"We arrived at Thainstone Hotel on Saturday late afternoon . We asked to book our meal for supper as we were going to a show just across from hotel , as the show starts at 7.30 , we needed to book a meal a bit earlier , the receptionist said we can’t serve meals till 7.30 as there is a wedding in process.
She said she will ask the chef but he said no . Even a sandwich would b better than nothing , but no . She said she couldn’t even offer a bag of crisps as they hadn’t any of them either..So we had no supper. This stay was supposed to be a special treat as we had just had our 47th wedding anniversary. In the morning we were supposed to have showers , I put on the shower , but or the time I got the right temperature the bottom was full of water and black stuff was coming out of drain , so that was no shower for us both . On the good side breakfast was really good . But for £163.99 and 4 Star we was extremely disappointed ."