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"We stayed here for 8 nights. The property is outdated and you get poor WiFi connection. The rooms are small and some of the outlets don't work. The TV worked just fine for local channels only. The cleaning staff missed cleaning our room one day and the staff is pretty stingy with their towels. I would say that is all of the complaints we had. Now for the good stuff. You are so close to the beach. Just steps away and you have the perfect place to watch the sunset ever evening. We loved the location. We have stayed at other places, but this thus far is the best for the view."

"Hot tub was not hot and only one was working "

"Great for the price. Next to beach. Best golf cart price"

"Beautiful hotel with an amazing view! Small beach perfect for adults. Swim up bar was great. Staff was ridiculously friendly! Food was good. Not close to Isla action but only a taxi ride away. Highly recommend!!!"

"super nice"

"Amazing property. Third time back and it’s as great this time than it was the last. Staff is excellent!"

"Loved the property, lost of sunbathe chairs by the pool and beach. "

"Just want everyone to know not to listen to any of these negitive review about media luna!! Just got home from staying there for a week and it was just what we were lioking for! Ive seen reviews about unfriendly staff or lack of staff. Ive seen things about the beds or the water presure. We went with a group of 8 staying at luna and only 1 had anything bad to say because they had a bunch of sand flees atack sum sweaty hats but the staff was helpfull and moved them into another room. I did see a few ants in the bathroom of my room but i killed them and never saw any again! There was someone at the front desk anytime we passed! The bar tender was at the pool everyday and he was great very helpfull made great fresh drinks would order food delivery for you or anything else u needed! They had kids cleqning the pool area sweeping and moping every morning! We staying in a jacuzzi king and they cleaned our room and left fresh towels every day even making towel animals on our bed!The water presure would hurt your sumburn it was so good! Bed was comfy, The View was worth every penny!! And the location is perfect! Close to town but secluded enought for peace and quiet!! And the best part you pass all the good food carts on the way to the All in all i would 100% recommend this great affordable hotel to anyone! Its obvious after our stay that the negative reviews were mostly from karens that are 2 needy and want a resort not a hotel!! playa media luna is great we will be back!!!! "

"Staying at Casa de los Sueños was so amazing! Roger and Carlos took great care of us. The room we had was fantastic, we utilized the pool and all of the capabilities of Kin Ha Beach Club which was included and was equally outstanding. The breakfasts that we had were all really good on our 8 day stay on beautiful Isla Mujeres in the quieter part of the island close to Punta Sur. Can't recommend them more and can't wait to go back."