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Reviews of Brad's Desert Inn

2.5 out of 5
Brad's Desert Inn
301 West Hopi Drive, Holbrook, AZ

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 214 reviews" "
Rating 8 - Good. 75 out of 214 reviews" "
Rating 6 - Okay. 36 out of 214 reviews" "
Rating 4 - Poor. 10 out of 214 reviews" "
Rating 2 - Terrible. 8 out of 214 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Carolyn

The floors are uneven and that made me a bit dizzy. That is something that they can't do anything about. They claim to be sparkling clean but the bathroom fixture was grubby, as was the wall around the light switch. Also their outside sign has half the lights out and that does not make a good impression.
Stayed 1 night in May 2024

6/10 Okay

Chet

If you are looking for luxury this is not the place. But if you are passing through and just need a place to lay your head and grab a shower in the morning before you take off this place will do. This place is very old but it functions. It looked clean, bed was comfortable. Microwave, fridge were new-ish. AC and the shower worked - (water was hot, good pressure.) People were very nice. The only real concern was the train tracks right next door. The train woke me up in the middle of the night briefly. I stayed here because it was the cheapest place I could find. It did the job for the price.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Dennis, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ear plugs were provided at check in. Trains in back run all might. Be prepared.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Brads Desert in. It was very clean. The bed was incredibly comfortable. We highly recommend and would stay again if in the area.
Stayed 1 night in Mar 2024

6/10 Okay

Stephen

Stayed 1 night in Mar 2024

8/10 Good

Laura, St. Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute and the beds were comfortable, but the bathroom could really use a new sink with a counter or some sort of table or somewhere to put toiletries. We had to move the towels off the shelf and use that, as there was absolutely no room on the sink area. The trains were noisy, but I've lived near trains most of my life, so they weren't a problem, but I could see them being a huge issue for some people.
Stayed 1 night in Mar 2024

8/10 Good

Regina A

Liked: Cleanliness, staff & service
Jody was super nice! I enjoyed the white noise machine in the room and the bed was very comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a decent place and is close to the Petrified Forest and the Painted Desert. We liked that we could walk to an excellent steak house.
Stayed 1 night in Jan 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderfully accommodating but the train tracks were less than 100 yds. away and trains came through blowing their whistles every twenty minutes all night long.
Stayed 2 nights in Nov 2023

2/10 Terrible

Thomas

Liked: Cleanliness
A lock box checkin is unusual for a hotel, especially when no staff are present. It did not lead to a smooth process.
Stayed 1 night in Nov 2023

2/10 Terrible

Gregory, Chantilly

Disliked: Property conditions & facilities
The hotel did no look like it did in the pictures
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas, Krum

Stayed 1 night in Nov 2023

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holbrook
Great little place ! Owner is super nice and helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Suzi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitschy? Heck yeah! And so very cute! Check in was a delight, kindest humans ever. We were surprised to discover we were so close to an active railway, but complimentary earplugs & kind caretakers convinced us to give it a go. So glad we did! The beds were comfy and I don’t remember ever being in a cleaner room. 5 ⭐️ people, 5 ⭐️clean. We slept fine & for the price, you can’t go wrong
Stayed 1 night in Nov 2023

10/10 Excellent

Natalya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Comfortable Stay Near Petrified Forest.
I would give this place 5 ⭐️ for a motel. Obviously this is not an all inclusive five star resort but for a motel it’s in the top, as I’ve stayed at a variety of resorts/hotels/motels to provide a true honest rating. Customer service far exceeded my expectations from BEGINNING of my check in till the end. The property contacted me prior to ask what time I was checking in and my reservation change on hotels.com didn’t update properly to postpone a day and they were happy to change it. Easy communication with text message, and offering a call back number if necessary. Property kept clear and polite communication with me throughout my day and I was going to be checking in very late (after 2 A.M.). I was given instructions for a lock box my key would be in and a contact and number if I had any issues. Property vibe is unique and corkey, unlike any other property I passed by in the town of Holbrook. Came into a super comfortable and clean, original decorative room, with the heat turned on (it was cold outside), microwave and fridge, and a shower with great water pressure and temperature. Ended my night with a comfortable bed. Extra perks of this motel is that they have Netflix available as well as it’s super close to Petrified Forest 🪲🌳
Stayed 1 night in Oct 2023

10/10 Excellent

Helmut

Very clean great service
Stayed 1 night in Oct 2023

6/10 Okay

David

Travelled with group
Liked: Staff & service, amenities
It had charm, but needed a bit more attention to secondary cleaning.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay in Holbrook.
The motel itself looked okay. However, the surrounding area was extremely run down and did not feel safe - many obviously closed motels & other businesses. The office was closed at 5pm, so I could not check in. There was a note with a phone number, but nobody answered. I booked a room in the next town, Winslow, and left.
Stayed 1 night in Oct 2023
Response from J on 20 Oct 2023
Thank you for giving us a 2 out of 10, even if you did not stay with us and based your review on our surroundings. I asked you if you were being helped, but you just took off. Thank you for you Kindness.

6/10 Okay

Verified traveller

Liked: Cleanliness
A little lost in time
This hotel is from the 60's-70's era and not much has changed. First the bed was somewhat comfy, the pillows needed to be thrown away and replaced by new ones, they had an old odor to them.There was no dresser for clothes,a shelf or two and a few hooks would have worked, if there had been any. The towels were a bit stiff.I would not stay here again.
Stayed 2 nights in Oct 2023
Response from J on 20 Oct 2023
Why anonymous? With all due respect, did you stay at Brad's Inn?

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

George Paul

Liked: Cleanliness, staff & service, amenities
Place was great. Kitschy. Very Route 66 vibe. Cool spot, good food nearby. Bed was impressively comfortable. High end. My only complaint was the train. Thing was loud and close. But I slept through most of it. If the train wasn't there blaring all night I'd give Brad's a 9/10 easily.
Stayed 1 night in Oct 2023

8/10 Good

Gerald

Stayed 1 night in Oct 2023

10/10 Excellent

Shirley A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Alan

Stayed 1 night in Sep 2023

4/10 Poor

randall

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Turns out downtown Holbrook pretty run down and just an unsafe feeling, especially with no staff on duty.
Stayed 1 night in Aug 2023
Response from Jody on 28 Aug 2023
Hello Randall,Our apologies, our front desk had an emergency the day you stayed, while the other front desk took a well deserved couple of days off. Best,Jody

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Skip the chains and stay local! So much better!!!
Stayed 1 night in Aug 2023

8/10 Good

cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little property with a few things to work on to get to the next level - but a comfortable sleep in a clean room at a very reasonable price and with very helpful staff.
Stayed 1 night in Jul 2022

8/10 Good

jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice owner. Very nice Ma & Pa type Motel.
Stayed 2 nights in Jul 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the quirkiness of the hotel. It was very clean and interesting. I love that they had Netflix on the television.
Stayed 1 night in Jun 2022

2/10 Terrible

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
Greeted by two cockroaches; coffee pot didn't work, 2 plugs for "a suite" to accommodate a hair dryer, charging devices, the neighborhood not kept up, the bathtub may have been clean but looked gross, upper lock didn't work. Had Roku but you had to enter in your own passwords. Make sure they are erased.
Stayed 1 night in Jun 2022

8/10 Good

Lisa

Liked: Staff & service
It was a good place to stop for one night on my way to Scottsdale but it was very much a motel. The bedding and pillows were some sort of memory foam and not the most comfortable. There was a weird 2-inch step between the room and the bathroom. I was offered earplugs at check in because of the trains that run behind the motel. I didn't need to use them because the air conditioner is so loud that I didn't even hear the trains until I was getting ready to check out.
Stayed 1 night in Jun 2022

10/10 Excellent

Duanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Cute and quaint and the office person was very friendly, helpful and courteous.
Stayed 3 nights in May 2022

4/10 Poor

thelma

Stayed 1 night in May 2022

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front staff was super kind
Stayed 1 night in May 2022

6/10 Okay

John P

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Liked that it was an old motel. However, it is right by the train tracks with trains going by at all hours. The shower ceiling had mold.
Stayed 1 night in May 2022

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good too go
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Okay
An okay stop for a one night stay. Room was comfortable but the bathroom was dated and the toilet wasn’t screwed in properly so moved every time it was sat on. The hotel is also right next to the train tracks and the trains run fairly frequently through the night, which had I realised this I’d have booked somewhere else as it woke us up quite a few times.
Stayed 1 night in Apr 2022

8/10 Good

meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Rte 66 themed older motel. Clean, very comfy bed, very helpful staff. Great lo cost over-night place.
Stayed 1 night in Mar 2022

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Seen better days
Basic motor lodge has seen better days. Service was impeccable and the place was spotless. Trains were very loud. Holbrook itself is very tired but the Safeway is nice!
Stayed 1 night in Mar 2022

8/10 Good

CW

Liked: Staff & service
Stayed 1 night in Mar 2022

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Made reservation for a King room. Was told room was not available due to a broke window. Got a Queen instead but not given any discount on lesser room. Room had several missing light bulbs and was in overall poor condition. Then there's the trains that ran all night making it impossible to sleep. Not sure how place gets any positive reviews. It's at best a 4 or 5 out off 10 place.
Stayed 1 night in Mar 2022

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place of history
This room was very clean...loved the shower....I do not normally like memory foam mattresses because they make me too hot...did not have that issue...the pillows were also memory foam and I had a great night sleep...they did not have decaf coffee but did offer me some green tea...The parking is very tight...if you have an oversized vehicle you might have issues
Stayed 1 night in Mar 2022

8/10 Good

Mark

Travelled with partner
Liked: Staff & service
Best bed we slept on, but not quite clean to my standards. Not sure how old the pizza was in my fridge but I wasn’t going to find out.
Stayed 1 night in Feb 2022

10/10 Excellent

meg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome inn with the route 66 charm. Service was warm and friendly. Large rooms. Would recommend again
Stayed 1 night in Jan 2022

8/10 Good

Bradley, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left with the hot water from the shower leaking a bit. No one there to fix it.
Stayed 1 night in Jan 2022

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stop at Brad's Desert Inn in Holbrook. Yes we know about the train noise but choose to stay there in spite of it. Get tired of all the cookie cutter chain motels. Only problem was not enough sugar and creamer for the coffee machine.
Stayed 1 night in Dec 2021

6/10 Okay

Michelle L

Travelled with family
Liked: Staff & service
The train was a hot mess. But not the properties fault. If you have trouble sleeping take some ear plugs. The stay was nice, affordable and safe. Staff was exceptional and made us feel welcomed.
Stayed 2 nights in Nov 2021

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Owners and staff did a great job for us when we had some electrical problems. Very positive.
Stayed 2 nights in Nov 2021