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Hotel is outdated and in serious need of renovation. The room, towels smells moldy. Staff seemed unhappy and frustrated. The gym and sauna area is like a scene from a horror movie. I never right bad reviews like this but I feel people should know what they are getting. When I was searching and booking this was the most expensive and best rated hotel I could find so expected better quality. I hope this helps.
Our room's balcony had a wonderful direct view of Pico da Ibituruna, one of the main attractions in Governador Valadares. The hotel is right next to a full restaurant with superb food.
John
Stayed 1 night in Jun 2023
2/10 Terrible
Irai, Boston
23 Nov 2022
Liked: Staff & service
The General manager of the property didn't show care at all about the problems that i have with the sisment of payment !!! Their credit card machine doesn't accept international credit card . I consider very poor management. I could use my credit card any stored around their properties at grocery store, mall newspapers stores , restaurants any place at the restaurant inside the hotel , but accept to pay my hotel bill ,sorry give me a brack . I ask to speak to the Hotel manager about , but the top dogs was never available !!! Nor made it self available during the whole time the i was there !!!!
Agradecemos sua avaliação sobre a sua experiência no San Diego Suítes Ipatinga.
8/10 Good
Mariela
23 Sept 2021
Liked: Cleanliness
Good location. The room is overall clean and comfortable. They don’t have a porter, so if you have a lot of luggage can be frustrating. No valet parking either.
Mariela
Stayed 4 nights in Sep 2021
Response from San Diego Ipatinga on 27 Sept 2021
Thank you for evaluating us, receiving feedback is very important because we have the chance to improve the quality of our services.
10/10 Excellent
Irai s, Boston
19 Sept 2021
Irai s
Stayed 2 nights in Sep 2021
6/10 Okay
Antônio Tadeu da Silva
17 Aug 2021
Antônio Tadeu da Silva
Stayed 3 nights in Aug 2021
Response from San Diego Ipatinga on 16 Sept 2021
Obrigado por nos avaliar, receber feedback é muito importante porque temos a chance de melhorar a qualidade dos serviços prestados.
10/10 Excellent
Flávio Ferraz
15 Aug 2021
Flávio Ferraz
Stayed 3 nights in Aug 2021
Response from San Diego Ipatinga on 16 Sept 2021
Agradecemos sua avaliação e comentário sobre a sua experiência no San Diego Suítes Ipatinga.
Único problema foi a televisão muito ruim o sinal. E o serviço de quarto você tem pagar no ato do pedido de bebidas e comidas..
Kenia Lemos
Stayed 1 night in Jul 2021
Response from San Diego Ipatinga on 5 Aug 2021
Obrigado por nos avaliar, receber feedback é muito importante porque temos a chance de melhorar a qualidade dos serviços prestados, quanto a Tv o aparelho que recebe o sinal esta com problemas e já acionamos a vinda de um técnico para verificar, pedimos desculpas.
10/10 Excellent
Yracema Liandra
21 Jul 2021
Yracema Liandra
Stayed 1 night in Jul 2021
Response from San Diego Ipatinga on 22 Jul 2021
Agradecemos sua avaliação e comentário sobre a sua experiência no San Diego Suítes Ipatinga.
6/10 Okay
JOSÉ SOARES
13 Jul 2021
JOSÉ SOARES
Stayed 4 nights in Jul 2021
Response from San Diego Ipatinga on 14 Jul 2021
Agradecemos sua avaliação sobre a sua experiência no San Diego Suítes Ipatinga.
10/10 Excellent
Victor Hugo
3 Jul 2021
Victor Hugo
Stayed 4 nights in Jun 2021
Response from San Diego Ipatinga on 7 Jul 2021
Agradecemos sua avaliação e comentário sobre a sua experiência no San Diego Suítes Ipatinga.
8/10 Good
Karina
3 Jul 2021
Karina
Stayed 1 night in Jul 2021
Response from San Diego Ipatinga on 7 Jul 2021
Agradecemos sua avaliação e comentário sobre a sua experiência no San Diego Suítes Ipatinga.
10/10 Excellent
Victor Hugo
25 Jun 2021
Victor Hugo
Stayed 4 nights in Jun 2021
Response from San Diego Ipatinga on 28 Jun 2021
Agradecemos sua avaliação sobre a sua experiência no San Diego Suítes Ipatinga.
10/10 Excellent
Thiago
13 Jun 2021
Thiago
Stayed 1 night in Jun 2021
Response from San Diego Ipatinga on 15 Jun 2021
Agradecemos sua recomendação e comentários sobre a sua experiência no San Diego Suítes Ipatinga
Como sempre tudo excelente, equipe de recepção e atendimento no check in / protocolos de saúde, equipe de limpeza e arrumação do apto impecável / equipe do café da manhã muito educados e café delicioso
Excelente a estadia em todos os aspectos, recepção, localização, higiene, apartamento, atendimento, instalações, cafe da manhã, medidas preventivas e estacionamento
rossana n
Stayed 1 night in Dec 2020
Response from San Diego Ipatinga on 24 Dec 2020
Agradecemos sua avaliação sobre a sua experiência no San Diego Suítes Ipatinga
10/10 Excellent
Lucas
3 Nov 2020
Lucas
Stayed 1 night in Oct 2020
Response from San Diego Ipatinga on 30 Nov 2020
Agradecemos sua recomendação e comentários sobre a sua experiência no San Diego Suítes Ipatinga.
6/10 Okay
FLAVIO
14 Oct 2020
Liked: Staff & service, room comfort
Disliked: Cleanliness
Tivemos um problema grave, chegamos no quarto e o lençol está sujo, lamentável, ficamos aguardando a troca para podermos dormir.
FLAVIO
Stayed 1 night in Oct 2020
Response from San Diego Ipatinga on 21 Oct 2020
Boa tarde!
Pedimos desculpas pelo ocorrido, agradecemos sua avaliação e comentários sobre a sua experiência no San Diego Suítes Ipatinga.
10/10 Excellent
Andre
23 Aug 2020
Andre
Stayed 3 nights in Aug 2020
Response from San Diego Ipatinga on 2 Sept 2020
Agradecemos a avaliação sobre a sua experiência no San Diego Suítes Ipatinga
We like everything.Good people,clean bedrooms.Delicious breakfast.
Verified traveller
Stayed 1 night in Jan 2020
Response from San Diego Ipatinga. on 31 Jan 2020
We appreciate your recommendation and comments about your experience at San Diego Suítes Ipatinga.
4/10 Poor
Azzedine
11 Jan 2020
Disliked: Staff & service
Not good things in San Diego hotel
I have trouble with the tv was old not HD and only channels in Portuguese
I complained with them they said that they will fix it for me but I stayed there 14 days and nothing happened another about the towels I told them that it was hurting my skin they change for me only 1 time
So these my complains about San Diego
Azzedine
Stayed 14 nights in Dec 2019
Response from San Diego Ipatinga on 13 Jan 2020
Thank you for your feedback and comments on your experience at San Diego Suites Ipatinga.
This is a full service hotel with a nice pool and added bonus of a tennis court. I did not eat in the restaurant, but their breakfast was excellent. One of the most important aspects of staying in a hotel for business travelers is the quality of wifi and San Diego Suites was above average in this category also.