Search Residences in Highley

"Warm welcome and great service from the Reception staff and the hotel bar. Large clean room with all the amenities including the bathroom."

"Reception could be better. Bar staff great, facilities good. Wasn’t sure why one of the staff in the gym were hiding in a box scaring people "

"Room was newly refurbed, and done quite nicely. Lots of sockets around, but decided lack of storage. Just one tiny rail with 4 hangars on it, in a double room booked for 3 nights!!! No shelving, and just one drawer in the desk. I had to keep my clothes piled on top of my suitcase, jackets hanging off the back of the chair as there were no hooks either. I asked reception for extra hangars and was told I couldnt have any!!! I was disgusted - never been refused extra hangars in all my extensive travels. There's large new TV, and the bed was comfortable. However the shower is one of those awful static ones - I have long hair and dont want to get it wet every time I have a shower! No breakfast included and parking was an extra £5 per night. But it was the hangar situation that really got me - I mean, surely they could have a supply of some cheap metal hangars to loan out to people. Also no hairdryer in the room, although you can borrow one from reception. I wont be stopping here again though."

"This was my second time staying in the hotel and i was disappointed unfortunately... My room had a weird smell when i arrived regardless of the windows being opened. The bathroom had seen better days, it was worn down and when i ran a bath for myself, I had to empty it and clean it myself as there were pubes(not mine) and other dirt floating in it... My duvet cover was dirty, it had some dried out fluid on the bottom side. The breakfast was poorly topped at 8:30 in the morning(still 1.5 hours befor the end of it 11:00) no fried eggs lots of stuff missing and not been topped up."

"The breakfast was good. The staff were very polite and helpful and friendly. "

"Thoroughly relaxing and enjoyable stay. Clean comfortable accommodation. Extremely welcoming and amenable staff. Central location with ease of access to places we were due to visit. Will definitely stay again. Best wishes for ongoing success with the business. "

"Comfortable stay, friendly staff, convenient location with lots of shops and food places near by. "

"Clean room, bar/food expensive with food quality very mixed with some meals really disappointing/bland "

"Yes"