Desk, iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Wild Dunes Resort – Residences at Sweetgrass

3.5 out of 5
Wild Dunes Resort – Residences at Sweetgrass
5757 Palm Blvd, Isle of Palms, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 105 reviews" "
Rating 8 - Good. 24 out of 105 reviews" "
Rating 6 - Okay. 13 out of 105 reviews" "
Rating 4 - Poor. 9 out of 105 reviews" "
Rating 2 - Terrible. 3 out of 105 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

cressida

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always a pleasure to stay at Wild Dunes! Staff does a wonderful job. Love our vacations there
Stayed 7 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful
Stayed 3 nights in May 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay on IOP! We’ve been to the Charleston area countless times and enjoyed time at the beach in the past but Wild Dunes exceeds our expectations for all things vacation related. The resort is just beautiful, I couldn’t have ask for a better location. The restaurants closed a bit earlier than we would have loved but it was at the cusp of offseason. Would highly recommend for couples and families.
Stayed 3 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
Good
Stayed 1 night in Apr 2024

6/10 Okay

Danielle

Stayed 2 nights in Apr 2024

10/10 Excellent

Sharon, Indian Trail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and fun resort. My grandchildren love it and so do the adults! We have been there twice. We will definitely go again!
Stayed 3 nights in Apr 2024
Response from Wild Dunes Team on 10 Apr 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

Holly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location! Have 2 kids who loved the easy access to the beach and pool. Easy walkable dining options, our suite had a washer dryer combo which was clutch when staying at the beach with kids!
Stayed 3 nights in Mar 2024
Response from Wild Dunes Team on 25 Mar 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

Randolph, Mt Pleasant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a top notch stay. We live the Sweetgrass residence buildings two bedroom. Plenty of room for six people. Amenities are five star and the staff is incredibly helpful.
Stayed 2 nights in Mar 2024
Response from Wild Dunes Team on 5 Mar 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

4/10 Poor

Janeen, Hilton Head

Disliked: Property conditions & facilities
Common areas nice. Rooms run down. Hot spa and fire pits close down early. Shame. Felt we couldn’t use as much as we hoped. The rooms were in dire need of paint. Rust on railings. Finish off tables. First building we stayed in was under construction and hall a mess. Black mold on wall. Was able to move room but a pain.
Stayed 3 nights in Feb 2024
Response from Wild Dunes Team on 5 Mar 2024
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns as well as condition concerns. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. Please know we value your business and hope that we have the opportunity to welcome you back and to leave you with a better impression.Yours sincerely,Nico SchermanGeneral ManagerNico SchermanGeneral Manager

2/10 Terrible

Julie

Stayed 1 night in Feb 2024
Response from Wild Dunes Team on 25 Mar 2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We sincerely apologize that we did not meet your expectations. Please know that guest experience remains our highest priority and any information regarding specific concerns would help to ensure that we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

Don, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 1 night in Feb 2024
Response from Wild Dunes Team on 13 Feb 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose Wild Dunes because we wanted a 2 bedroom condo while visiting friends over New Years with our adult son. Our room was nice with a kitchen, outdoor porch and 2 bathrooms. The beds were a little hard but overall the room was clean and comfortable. We paid extra for the ocean view although I’m not sure it’s worth the extra big price difference. The resort was very busy with families with young kids all over. We never used the pool because it was very crowded with kids but it also was too cold outside for us anyways. At times, the resort atmosphere reminded us of a ski resort-they were blowing fake snow, lots of fire pits and lots of children running around. Place was expensive, parking can be a challenge and the hallways looked pretty tired. But overall we enjoyed our stay and would go back as the rooms and the people working there are nice.
Stayed 2 nights in Dec 2023
Response from Wild Dunes Team on 8 Jan 2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

Lindsay

Stayed 5 nights in Dec 2023
Response from Wild Dunes Team on 2 Jan 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

2/10 Terrible

Yvonne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Wild Dunes Team on 31 Oct 2023
Response from the General ManagerThank you for your recent stay. We sincerely apologize that we did not meet your expectations. We would welcome the opportunity to discuss your stay with you further and in order to better assist you, please contact us directly. We look forward to talking to you soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Good

Teresa

Stayed 2 nights in Oct 2023
Response from Wild Dunes Team on 20 Nov 2023
Response from the General Manager:Thank you for your feedback. We sincerely apologize that we did not fully meet your expectations. We value your business and hope to welcome you back and to leave you with a better impression.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a beautiful room, and the resort was gorgeous and clean!
Stayed 3 nights in Oct 2023
Response from Wild Dunes Team on 17 Oct 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

Ty

Business traveller, Travelled with partner
Great place to recharge the batteries. If you are not driving, very limited to restaurant and things to do on property.
Stayed 1 night in Oct 2023
Response from Wild Dunes Team on 17 Oct 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We had the greatest time l.
Stayed 1 night in Sep 2023
Response from Wild Dunes Team on 10 Oct 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

Lori

Stayed 1 night in Oct 2023
Response from Wild Dunes Team on 27 Oct 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, you can easily and quickly walk to the clean and family friendly beach or lounge by their many pools. Warning they charge $25 for the use of their pool towels which was a surprise. Staff was friendly and helpful. I do have to say we had a clogged tub and it took us notifying the front desk twice before it was cared for, but other than that it property was clean and very nice. We will be visiting again.
Stayed 3 nights in Oct 2023
Response from Wild Dunes Team on 6 Oct 2023
Response from the General Manager.Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Good

Maryuri

Stayed 2 nights in Sep 2023
Response from Wild Dunes Team on 10 Oct 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

Sharen

Stayed 1 night in Jul 2023
Response from Wild Dunes Team on 2 Oct 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Good

timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Wild Dunes Team on 2 Oct 2023
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 Excellent

Susan

Stayed 3 nights in Aug 2023
Response from Wild Dunes Team on 2 Oct 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive, but very nice property. Excellent staff. Had an issue with our bathtub and had to go buy new toiletries because they couldn't get them after hours. Otherwise, a great stay. Fun pool and other amenities. Wish we could have stayed longer.
Stayed 2 nights in Jul 2023

2/10 Terrible

Kristin

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited food options. Too expensive
Stayed 5 nights in May 2023

10/10 Excellent

Jacob

Stayed 3 nights in Jun 2023

6/10 Okay

Margaret

Travelled with family and small children, Travelled with group
Great property for a family vacation. Not very accommodating when it came to special requests. We were looking to be close to friends and I put in a request a couple of weeks before and we were put in completely separate buildings and at check-in they could not do anything to accommodate our request.
Stayed 3 nights in May 2023

6/10 Okay

Jaymee

Stayed 3 nights in May 2023

6/10 Okay

Ibrahim

Liked: Cleanliness, property conditions & facilities
In my opinion it is over rated. The resort is good for a chill vacation but not really for kids. Dining there is pricy and the beach was not clean. The resort is missing kids activities or water park or play grounds for the kids, only the kids have swimming pool. It will be nice if more items will be included in the cost of resort as free beach seats, umbrella or at least breakfast. I advise visitors to bring their own food as dining options are limited.
Stayed 2 nights in May 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 3 nights in Apr 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Laurie

Stayed 3 nights in Apr 2023

10/10 Excellent

Lowell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and quiet.
Stayed 5 nights in Apr 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service
Clean
Stayed 2 nights in Mar 2023

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay great time, friendly staff. At end got billed 3 times fir house services, but they only came 2 times.
Stayed 4 nights in Mar 2023

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, staff & service
Stayed for a wedding. - no map given of property - each person working had little knowledge of the property and amenities- room was definitely smoked in - hair dryer and tv and safe non functional- no breakfast dining options -
Stayed 2 nights in Mar 2023

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and clean property! Walkable to the beach with wonderful views of these magnificent beach homes. Tons to do on the property from swimming to fire pits to dining. Will be back for sure!
Stayed 2 nights in Mar 2023

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Natasha

Stayed 2 nights in Mar 2023

8/10 Good

shaligram

Stayed 1 night in Oct 2022

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Survived Hurricane Ian!
We were there during Hurricane Ian and teh Staff went above and beyobd and we had a Fabulous time!
Stayed 4 nights in Sep 2022
Response from Rob on 21 Oct 2022
Dear Eric, Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Robb WalkerManaging Director

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
From the moment I walked in, it was so enjoyable! Staff, resort and all of the wonderful amenities have made this a destination I will be returning to again and again!
Stayed 1 night in Sep 2022
Response from Rob on 21 Oct 2022
Dear Ms. Judy, Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Robb WalkerManaging Director

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great. As is the beach and pools. Room was ok. Needs to be repainted. Looked like it had taken a beating. Burger Bar doesn’t have burgers…only had hotdogs or a buffalo chicken wrap
Stayed 2 nights in Sep 2022
Response from Rob on 21 Oct 2022
Dear Mr. Daniel, Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay. However, we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Warm regards,Robb WalkerManaging Director

6/10 Okay

kathryne

Travelled with family
Disliked: Property conditions & facilities
Not worth it
The door to the bathroom and the door to the toilet did not close. We ate breakfast at the cafe where burritos were inedible at $12 each! The bar at the pool was understaffed. Valet parking was not mandatory, but free parking was discouraged. spent a fortune in tips coming and going to Charleston. We assumed prices at the spa included tip and were surprised at the automatic 20% charge. Felt nickeled and dimed the entire visit. Would not recommend, would not go back
Stayed 3 nights in Sep 2022
Response from Rob on 21 Oct 2022
Dear Ms. Kathryne, We appreciate this detailed review, as well as your stay wit us. This feedback is very insightful, and certainly does not reflect our commitment to excellence in cleanliness and guest experience. I hope we will have another opportunity to welcome you back for a better experience.Warm Regards,Robb WalkerManaging Director

6/10 Okay

Ashley

Stayed 1 night in Sep 2022

10/10 Excellent

LORI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it ❤️
Loved everything about the place and I’m hard to please . Just keeping it real
Stayed 3 nights in Sep 2022
Response from Rob on 21 Oct 2022
Dear Ms. Lori, Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Robb WalkerManaging Director