Search Business Hotels in Ilam

"very friendly and helpful staff"

"We used this as a "break" in the journey up North, so turned up, stayed and carried on driving the next morning, but there were no complaints at all. Food was good next door at the Harvester."

"mostly positive stay at this hotel. Although parking was quite tight, I managed to find a space without too much trouble. Check-in was fast and efficient, and the room was clean, tidy, and free of any odours. The shower was a highlight—powerful with impressively hot water. My only real complaint is that the floors were extremely creaky throughout the building, which could be a bit distracting. "

"Quiet good breakfast. No sauna which was disappointing and had to pay for parking which should be included in room price"

"Friendly staff , clean tidy . "

"Lady who checked us in was really helpful, nothing was too much trouble even though she was really busy. Restaurant staff were welcoming and friendly. There was a long gap between our starter and getting our main meal which was the only downside. We had to ask for the child’s meal to be brought as it was getting quite late. Food was hot and tasty when it was eventually served. Booking a slot in the pool was easy. Our room was clean, well stocked with toiletries, tea and coffee and the beds were very comfy. Overall we enjoyed our stay and would book again. "

"Excellent customer service, free drink and snack on arriving. Clean and great quality. "

"Perhaps more staff in dining area. "

"It was really wonderful. The staffs were really welcoming. Easy check in and check out. Just the road to the hotel was too narrow"