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"The resort was clean and airy and the pools were spotless and warm! "

"The place was real big but you have to be a time share person in order to be treated right, if you want d something and ask someone they would ask how you hear from us , I said Expedia and they did not want to help me. Coffee pot in room did not work right and 3 night TVs without tv, no manager to complain to , pool was nice and big and beach was nice. We went there to celebrate my birthday and my brother and we all was disappointed never again"

"Todo de maravilla, muy bonito, limpio y súper buen servicio, la comida muy variada y buen sabor, sin duda volveremos"

"The property is nice and has wonderful amenities but some could use more attention and maintenance. I had a jacuzzi in my Elite Suite that wasn't maintained and the staff did not come to troubleshoot the issue when I asked about it. Some of the best staff worked the Elite check-in desk and at the Ocean restaurant. The beach area and pool are clean and we'll maintained."

"The staff was excellent, but the room cleaning was very poor; the rooms smelled bad due to mold, and even the blanket was dirty. The food was superb—the complete opposite of the rooms. The pools were nice and very clean, and both breakfast and dinner were fantastic. The room cleaning was the biggest letdown—it was sloppy, and the bathroom was dirty. I switched rooms, but the next one was exactly the same."

"This all-inclusive is great!! Check-in was very smooth, the staff very helpful - like in all well-run hotels - each one seemed to know exactly what he/she was supposed to do. The setting was incredible. Amazing first impression!"

"Great resort, friendly staff, many nice pools and clean beach. Many choices for dining. Entertainment at the Boulevard arcade."

"The pools and beaches are stunning. The resort is huge. The resort does not have poolside service and are a little light on snacks. Family rooms are great!"

"First impressions we love the resort. The style and grounds are great. The staff were good, on the main side, but not as helpful as we have experienced at the Excellence Punta Cana or other resorts. The Excellence side is a different story. The concierge staff was knowledgeable and professional. Although there was a situation where the woman helping us said she upgraded us, but she didn't. We booked the top level room ocean front room. I digress... The excellence bar was great, Rony was the man the whole trip. He made great drinks and was a great representative of the brand. The room was clean, modern and well appointed. We had the two story roof top ocean front room, which was fantastic. The bathroom was nice with a large shower and separate toilet closet. The AC was very good and could freeze you out if you are not careful. The fridge is stocked and top shelf liquor was supplied in the room. The second floor patio was such a wonderful thing, laying out on the cabana bed or dipping in the plunge pool. Truly worth it. The restaurants are difficult to review, such a wide range of quality between the restaurants but one thing, they all use low quality meat. The food truck, Dukes or almost anything in the market kitchen was horrible. Dommo and Brass were the least worst, along with breakfast at Gusto, everything else was horrible.So sad. Overall it was a nice resort but the food situation needs to be looked at by management. Most likely not returning. "