Deluxe Room, 1 Double Bed, Accessible, Non Smoking | Free WiFi, bed sheets
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Reviews of Motel 6 Issaquah, WA - Seattle - East

2 out of 5
Motel 6 Issaquah, WA - Seattle - East
1885 15th Place NW, Issaquah, WA

Reviews

6.4
Rating 10 - Excellent. 198 out of 1002 reviews" "
Rating 8 - Good. 270 out of 1002 reviews" "
Rating 6 - Okay. 190 out of 1002 reviews" "
Rating 4 - Poor. 150 out of 1002 reviews" "
Rating 2 - Terrible. 194 out of 1002 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Aj

Overall good stay
Stayed 9 nights in Apr 2024

6/10 Okay

Mario, Ellensburg

Travelled with partner
Disliked: Amenities, property conditions & facilities
People around doors open playing music until 2am
Stayed 1 night in Apr 2024

8/10 Good

Edith

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Linda

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches dirty rooms lots of homeless people the county is housing there toilets that won’t flush showers that you can’t turn on homeless peoples bikes and garbage at the stairs
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Linda, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of multiple services issues very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the freeway. The only thing lacking was kleenex. I will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Gary, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

2/10 Terrible

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unsafe, never stayed, the room was gagging from the smell. They were renting by thehour.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi James, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Rhonda

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ada room
Stayed 6 nights in Mar 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Dawn,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place. Short drive away to amenities
Stayed 14 nights in Mar 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Sim,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Tracy

Stayed 1 night in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 19 Apr 2024
Hi Maria, Thank you for positively rating your stay!Natalie #Team6

8/10 Good

Jaren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was nice and clean. Shower head was a bit broken. Other than that nice stay and very good motel.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Sean,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Camille

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean, however our ac was not working. We tried turning it down and seeing if it would cool off while we were gone. We came back 5ish hours later and it went up to 86 degrees. We went to the front office to ask for help or to switch us rooms. A guy came and looked at it and claimed to “fix it” the heater kept going up and it sounded like all the rooms were full so we decided to pack up and find a new hotel. After we dropped the keys, one of the employees was trying to catch us as we were driving away. I do not recommend this hotel because of the fact that the employees were not helpful and did not seem to care and did not fix the issue.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Camille,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi JasonThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Ana,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Nicholas

Disliked: Staff & service, amenities, property conditions & facilities
The a/c blew hot air. The refrigerator was iced over and did nothing until i thawed it(with a blowtorch) and the dog poop everywhere is rediculous. Everywhere not concrete was covered in it.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Nicholas,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Okay

Carl, Wenatchee

Travelled with group
Liked: Cleanliness, staff & service
Staff was nice, location was good for a quick rest off of I90 after a long travel day. Room smelled like it used to be a smoking room. Shower (rv type) sprays on floor. But the worst was the broken thermostat hvac. We turned it down to 65 degrees and woke up to 85 degrees, and shut it off. Had to open our door, which is open to the outside.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Carl, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Ertan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok. Had several issues with their room cards requiring them to issue me a new card.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Ertan, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

10/10 Excellent

Enrique

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 4 Apr 2024
Hi Enrique, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Thomas

Stayed 14 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice clean rooms at a great price. They also allow pets which is a plus at a very affordable rate. Definitely will stay there again!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi David,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

6/10 Okay

Gregory

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi GregoryThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Joanna,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

David

Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi David,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities
Squatters in my room
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Sue

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thermostat wasn't working. Called the front desk to look at it but no show. It was 75F deg in my room! I ask for housekeeping but also did not show up. I checked out early and spent my 2nd night somewhere else.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Sue,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Ian

Business traveller
Liked: Staff & service, property conditions & facilities
Good enough
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Ian, Thank you for the perfect rating!Natalie #Team6

2/10 Terrible

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds both syained, one blood, the other not sure, no TV, no heating as fan was like a freight train. very disapointed, Staff were good, but this was the last room, would like a discount Please
Response from Brand Experience Team on 6 Mar 2024
Hi George, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 Excellent

Yuan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in very convenient place for business travel
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Yuan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Billy,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were cockroaches in the room
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi James,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Yuan, Portland

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated 5 star based on the cost and value I received. It is good for short stay.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Yuan,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Yadi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Yikes
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Yadi,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

ilia

Travelled with family
Liked: Staff & service
Good costumer service.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Ilia,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Karen

Stayed 1 night in Jan 2024

8/10 Good

Maria

Stayed 1 night in Jan 2024

2/10 Terrible

Holly

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 7 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Minae

Liked: Staff & service, property conditions & facilities, room comfort
We had changed room 2 times Because 2 rooms was not clean yet. Front desk person trying to find clean room I think not good communicated between Front and house keeper.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Minae, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

4/10 Poor

Cindy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This place had Cockroaches. When got to our room the heat was set to 95 degrees.The AC didn't work. Unable to sleep due to room to hot... Very disappointed. We traveled 5.5 to 6 hours.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Cindy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
La cama sin fundas la calefacción no servía. Y cucarachas por toda la habitación y la atención al cliente desagradable
Response from Brand Experience Team on 30 Jan 2024
Hola Edward,Gracias por tomarse el tiempo de revisar su reciente estadía con nosotros. Nos gustaría disculparnos por cualquier inconveniente que haya experimentado como huésped. Por favor, danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Maz K.#Team6

2/10 Terrible

Quentin

Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Stayed 5 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Greg,Thank you for the amazing rating!! Maz K.#Team6

4/10 Poor

Mari, Omak

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty cockroaches in room and hot water did not work.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Angela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice and it’s an easy location to get to. The room was hard to heat at first and it smelled like cigarette smoke coming through the vent. The pillows just had one cover over it and the actual pillow didn’t look very clean. The pillows and the bathroom had a smell of overused disinfectant spray. The sink had a very slow drain (plug was broken). Hair left in the shower and sink. There was a hole in the wall with wires and some had plugs on them. No idea what was there. The vents were dirty. Dog poop left on the grass. My bed was lumpy. The curtain smelled like smoke. The bed by the door was cold because the air just came through the crack and probably the window. Overall I regretted staying here. You get what you pay for. Although I’ve been to updated Motel 6 before and had no major issues.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 Terrible

Jeffery

Business traveller
Liked: Staff & service
Fumigate More Please
Registering was fantastic. I got my room. It was nice and warm when I got there. Front desk lady was absolutely lovely. Very polite. Very knowledgeable and pleasant. The bed was fine. The TV was fine. The bathroom was great. The problem I had was cockroaches. From teeny tiny to very large, and it was horrible, and I had a terrible sleep as matter fact I didn't sleep at all, and I wrapped my head band around my head to prevent the bugs from going in my ears. That's how many they were in my room not to mention they got in my food, as I turned my back to go get a drink of water, they started to scuttle, and they were in my Texas Toast and it was terrible. Anyway everything went into the garbage. There's nothing worse than to go into a room when you're exhausted and cold and you see all these bugs
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6