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"Really lovely hotel opposite the airport which is fantastic for early morning flights "

"Good value for money with lovely, helpful staff. The room was a little tired (particularly the bathroom) and the door needed to be rattled around a bit to make the electronic key work (the cleaner showed me how). Everything was clean though, the desk had a good chair for work, and there was a comfy chair with table to relax in too. Reception staff were lovely, and patiently sorted out a little confusion around my receipts. Bar staff were friendly, and the restaurant had a limited menu but good service and the food was good - particularly the specials - aubergine fritters were lovely. Good value for money."

"We had a great stay, food is basically as are the rooms, we were upgraded to executive but nothing executive about it compared to others. Staff were great"

"We arrived for a 3 oclock checkin and the room wasnt ready. There was no forewarning and we were told come back in an hour and mayb e it might be ready then!! We had to leave our luggage, coulddnt get changed into clothing for going out, and randomly kill an hour in Guildford! Ruined the experience"