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Reviews of Hampton Inn Jackson

2.5 out of 5
Hampton Inn Jackson
4150 N College Ave, Jackson, AL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 248 reviews" "
Rating 8 - Good. 56 out of 248 reviews" "
Rating 6 - Okay. 8 out of 248 reviews" "
Rating 4 - Poor. 6 out of 248 reviews" "
Rating 2 - Terrible. 2 out of 248 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a great night sleep
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy bed
Stayed 1 night in Mar 2024

10/10 Excellent

Gabriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and helpful. Will for sure be coming back this is my second stay at this location and I recommended to all my friends.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer, Baton Rouge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience!
Stayed 2 nights in Mar 2024

10/10 Excellent

Amanda, Center Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place to stay
Stayed 1 night in Mar 2024

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Travelled with family, Business traveller
Very clean and well mi. The staff were excellent and very very friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean and friendly staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Boedy

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, they let me check in an hour early because I had a birthday celebration to attend at 3. Which gave me time to get ready so I could make it on time.
Stayed 1 night in Dec 2023
Response from Porsha Johnson General Manager on 18 Dec 2023
Thank You for your feedback we are glad you enjoyed your stay. Making you happy makes us happy.

10/10 Excellent

Dallas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so so friendly!
Stayed 1 night in Nov 2023
Response from Porsha Johnson General Manager on 18 Dec 2023
Thank you for your feedback! Making you happy makes us happy.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful
Stayed 1 night in Oct 2023
Response from Porsha Johnson General Manager on 23 Oct 2023
Thank you for your feedback. Please stay with us again in your future travels. Making you happy makes us happy.

10/10 Excellent

Hilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean. The staff was helpful and friendly.
Stayed 2 nights in Oct 2023
Response from Porsha Johnson General Manager on 23 Oct 2023
Thank you for your feedback. Let Hampton Inn in Jackson be your home away from home. We look forward to seeing you in your future travels.,

8/10 Good

Tim

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was well maintained and very accessible. The staff were all very welcoming and attentive to the guest’s needs.
Stayed 2 nights in Sep 2023
Response from Porsha Johnson General Manager on 6 Oct 2023
Thank you for choosing Hampton Inn in Jackson Al. We appreciate your feedback. I am so pleased to hear your stay was pleasant. Please visit us again on your future travels.

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2023
Response from Carlotta Lynch on 12 Sept 2023
Thank you so much for the Great feedback. We truly appreciate you taking time to compliment out hotel.

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2023
Response from Carlotta Lynch on 5 Sept 2023
Natasha Thank you so much for the Great feedback! We appreciate you taking time to complement our hotel.

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entire staff was outstanding. All very friendly and helpful. The breakfast lady was moving constantly to make sure all areas were clean and well stocked.
Stayed 2 nights in Aug 2023
Response from Carlotta Lynch on 4 Sept 2023
Henry, we truly appreciate your great feedback. Thanks for the complimenting the entire staff.

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Carlotta Lynch on 12 Sept 2023
Thank you so much for taking time to give us your feedback. We truly appreciate you.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly evening staff. Clean rooms.
Stayed 2 nights in Aug 2023
Response from Carlotta Lynch on 4 Sept 2023
Dana, Thank You for taking time to give us your feedback. Thanks for complimenting on our clean rooms. We truly appreciate your kind words.

8/10 Good

Jan

Stayed 1 night in Jul 2023
Response from Carlotta Lynch on 4 Sept 2023
Thank you for taking time to give us your feedback.!

8/10 Good

Lucretia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff
Stayed 1 night in Jul 2023
Response from Carlotta Lynch on 4 Sept 2023
Lucretia thanks so much for great feedback. We truly appreciate you.

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Carlotta Lynch on 4 Sept 2023
David the staff here truly appreciates your great feedback. Thank you so much.!

10/10 Excellent

Randolph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk receptionist and staff that worked from 11am - 11pm was outstanding
Stayed 2 nights in Jul 2023
Response from Carlotta Lynch on 6 Sept 2023
Thank you so much for taking time to complement our staff. Your feedback is very important to us. We look forward to serving you again soon.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Great stay from check in to check out. Renata is awesome! Food was great.
Stayed 1 night in Jun 2023
Response from Carlotta Lynch on 6 Sept 2023
Thank you so much for your great feedback. Thanks for taking time to compliment Reanata . She will be awarded.

10/10 Excellent

Yasmine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The free continental breakfast is one of the best around. The pool and gym were also top notch!
Stayed 3 nights in Jun 2023
Response from Carlotta Lynch on 6 Sept 2023
Thank you so much for taking time to give us your great feedback on the breakfast and pool. Your feedback is much appreciated.

10/10 Excellent

Mary

Stayed 1 night in Jun 2023
Response from Carlotta Lynch on 6 Sept 2023
Thank you so much for the great feedback!

10/10 Excellent

Shawanda

Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to family and events when I cisit Jackson AL
Stayed 2 nights in Jun 2023
Response from Carlotta Lynch on 6 Sept 2023
Thank you so much for the great feedback!

10/10 Excellent

Jabaree

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
First of all I travel all the time and stay in tons of hotels.This hotel is very underrated, the staff was super friendly and accommodating. This place was very clean and overall very nice. These ladies deserve a raise.
Stayed 2 nights in May 2023
Response from Carlotta Lynch on 6 Sept 2023
Thank you so much for takin time to complement our Hotel and Staff. Your feedback was a great encouragement. We truly as a Team thank you!

10/10 Excellent

marcia

Stayed 1 night in May 2023

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and breakfast
Stayed 1 night in Apr 2023
Response from 00 on 25 May 2023
Thank you so much for the good review. Please stay with us again when in the area. Guest like you make our day.Ms. Marion Keith, GM

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much for a wonderful stay. Blessings to you all. Outstanding service by all of your staff.
Stayed 3 nights in Mar 2023
Response from 00 on 25 May 2023
Thank you so much for the good review. Please stay with us again when in the area. Guest like you make our day. Ms. Marion Keith, GM

2/10 Terrible

Marinda

Stayed 2 nights in Mar 2023

10/10 Excellent

Shawanda

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice
Stayed 1 night in Mar 2023
Response from 00 on 25 May 2023
Thank you so much for the good review. Please stay with us again when in the area. Guest like you make our day. Ms. Marion Keith, GM

10/10 Excellent

Shacourtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and polite. The breakfast the next morning was AMAZING. I highly recommend this hotel.
Stayed 1 night in Feb 2023

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Sicody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check in, comfortable stay.
Stayed 1 night in Feb 2023
Response from 00 on 25 May 2023
Thank you so much for the good review. Please stay with us again when in the area. Guest like you make our day. Ms. Marion Keith, GM

4/10 Poor

Kelly

Travelled with family
Disliked: Staff & service
I will never use this 3rd party(Expedia) for any vacation needs ! I scheduled this hotel over a month ago and received 3 different emails with one leading up to the day of the check in. I get there and the Hampton has no way of seeing the confirmation nor can they communicate with the third party. The front desk people could of been a bit more happy to have a job and the waffle maker was broke and they ran out of orange juice! Do yourself a favor and try another hotel possible 10-15 minutes down the the road.
Stayed 2 nights in Jan 2023
Response from response on 24 Jan 2023
I am sorry for the inconvemience you experienced at our property. My front desk is correct, dealing with a 3rd party we have very little info, however not sure what you mean by having a job, I will address the manner about dealing with 3rd party, Please stay with us again and give us an opportunity to serve you better. Thank you, Ms. Marion Keith, GM

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Porsha Johnson General Manager on 18 Dec 2023
Thank you for your feedback!

10/10 Excellent

Delana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the friendliest I have ever been around.
Response from response on 24 Jan 2023
thank you for your kind word, I will share with staff. Come see us again. Ms. Marion Keith

10/10 Excellent

Delana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2022

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Nov 2022
Response from 00 on 25 May 2023
Thank you so much for the good review. Please stay with us again when in the area. Guest like you make our day. Ms. Marion Keith, GM

4/10 Poor

miranda

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The window blind did not close in my room so it was very uncomfortable to sleep knowing people could see me
Stayed 1 night in Oct 2022
Response from guest on 26 Oct 2022
Blind was checked today and it is working properly, the button was not pushed in all the way. I am sorry that you were uncomfortable. Window treatments are new and work. Please stay with us again and see me if you have any problems. Ms. Marion Keith, GM

10/10 Excellent

Linda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2022

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2022
Response from response on 2 Aug 2022
Thank you so much for choosing the Hampton Inn for your stay. We appreciate your kind words. Please visit us again. Ms. Marion Keith, General Manager

10/10 Excellent

Stacey A, Visalia

Stayed 3 nights in Jul 2022

10/10 Excellent

Yolanda

Stayed 1 night in Jul 2022
Response from response on 2 Aug 2022
Thank you so much for choosing the Hampton Inn for your stay. We appreciate your kind words. Please visit us again. Ms. Marion Keith, General Manager

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and the employee were very nice..
Stayed 4 nights in Jun 2022
Response from response on 2 Aug 2022
Thank you so much for choosing the Hampton Inn for your stay. We appreciate your kind words. Please visit us again. Ms. Marion Keith, General Manager

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean .. the staff was the nicest I have ever dealt with !! And breakfast was amazing
Stayed 1 night in Jun 2022
Response from Always a Lady on 14 Jun 2022
Thank you so much for your kind words. Please stay with us again when in the area. Ms. Marion Keith GM