Comfort Room, Non Smoking, Shared Bathroom | Free WiFi, bed sheets
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Reviews of OMOTENASHI Hostel Miyajima

2 out of 5
OMOTENASHI Hostel Miyajima
5-15-10 Jigozen, Hatsukaichi, Hiroshima

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 72 reviews" "
Rating 8 - Good. 31 out of 72 reviews" "
Rating 6 - Okay. 6 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joeressa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is child friendly and the staff are really helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Mei, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how the staff took their time to explain in English. Everything was super clean and the showers were spacious and nice. The toilets were separated in a different area which I didn't mind at all. The neighborhood was quiet and very peaceful too!
Stayed 1 night in Nov 2018
Response from omotenashi hostel team on 28 Nov 2018
Thank you for staying Omotenashi hostel an giving warm comments to us ! We are very happy to hear that and we expecting to seeing you again in Hiroshima ! Have a nice trip ! best regards Omotenashi hostel team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from omotenashi hostel team on 15 Oct 2018
Thank you for staying our hostel . We look forward to seeing you again !

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from omotenashi hostel team on 12 Sept 2018
Thank you for your review !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. however, it is just too far from the Hiroshima center, keep that in mind.
Response from omotenashi hostel on 21 Apr 2018
Thank you for staying our hostel and your comments. yes...too far by tram from the Hiroshima center, but close to Miyajima:) If you come to Hiroshima again, please visit Miyajima and so on. Thanks!

10/10 Excellent

cedar, Brunswick Heads Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location.
Overall We were really happy with this hostel. It was a bit tricky to find . You need to take a local train from Hiroshima ( red Sanyo line to Hatsukaichi then walk down the road to the street car station and go to Jigozen (4 stops) if you want to use the JR pass . Jigozen is the name of the little town the hostel is in. We had amazing pizza at the local Italian. There are no lifts so be prepared to walk up stairs and bring slip in shoes. close to Miyajima island.
Stayed 3 nights in Sep 2017
Response from omotenashi hostel on 15 Nov 2017
Thank you for staying our hostel ! Also we thank for details about us ! We hope that you had nice time here in Hiroshima. We look forward to seeing you next time !

8/10 Good

ka ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff's were extremely helpful, perfect location to hop on to Myajima Island.
Stayed 1 night in Aug 2017
Response from Omotenashi hostel on 2 Sept 2017
Thank you for staying Omotenashi hostel and your comments ! We hope that you enjoyed staying here in Hiroshima and Miyajima island. See you next time !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Clean and with many facilities! Great bathrooms and living room! Just, it is located far form the center. No shops close.
Response from Manager on 5 Jan 2017
Thank you for your time to give us a comment! We hope you liked your stay at our hostel. Spring and autumn seasons are also pretty here , so please come back someday. We are looking forward to seeing you again in near future!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Inexpensive, but quality can be better.
The price is very low and the location is reasonably convenient. However there is weired smell in the room (perhaps the room is newly decorated?) and the wifi is not very responsive... Stayed in a youth hotel with similar price in Kyoto last year and that hotel feels better. Think there are still improvement to make.
Response from マネージャー on 3 Dec 2016
Thank you for staying our hostel and your comments. We are so sorry about the smell and wifi which　could not meet your expectations. We will make effort to improve that. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It's new and staff are friendly. Nice sea view and good location, just about 5 min walk to Tram station, a few stops to exchange ferry to Miyajima, highly recommend if gonna visit Mijiyama
Response from manager on 24 Aug 2016
Thank you for your time to give us comment! We are so glad to hear that you had nice time here in Hiroshima. Spring and autumn seasons are also pretty here in Hiroshima, so please come back someday. We are looking forward to seeing you again!

10/10 Excellent

Nancy, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel ever !
Best hostel ever, lost of room in shared area as much in shower area and room itself, strategically situated to visit, staff very helfull and speaks english! Wow, wow, wow !
Response from manager on 24 Aug 2016
Thank you for your time to give us such a warm comment! We hope you liked your stay at our hostel. Spring and autumn seasons are also pretty here , so please come back someday. We are looking forward to seeing you again in near future!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and Beautiful Lodging
I had 9:10 AM early return flight from Hiroshima to Taiwan, so I chose this nearby seaside town to stay. Their loan bicycle was very convenient to tour around. Too bad the oyster season starts in December. The staff are excellent and very helpful. It was rather complicated to take local train to Miyauchi, walked a few minutes to transfer on JR rail at Miyauchi-Kushido to Hiroshima, then catch the limousine bus to Hiroshima airport. Notwithstanding heavy rain two days ago, I made it in plenty time to fly home after finishing riding bicycles from Ikuchijima to Imabari on 6/18 and from Mukaishima to Ikuchijima bridge, turning back to return the nice and light belt driven bicycle at Mukaishima City Hall to get my deposit back by 7 PM. I am 75 years old, my wife thinks I am crazy to take on such an ordeal. But I have a lot of people to thank for, first of all my Mom gave me a healthy body and mind, besides other helping hands.
Response from manager on 24 Aug 2016
Thank you for your time to give us comment! We hope you liked your stay at our hostel. Spring and autumn seasons are also pretty here in Miyajima, so please come back someday. We are looking forward to seeing you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap yet comftorable basic hotel
Stayed here cause it was cheap and could fit 4 people in the same room. The rooms do not have alot in them and are very basic so dont expect much in the aCtual room except wifi and a place to sleep. The staff was friendly, the lobby area is comftorable to relax in, and somelaundry and vending machines as well. The only thing odd was the wifi was not really good from our room on the 4th floor but on the first floor its fast. The shared shower area is kept clean and are individual private showers. The shared restrooms are decently kept too. Also, resteraunts and food places are about a 10 to 15 min walk away, and the tram station is a few mins away. If you just need a place for a night or two and you not gonna stay at the hotel much then this is a good deal for you and your friends.
Response from manager on 24 Aug 2016
Thank you for staying our hostel and giving us a warm comments! Also we thank for so many descriptions about us ! We are looking forward to seeing you again next time in Hiroshima !

10/10 Excellent

Chiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

めぐみ

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
漫画や子どもたちが遊べるおもちゃなどがあり、とても楽しめました。 お値段も格安で次回も機会があれば利用させていただきたいです。
Stayed 1 night in Apr 2024

10/10 Excellent

Takamasa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の皆さん感じ良く、キッズスペースがあったり、部屋に子供用のテントがあったりと、小さな子供でも楽しめる配慮があるなぁーと感じました。 ただ腰が悪い私には、もう少し敷きマットが厚手の方が嬉しかったです。
Stayed 1 night in Apr 2024

2/10 Terrible

kazuhiro

Stayed 1 night in Mar 2024

10/10 Excellent

tsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
正月に利用しましたが卓球やゲームなどもあり子供たちも大喜びでした。ありがとうございます！
Stayed 1 night in Dec 2023
Response from おもてなしホステル宮島 on 12 Jan 2024
この度はご利用頂きまして誠に有難うございます。当ホステルはお子様連れのご家族様をメインターゲットとしており、ご評価頂けましたこと嬉しく思います。またのご利用をお待ち申し上げております。

10/10 Excellent

ユウジ

Stayed 1 night in Dec 2023

8/10 Good

Megumi

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023

10/10 Excellent

Ansheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo female traveler's first hostel ecperience
I was a bit apprehensive since I'm a solo female traveller staying in a hostel for the first time. I booked it out of necessity and ended up in a shared mixed dormitory. However, my experience at Omotenashi exceeded all expectations and put my fears at ease. There were a lot of families with young children staying there and female receptionists who made me very comfortable. The people in my shared room were very respectful and I had some of the best sleep I had in days. The facilities were clean and the hot water was decent. Overall, I felt safe. The front desk also held onto my suitcase while I went to explore Miyajima (I arrived very early in the morning). The hostel is close to Zigozen station, where you can catch the train to Miyajima ferry port. Very convenient location.
Stayed 1 night in Oct 2023
Response from おもてなしホステル宮島 on 5 Nov 2023
Thank you for using Omotenashi Hostel Miyajima.We are very happy to receive so many words of praise and feedback regarding your experience with our hotel.If you have a chance, please come and visit us again!We look forward! !

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
この値段で結構なクオリティです。 ゆっくり寝れたし食べ物もあるし、なんか落ち着く感じです。
Stayed 1 night in Sep 2023
Response from おもてなしホステル宮島 on 5 Nov 2023
この度はおもてなしホステル宮島をご利用いただきありがとうございます。お褒めのお言葉をいただきまして大変嬉しく思います。是非また機会があれば遊びにいらしてください！スタッフ一同お待ちしてます。

10/10 Excellent

トモミ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
屋上からの景色が良かったです。barの飲み物も充実していました。
Stayed 2 nights in Aug 2023

10/10 Excellent

みわ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

MIYATA

Stayed 2 nights in May 2023

10/10 Excellent

MASAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

yosuke

Travelled with group
Liked: Staff & service, property conditions & facilities
惜しい
ドミ泊まりましたが、部屋が臭かったのが残念ですが、概ね清潔でした。、
Stayed 1 night in Dec 2021

4/10 Poor

misaki

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from おもてなしホステル宮島 on 8 Dec 2021
この度はご利用ありがとうございました。 ご満足いただけるように今後も改善に努めて参りますので宜しくお願い致します。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
À 6min en tram du ferry pr Miyajima
Chambre tradi japonaise. Vue sur la mer superbe. Attention il faut aimer dormir sur des futons (assez fins) Douches et toilettes communes certes mais tres propres et jolis ! Acceuil au top. A dispo ping pong flechettes et j'en passe ! Meme une petite épicerie
Stayed 2 nights in Mar 2020
Response from omotenashi hostel team on 28 Mar 2020
Thank you for staying Omotenashi hostel! We also thank for giving us a comment to us ! We are so glad that you enjoyed staying here in HIroshima. If you have chance to Hiroshima again, please visit us ! We are looking forward to seeing you next time ! best regards Omotenashi hostel team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
思ったよりは、きれいで落ち着いた施設で、よかったです。宿泊費が安いのが、嬉しいです。職員の方も、丁寧に対応してくださり、出かける時に声をかけてくださるなど、ありがたかったです。
Stayed 1 night in Aug 2019
Response from おもてなしホステル宮島 on 2 Sept 2019
この度はおもてなしホステル宮島をご利用いただき誠にありがとうございます。 またスタッフへのお言葉ありがとうございます！ 広島にお越しの際にはまた是非遊びにいらしてくださいませ。 お待ちしております！

8/10 Good

Kazuko

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from おもてなしホステル宮島 on 15 Jul 2019
レビューありがとうございました。 またのご来店をお待ちしております！

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
スタッフのひとが、きもちのよい挨拶や対応をしてくださり、気持ちよく過ごせました。
Stayed 1 night in Jun 2019
Response from おもてなしホステル宮島 on 12 Jun 2019
先日はおもてなしホステル宮島にご宿泊いただき、誠にありがとうございました。 またお褒めのお言葉感謝申し上げます。 スタッフ一同、今後ともお客様が当施設でゆっくりとおくつろぎいただけるよう、一層精進をして参りたいと思っております。 ぜひまた足をお運びくださいませ。次回のご来店を心よりお待ちししております。

10/10 Excellent

Rie, 静岡

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食無料なのに、とても充実していて、おにぎりがあるのが嬉しかったです。 お部屋もとても綺麗で、スタッフの方なら対応も親切でとても良かったです！ 友達にも、早速ススメました！
Stayed 1 night in May 2019
Response from おもてなしホステル宮島 on 1 Jul 2019
おもてなしホステル宮島の和原と申します。 口コミを拝見し、ご連絡いたします。 当店朝食のサービスを行っていない素泊まり施設でございます。おにぎりのご提供をしておりませんので、もしかして他店とお間違いではないでしょうか？

10/10 Excellent

Matsumoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from omotenashi hostel team on 13 Jun 2019
この度はおもてなしホステル宮島をご利用いただき誠にありがとうございます。またお近くまでお越しの際は、ぜひ遊びにいらして下さい。スタッフ一同、心よりお待ち致しております。

6/10 Okay

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities
Det var rart med, venligt og i mødekommende personale. Udsigten til vandet var fin, det var lidt lydt om natten hvor vi kunne høre tåget passere forbi.
Stayed 1 night in Mar 2019
Response from omotenashi hostel team on 1 Apr 2019
Thank you for staying Omotenashi hostel and your message about us. We are sorry that the sound of the train was too loud and troubled it. May your trip be a wonderful one. best regards Omotenashi hostel team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大人数で宿泊するにはコスト的にはベストチョイス
7人で宿泊しましたが、清潔感もあり、不便ありませんでした。大人数で宿泊するにはコスト的にはベストチョイスかと思います。
Stayed 1 night in Mar 2019
Response from おもてなしスタッフ on 20 Mar 2019
この度はおもてなしホステル宮島をご利用いただきまして誠にありがとうございます。 清潔感等、ご満足いただけたようで大変嬉しく思います。 またお近くまでお越しの際は、ぜひ遊びにいらして下さい。スタッフ一同、心よりお待ち致しております。

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente calidad y precio
Excelente ubicación, muy buen servicio e instalaciones cómodas, también es conveniente para familias.
Stayed 1 night in Oct 2018
Response from omotenashi hostel team on 28 Nov 2018
Thank you for staying Omotenashi hostel ! We are so glad to hear that you enjoyed staying here in Hiroshima ! We are looking forward to seeing you again in the future ! best regards Omotenashi hostel team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Omotenashi hostel team on 12 Sept 2018
Thank you for your review !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Omotenashi hostel team on 12 Sept 2018
Thank you for your review !

8/10 Good

まんも, 北陸

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
できれば、男女混合の階は要らないと思います。または、混合が必要なら、トイレやシャワールームが別々にあるとよりよかったです。いちいち階段を降りて専用階にいくのが面倒でした、
Stayed 1 night in Jun 2018
Response from おもてなしホステル宮島 on 5 Jul 2018
この度はおもてなしホステル宮島をご利用いただき誠にありがとうございます。 専用フロアが階層によって違うためご不便をお掛けした点は申し訳ございません。 今後も改善を重ねてより快適なホステルを目指してスタッフ一同励みますので宜しくお願いします。 また機会がございましたら是非遊びにいらしてくださいませ。 お待ちしております！

8/10 Good

maeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素泊まりにはもってこいのホステルです！
家族が同じ部屋に泊まれたことが一番良かったです。トイレとシャワーが共有でしたが、特に問題なかったです。あと、料金の安いところが良かったです。
Stayed 1 night in May 2018
Response from おもてなしスタッフ on 1 Jun 2018
この度はおもてなしホステル宮島をご利用いただきまして誠にありがとうございます！ ご滞在中はご満足いただけたようで、スタッフ一同大変嬉しく思います。 今後も綺麗で快適、低価格、お客様に喜んでいただける宿を目指して努めて参りますので宜しくお願い致します。 またお近くまでお越しの際は、ぜひ遊びにいらして下さい！スタッフ一同、心よりお待ち致しております！

10/10 Excellent

shinsuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパだけじゃない
受付の方の対応が気が利いていた。私が事前に電話した際に近場の飲み屋について尋ねていたからだろう、到着時に名前を告げるとすぐに近くの居酒屋の営業状況を電話で確認してくれた。 館内も全体に清潔で、シャワールームからダストボックスに至るまでかなりまめに清掃してしてるように思った。 共有部分や部屋も広めで快適に過ごせたし、例えば漫画ひとつにしても、ただ置いてあるのでなく話題の原作本などそのチョイスにさえ気を配っているように感じた。 ゲストハウスとしてのコスパの良さはもちろん、それ以上の意識の高のいサービスに満足出来ました。
Response from おもてなしホステル宮島　スタッフ一同 on 15 Apr 2018
この度は当施設にご宿泊いただき誠にありがとうございます。お褒めのお言葉をいただき、スタッフ一同大変嬉しく思います。今後も皆様が快適に過ごせるよう努めて参りますので、またのお越しを心よりお待ちしております。

10/10 Excellent

Honey, 関西

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で安価！
家族で利用しました。 中学生と小学生の娘たちも、旅館やホテルとは違うスタイルに楽しんでいました。 スタッフの方々もたいへん感じがよかったです。 チェックイン前でしたが、車も停めさせてくださり荷物も預かってくださいました。 室内の芳香剤が苦手な香りでまたちょっとキツかったのが減点理由くらいでしょうか？他は問題なく快適に過ごせました。
Stayed 1 night in Feb 2018
Response from おもてなしホステル宮島 on 3 Mar 2018
この度はおもてなしホステル宮島にご滞在いただき誠にありがとうございます！ またお褒めのお言葉やご利用の感想もコメントいただけて大変嬉しく思います！ 今後も改善を重ねてより快適で楽しい宿にしていけるよう努めて参りますので応援宜しくお願い致します！

8/10 Good

きーちゃん, 大阪府

Liked: Cleanliness, staff & service, room comfort
素敵なホテル
施設が充実したホテル。 1泊でしたが、すごく楽しめました。部屋も綺麗でした。 ただ、4階でエレベーターがないのが難点です。 値段も安いし、接客も良かったのでまた機会があれば泊まりたいです。
Stayed 1 night in Feb 2018
Response from おもてなしホステル宮島 on 5 Mar 2018
この度はおもてなしホステル宮島をご利用いただき誠にありがとうございます！ 当館のご滞在をお楽しみいただけたようで大変嬉しく感じております。 またいつでもいらしてくださいませ。 スタッフ一同お待ちしております！

10/10 Excellent

佐々木, 埼玉

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
これぞおもてなしニューホステル
キレイ、快適、親切、丁寧。こんなホステルが世界中にあればいいのにな、そんなふうにおもいます。私はこの会社を応援したい。
Stayed 1 night in Nov 2017
Response from おもてなしホステル on 4 Dec 2017
この度はおもてなしホステルをご利用頂き誠にありがとうございます。 また余りあるお褒めのお言葉も頂けて大変嬉しく感じております。 今後も名前負けしないようにおもてなしの心で皆様を迎えさせていただきたいと思います。 ありがとうございます！

8/10 Good

takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段以上の価値はあるとおもいます。 宮島にも近いですしシャワーも設備もきれいでよかったです。 駐車場がいっぱいで少し遠くにしかないのが残念でした。
Stayed 1 night in Nov 2017
Response from omotenashi hostel team on 2 Dec 2017
この度はおもてなしホステルをご利用頂き誠にありがとうございます。 またお褒めのコメントも頂けて大変嬉しく思います。 駐車場に関してはご不便をお掛けして申し訳ございません。 またいつでも遊びにいらしてくださいませ。 スタッフ一同お待ちしております！

8/10 Good

Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017