Review: "This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful. The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed..., by Michael
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Review: Handy hotel to stay at if you are visiting places like Thorpe Park, Chessington and Lego. Excellent customer service, great rooms with no end of amazing places to eat on the doorstep., by Fiona, 31 October 2024, rated 10/10 Excellent
Review: Hotel great but have been ripped off by the car parking i paid for the parking through the hotel only to then have a parking ticket sent to my house saying i owe £100 but £60 if i pay within 14 day!!! Outraged.... I never got a receipt for the parking from the hotel which i asked to be emailed to me (and no its not in my spam folder) and now i have to fight to not pay this fine!!! I cannot call the hotel direct as there is no direct number due to this being a chain hotel. The staff were great..., by nicholas, 7 December 2020, rated 10/10 Excellent
Review: great service always happy too help high standards maintained considering the difficulty during this pandemic!Ally(i think that was his name)was excellent on the main reception very professional throughout our stay!highly recommend!!!!, by chris, 22 August 2020, rated 10/10 Excellent
Review: Easy quick check-in. Room average size with good size bed. Bathroom good, tea/coffee facilities excellent. Steak meal was excellent., by Martin, 12 April 2024, rated 10/10 Excellent
Review: Excellent stay. Room had everything needed for a comfortable night and wonderful breakfast on the next morning. Friendly and efficient staff, by Mary, 2 June 2024, rated 10/10 Excellent
Review: Quick check-in with friendly staff. Nice clean room with big bed and large screen TV. Good buffet style breakfast from an early time so you can have breakfast and catch the shuttle to the airport., by Stephen, 3 November 2026, rated 10/10 Excellent
Review: The hotel is easy accessible via the eighth floor of the adjoining car park, which takes you straight into the hotel reception. The hotel is very clean and stylish, however we wasn’t aware that it was very high up. We was on the 16th floor and my son was very scared to look out of the bedroom window or go into the lift. Dinner/breakfast was also on floor 20. I would say if you like lovely views and heights book this hotel. Grace on reception was amazing she could see how stressed my son was and..., by Lisa, 5 November 2026, rated 10/10 Excellent