disrespectful to my fiancé , I will be calling you guys to further discuss
Stayed 2 nights in Feb 2023
Response from Best in Jaco - Paula on 21 Feb 2023
I am very sorry for this happenedAs you will understand, this is a complex of several condominiums with different owners and a board of directors. you had a good time in our condoThe only problem was security, which if you had called me at the time I could have solved it not after you checked outI fully understand what happened and I apologize, so please do not generalize the situation since the problem was not in the condominiumthanks and apologies againPaula

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2023
Response from Best in Jaco - Paula on 24 Jan 2023
Thank you for stay with uswe hope that you come back very soonPura Vida!!!

10/10 Excellent

Ronald

Stayed 1 night in Nov 2022
Response from Best in Jaco - Paula on 29 Nov 2022
Ronald, muchas gracias por tu visita de nuevoespero que vuelvas prontoSaludos

8/10 Good

Mark

Travelled with group
Liked: Property conditions & facilities
This was a very nice property. Well-maintained. No house keeping service available, only a few towels available. The pool staff seem to be very unaccommodating no towels not very helpful. The view is spectacular I’d give it a a B plus rating.
Stayed 2 nights in Nov 2022
Response from Best in Jaco - Paula on 15 Nov 2022
Hello MarkThank you for your stay with usThe towels were complete. usWe leave two hanging in the shower, 2 in the closet and two for the beach or pool in each room.We also leave 2 facial towels, 2 hand towels and 1 floor towelCleaning is not included since it is not a hotel and the condo has everything you need, washer and dryerWe really appreciate your comment and I just wanted to clarify how the rents workHope you come back soon and have a great dayCheersPaula

10/10 Excellent

Chibueze

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my third stay and this property is very well maintained. Its home away from home and I recommend it for anyone in Jaco.
Stayed 2 nights in Aug 2022
Response from Best in Jaco - Paula on 22 Aug 2022
Thank you for stay with usWe hope that you come back very soonPura Vida!!!

10/10 Excellent

MARTHA, Pacoima

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect, room was better than I imagined. The room was huge, had everything we nedeed and more. Entrance staff was amazing. Highly recommend and will return for sure.
Stayed 7 nights in Aug 2022
Response from Best in Jaco Paula on 14 Aug 2022
Thank you for stay with us we hope that you come back very soon Pura Vida!!!

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained, great location and communication is very responsive.
Stayed 3 nights in Jul 2022
Response from Best in Jaco Paula on 9 Aug 2022
Thank you for stay with us we hope that you come back very soon Pura Vida!!!

4/10 Poor

randy

Travelled with family
Disliked: Property conditions & facilities
on the beach, pool was nice Mold in bathroom wall exhaust fan not working slider door would not close
Stayed 7 nights in Jun 2022
Response from Best in Jaco on 29 Jun 2022
Thank you very much for your comments we will work on that, now with the rains it is a bit difficult to avoid humidity but I really appreciate your comment Thank you for stay with us and I hope you come back Pura Vida!!!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is great & on the beach. The pool is amazing! It is very secure with guards at gates. 2 bd/2.5 ba unit is huge. Host was very responsive. There was a moldy smell but they had a dehumidifier set up which we emptied daily. Could be just due to area humidity. There was no restaurant, but the nextdoor hotel has a bar & restaurant (Ranchero) on the beach just a few steps away. We ate & drank there often. Beach is lovely but rocky so bring water shoes.
Stayed 6 nights in Jun 2022
Response from Best in Jaco on 29 Jun 2022
Thank you very much for your comments we will work on that, now with the rains it is a bit difficult to avoid humidity but I really appreciate your comment Thank you for stay with us and I hope you come back Pura Vida!!!

2/10 Terrible

Melannie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Randy, carteret

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice Penthouse well maintain, the ocean view is magnificent, love the set up and lay out of the apartment. A Beautiful stay for my family and friends !! Recommend
Stayed 1 night in Apr 2022
Response from Best in Jaco /Paula on 10 May 2022
Thank you very much for stay with us we hope that you come back very soon Pura Vida!!

10/10 Excellent

Alejandra

Stayed 1 night in Apr 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for friends and family. Very spacious, secure and clean. Great ocean view and comfortable furnishung to sleep. Booked one night to test the place for future bookings. Fully furnished and supplied. 24 hour security. Peaceful and quiet. Guests are respectful. Some restricts like no visitors even outside family to drop anything off inside. Pool hours. Love the no smoking no pets policy. Property coordinator Paula mesa is not friendly or communitive. No customer service skils over the phone. She constantly questioned on what time would we check out. Policy states 2pm to 11am. I dont understand the rush so I left early Tried to enjoy for next booking ( doubtful after one day experience) There is NO accommodations for early check-in or late check out. I was told rudely. To bad place is fantastic maybe a different Condo stay.
Stayed 1 night in Apr 2022
Response from Best in Jaco /Paula on 10 May 2022
Thank you very much for your review and I am sorry to read what you write about me, I apologize for that I feel that I was never rude since I don't have bad comments before but I apologize if I was I ask for the departure time only to coordinate the cleaning since we are always quite busy. (but you're absolutely right, I shouldn't do it) I will work with the administration of the complex so that they can soon inhabit a space so that entry is allowed a little early even if it is only in the pool area I hope that you will enjoy Costa Rica again in the future, even if it is not with us. have a nice day

6/10 Okay

Matthew

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

chad

Travelled with family
Liked: Cleanliness, room comfort
Best in Jaco is True!!
We were down for my son Graduation. We could not have picked a better accommodation. Condo was beautiful, comfortable and set up with all you need. We cooked a wonderful meal for some of the student my son is is school with and really enjoyed space. The views of the ocean are amazing, location is prefect walking distance to all you need and the pool area is very clean and well kept.
Stayed 2 nights in Mar 2022
Response from Best in Jaco /Paula on 6 Apr 2022
Thank you for stay with us we hope that you come back very soon Pura Vida!!!!

10/10 Excellent

blair

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property right on the beach
Stayed 3 nights in Mar 2022
Response from Best in Jaco /Paula on 6 Apr 2022
Thank you for stay with us we hope that you come back very soon Pura Vida!!!

10/10 Excellent

Cory

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place . Only thing they need is better pillows and darker curtains as the hallway light keeps the room lit
Stayed 1 night in Mar 2022
Response from Best in Jaco /Paula on 6 Apr 2022
Thank you for stay with us we hope that you come back very soon Pura Vida!!!!

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
beautiful condo
Stayed 2 nights in Mar 2022
Response from Best in Jaco /Paula on 6 Apr 2022
Thank you for stay with us we hope that you come back very soon Pura Vida!!!!

10/10 Excellent

Cynthia M

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is right on the beach where we spent all our time. The view of the ocean and sunsets are breathtaking. I would, without hesitation, rebook this property for my next visit to Jaco.
Stayed 2 nights in Mar 2022
Response from Best in Jaco /Paula on 6 Apr 2022
Thank you for stay with us we hope that you come back very soon Pura Vida!!

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location and the scenery is spectacular. The kitchen is well stocked and the area is very safe. The only reason I didn’t give it a perfect rating was that the furniture is quite basic and not overly comfortable.
Stayed 3 nights in Feb 2022
Response from Best in Jaco /Paula on 6 Apr 2022
Thank you for stay with us we hope that you come back very soon Pura Vida!!!!

8/10 Good

Gabriella

Liked: Cleanliness, room comfort
Gorgeous ocean view but not easy checkin
I booked the room/apartment less than 24h in advance and it really wasn't indicated clearly that there would be no desk for check in and that I needed a code to get inside the apartment. Luckily the security guard was able to help us get in. The door didn't even lock or unlock properly unless you used a technique to pull the door towards you. There wasn't even a spare key or anything else we could use. The place was beautiful with a gorgeous ocean view. Wifi was okay for Jaco and there was a full kitchen and laundry room which is ideal for LT stays.
Stayed 1 night in Feb 2022
Response from Best in Jaco /Paula on 6 Apr 2022
Thank you for your stay with us and for your comment, we will improve that I hope you visit us again Pura Vida!!!

10/10 Excellent

LILA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location beautiful view easy check-in wish we had more time to take it vantage of the amenities
Stayed 1 night in Feb 2022
Response from Best in Jaco /Paula on 25 Feb 2022
Thank you for stay with us we hope that you come back very soon Pura Vida

10/10 Excellent

AnaAna I

Travelled with family
Liked: Cleanliness, room comfort
Nice place in Jaco
Nice place to stay with all the convenience. Fully recommended
Stayed 2 nights in Jan 2022
Response from Best in Jaco /Paula on 12 Jan 2022
Thank you very much for stay with us we hope that you come back very soon Pura vida!!!

10/10 Excellent

Braian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from Best in Jaco /Paula on 12 Jan 2022
Thank you very much for stay with us we hope that you come back very soon Pura vida!!!

10/10 Excellent

Laynette Stiles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was one of the best places we have ever stayed. The beach view was amazing. and view of mountains out the front door. The place is modern and sleek. We never even sat inside because the beach balcony was outstanding. (it could have used a fan though.) Full kitchen with everything to cook meals. Needed bigger coffee cups. Washer and dryer was awesome to have although dryer was a bit slow I am not complaining. It worked and had it's own little room. Also, the condo had 2.5 bathrooms. I would stay here again for sure, I would buy one of these condos! We were on 3rd floor North building. Great location to all of Jaco. Felt safe the entire time we were there. The pool was very nice as well but there was a guard at the pool the whole time which seemed a bit unnecessary. So very pleased with our stay. Book this now!
Stayed 4 nights in Dec 2021
Response from Best in Jaco /Paula on 12 Jan 2022
Thank you very much for stay with us we hope that you come back very soon Pura vida!!!

8/10 Good

Janna

Travelled with group
Liked: Cleanliness, room comfort
Would recommend…
Really nice place with the amenities necessary. Beautiful balcony and water view and good but quiet location.
Stayed 1 night in Dec 2021
Response from Best in Jaco /Paula on 19 Dec 2021
Thank you very much for stay with us we hope that you can come back very soon Pura Vida!!!!

8/10 Good

PAUL

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The condo was clean and spacious for our family. Great views and excellent location to restaurants & stores.
Stayed 6 nights in Dec 2021
Response from Best in Jaco /Paula on 19 Dec 2021
Thank you very much for stay with us we hope that you can come back very soon Pura Vida!!!!

10/10 Excellent

Damon, Hampton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely amazing. The location was perfect in Jaco Beach. We loved having access to restaurants and entertainment. Plus the room was high quality with the best views. The sunset view was perfect. The staff was friendly and went out of their way to make our first visit to Jaco the reason we’d come back. Highly safe resort. Thanks for making our visit perfect.
Stayed 7 nights in Dec 2021
Response from Best in Jaco /Paula on 19 Dec 2021
Thank you very much for stay with us we hope that you can come back very soon Pura Vida!!!!

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. The view from the balconies is priceless. Very clean. Easy check-in. High class rental :)
Stayed 2 nights in Nov 2021
Response from Best in Jaco /Paula on 19 Dec 2021
Thank you very much for stay with us we hope that you can come back very soon Pura Vida!!!!

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love everything about diamante del sol nothing to complain about here after 5 years coming and counting!!
Stayed 4 nights in Nov 2021
Response from Best in Jaco /Paula on 19 Dec 2021
Thank you very much for stay with us we hope that you can come back very soon Pura Vida!!!!

8/10 Good

John Anthony

Stayed 1 night in Nov 2021

8/10 Good

Shmuel

Travelled with group
Liked: Room comfort
Stayed 5 nights in Oct 2021
Response from Best in Jaco /Paula on 30 Oct 2021
thank you for stay with us We hope that you come back very soon Pura vida!!!!

2/10 Terrible

Willie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was an extreme bad odor coming from the toilet in one of the bedrooms that cause the entire condo to smell. It was extremely hard to sleep because of the order and largely effected our stay.
Stayed 4 nights in Oct 2021
Response from Best in Jaco /Paula on 30 Oct 2021
We're sorry you did not enjoy a good experience. For our part, we will do everything possible to solve the problem you have mentioned. Thanks for your opinion.

10/10 Excellent

Joo Sung

Stayed 1 night in Oct 2021

10/10 Excellent

Alexis

Stayed 1 night in Sep 2021

6/10 Okay

Gustavo

Travelled with family
Disliked: Cleanliness
The condo it’s self was nice but a few things were concerning. Furniture was old and rusty, appliances were also old and rusty. The fridge leaked water and also found random water leeks around the condo. The ceiling around the AC unit was cracked and started to fall on the floor. Some Of the towels were also dirty. Not a bad place but could use some work. Security questioned us about our stay even though we had already been there for days and our reservation was for 3 people. He apologized after he realized he made a mistake but getting harassed was not fun. Other security officers were super nice expect the one on duty on Thursday.
Stayed 6 nights in Sep 2021
Response from Best in Jaco on 12 Sept 2021
Buenas tardes Sr Gustavo Muchas gracias por sus comentarios, eso nos hace ser mejor host. y solucionaremos eso. Me puede recordar en que condominio estubo Gracias

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condos are well maintained and very convenient for families. Our only regret was not knowing that it was not a white sand beach. We did not feel like spending time on the beach as there was a lot of debris too. But the view from the condo was excellent. The condos are within walking distance to a lot of restaurants.
Stayed 6 nights in Aug 2021
Response from Best in Jaco on 30 Aug 2021
Thank you very much for stay with us we hope that you can come back very soon Pura Vida!!!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very good experience. Apartment is in tip-top shape.
Stayed 3 nights in Jul 2021
Response from Best in Jaco on 11 Aug 2021
Thank you for stay with us we hope that you come back very soon Pura Vida!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location on the beach is perfect. Short walk to everything and the guards were nice. The condo was nice inside except there was no hot water in two of the 4 bathrooms and the AC did not work in two of the 4 bedrooms, and the power went out daily and sometimes multiple times. Given it's rainy season and there were some bad storms we didn't mind. One power outage knocked out the water so of course knocked out the water chillers for the ACs too. There were towels still in the dryer and those along with just about every other towel was stained. I say this because there was a laminated warning card about how there is clay in the area and to not take the towels from the room so as to prevent straining. Stains don't bother us especially when the towels were still so very soft and clean. There were robes in some rooms and pool towels in some rooms and sometimes as many as 2 of each, but we didn't mind. We didn't use the pool towels as we had brought our own and left the 3 matching ones. Beds all seemed comfortable. There was a strange piece of patio furniture that looked like it was missing all of its cushions and had two oversived random cushions placed on it instead that didn't even cover half of the piece of furniture. Kids loved it though. The toaster oven, fridge, coffee maker and microwave worked great. Balconies are beautiful and the pool table was a nice touch. The floors must be thin though because there was a great deal of noise from the penthouse above.
Stayed 3 nights in Jul 2021
Response from Best in Jaco on 11 Aug 2021
Thank you so much for the feed back we really appreciate it, our customers opinions truly matter to us. we will work on that

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, room comfort
Perfect Beach Condo
Gorgeous condo and beach - so much fun! First of all, the condo is huge and exceeded our expectations. We stayed here mid-vacation and appreciated the ability to cook some of our own food and do laundry. We were able to spread out - plenty of space for everyone! The condo was extremely clean with lots of towels and sufficiently stocked with towels and toiletries. The wi-fi is strong. I enjoyed running every morning on the beach, doing yoga on the balcony and sipping a glass of wine in the evening as the sun set over the ocean. You can walk to dining options or shop in nearby grocery stores. The pool area is beautiful and was not crowded. I would definitely stay here again!
Stayed 2 nights in Jul 2021
Response from Best in Jaco on 11 Aug 2021
Thank you for stay with us we hope that you come back very soon Pura Vida!!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
These condos are wonderfully spacious. The location right on the beach cannot be beat, and it's within walking distance to some of the best restaurants Jaco has to offer!
Stayed 11 nights in Jul 2021
Response from Best in Jaco on 11 Aug 2021
Thank you very much for be with us we hope that you come back very soon Pura Vida!!!