Title: Gainsborough House Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gainsborough House Hotel A countryside escape near West Midland Safari Park where travelers can savor local flavors while enjoying garden views and modern conveniences ## Photo gallery for Gainsborough House Hotel ![Banquet hall - Gainsborough House Hotel (Kidderminster)](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/2d2ec794.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Gainsborough House Hotel (Kidderminster)](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/0d3994da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Gainsborough House Hotel (Kidderminster)](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/1adc31da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Gainsborough House Hotel (Kidderminster)](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/693db89b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Gainsborough House Hotel (Kidderminster)](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/2a7d27c3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gainsborough House Hotel offers a peaceful retreat near West Midland Safari Park. Relax in the garden or dine at the on-site restaurant serving local cuisine all day. Enjoy practical amenities like in-room WiFi and a business center for staying connected. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Business services - Bar £55 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1223311&PinnedHotelID=1223311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1223311&PinnedHotelID=1223311&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1223311&PinnedHotelID=1223311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1223311&PinnedHotelID=1223311&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1223311&PinnedHotelID=1223311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1223311&PinnedHotelID=1223311&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1223311&PinnedHotelID=1223311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1223311&PinnedHotelID=1223311&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Twin Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/7b97ee9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Air conditioning Flat-screen TV Deep-soaking bath Hairdryer Private bathroom Shower/bath combination Coffee/tea maker Desk - 133 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Twin Room ![Twin Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/9ac658ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Air conditioning Flat-screen TV Deep-soaking bath Hairdryer Private bathroom Shower/bath combination Coffee/tea maker Desk - 166 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Room ![Family Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/cf1a0124.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Flat-screen TV Deep-soaking bath Hairdryer Private bathroom Shower/bath combination Coffee/tea maker Desk - 169 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Suite ![Suite | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/ea8e4053.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate sitting area Air conditioning Flat-screen TV Separate bedroom Deep-soaking bath Hairdryer Private bathroom Shower/bath combination - 169 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Double Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/7b97ee9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Deep-soaking bath Hairdryer Private bathroom Shower/bath combination Coffee/tea maker Desk - 133 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Triple Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223311/7b97ee9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Flat-screen TV Deep-soaking bath Hairdryer Private bathroom Shower/bath combination Coffee/tea maker Desk - 169 sq ft - Sleeps 3 - 3 Single Beds ### Suite ### Highlights Air conditioning Flat-screen TV Separate bedroom Deep-soaking bath Hairdryer Private bathroom Shower/bath combination Coffee/tea maker - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKidderminster-Hotels-Gainsborough-House-Hotel.h1223311.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKidderminster-Hotels-Gainsborough-House-Hotel.h1223311.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.38506%2C-2.26512&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9rYKvpipTJXk_OEsrYPhnW1c1Cs=) Bewdley Hill, Kidderminster, England, DY11 6BS #### What's nearby - Kidderminster Street Market \- 15 min walk \- 0.8 miles - Elgar Birthplace Museum \- 15 min walk \- 0.8 miles - West Midland Safari Park \- 2 min drive \- 1.1 miles - Aggborough Stadium \- 2 min drive \- 1.3 miles - Severn Valley Railway Kidderminster Station \- 3 min drive \- 1.7 miles #### Getting around - Kidderminster Station - 3 min drive - Birmingham Airport (BHX) - 56 min drive #### Restaurants - ‪Sainsbury's Café - ‬17 min walk - ‪McDonald's - ‬14 min walk - ‪Golden Wok - ‬12 min walk - ‪Slim Chickens - ‬3 min drive - ‪Weaver's at Park Lane - ‬15 min walk ## About this property ### Gainsborough House Hotel Hotel near West Midland Safari Park Take advantage of a free daily manager's reception, a garden and dry cleaning/laundry services at Gainsborough House Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre. Other perks include: - Free self-parking - Full breakfast (surcharge), express check-in and tour/ticket information - Free newspapers, a banquet hall and a TV in reception Room features All guest rooms at Gainsborough House Hotel have comforts, such as air conditioning, as well as Extra conveniences in all rooms include: - Bathrooms with deep-soaking baths and free toiletries - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Reception](https://images.trvl-media.com/lodging/121000000/120300000/120297200/120297154/215e782b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Castle Hotel Tamworth - Free Wi-Fi - Housekeeping 8.4 Very good 9 reviews £37 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=120297154&PinnedHotelID=120297154&HadPinnedHotel=true®ionId=-1&adults=2) ![Private kitchen](https://images.trvl-media.com/lodging/124000000/123120000/123113300/123113234/9b411709.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WoodHouse Lodge Room 2 Stoke-on-Trent - 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5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4713&PinnedHotelID=4713&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/63800/63752/7ce9a3b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southcrest Manor Hotel, BW Signature Collection Redditch - Hot tub - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 861 reviews £54 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=63752&PinnedHotelID=63752&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Full breakfast available for a fee 7 AM to 9:00 AM on weekdays and 8 AM to 10 AM on weekends; GBP 10 for adults and GBP 10 for children - A bar/lounge - Free daily manager's reception ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 1 building - 3 floors - Banquet hall - Designated smoking areas - Georgian architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Express check-in available Minimum check-in age - 19 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are available for GBP 10.0 per stay ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 10 for adults and from GBP 10 for children - Crib (infant bed) fee: GBP 10.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Gainsborough Hotel Gainsborough House Gainsborough House Hotel Gainsborough House Hotel Kidderminster Gainsborough House Kidderminster Gainsborough Hotel Kidderminster Gainsborough House Kidrminste Gainsborough House Hotel Hotel Gainsborough House Hotel Kidderminster Gainsborough House Hotel Hotel Kidderminster ## Frequently asked questions ### Is Gainsborough House Hotel pet-friendly? ### How much does it cost to stay at Gainsborough House Hotel? ### How much is parking at Gainsborough House Hotel? ### What time is check-in at Gainsborough House Hotel? ### What time is check-out at Gainsborough House Hotel? ### Where is Gainsborough House Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gainsborough House Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 6.8 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 75 8 - Good 94 6 - Okay 43 4 - Poor 18 2 - Terrible 4 ## Reviews ### 4/10 Poor #### Alex 15 Dec 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities WiFi wasn’t working for entire stay. Staff member told me it had been down and would be fixed in 2 hours but wasn’t. Room was freezing, heating didn’t work. Staff brought me an electric heater but this struggled to warm the room. Sheets were coarse and uncomfortable. Room was extremely noisy. Made 2 noise complaints about a neighbouring room. Staff came and spoke to them but noise did not stop. Walls were paper thin. Got very poor sleep, and did not feel I got value for my money. Staff were very pleasant though so they are a credit to the hotel. ##### Alex Stayed 1 night in Dec 2025 ### 4/10 Poor #### Richard 11 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities I strongly do not recommend staying at this hotel. It is nothing like the photos suggest, and the reality is a far cry from what’s promised. The photos on the website are outdated and show the hotel as it was before it was closed and later repurposed by the UK Home Office to house asylum seekers. It appears the property was recently bought, but no renovations have been made. The entire hotel feels worn down, dated, and in desperate need of major refurbishment. The rooms and common areas are a far cry from the sleek, modern aesthetic promised in the images. There’s no sign of a bar or restaurant, despite both being advertised. Instead, you're left with a tired, almost abandoned feel, which makes it hard to believe any real investment has been made in maintaining the place. Breakfast was another disappointment. It was extremely basic—just hard-boiled eggs and baked beans served hot, along with a small selection of cereals and pastries. Certainly not the fresh, varied spread one would expect at a hotel of any standard. Overall, the experience left a lot to be desired. In short, I’d advise looking elsewhere for your stay. It’s clear this hotel has not kept up with its promises or its facilities, and it’s unlikely you’ll find the comfort or quality you’re hoping for here. ##### Richard Stayed 1 night in Nov 2025 ### 4/10 Poor #### John 16 Feb 2022 Liked: Cleanliness, staff & service Disliked: Room comfort #### Not a very good night's sleep The reception staff was welcoming when we arrived . The main problem I had was the Aircon when in use was very noisy and when turned off kept making a water like noise the whole night until roughly 0730am. Also when the Aircon was off the room was very cold and the duvet was extremely thin ! ##### John Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Stuart 21 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to stay Our stay was everything we wanted it to be, i e Clean room staff helpful and friendly ##### Stuart Stayed 3 nights in Jan 2022 ### 4/10 Poor #### Wim 30 Nov 2021 Disliked: Property conditions & facilities, room comfort #### Hotel you should not visit The hotel did not offer breakfast although it advertises nice big breakfast, rooms were not cleaned and arico was making it impossible to sleep. Not a hotel I will ever visit again.... ##### Wim Stayed 2 nights in Nov 2021 ### 8/10 Good #### Shah 28 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The was standard size very nice and clean staff were also very good some reason restaurants were close not evening meals people can have,there is plenty of parking space people can park who staying in the hotel for free. ##### Shah Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Heather 21 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect We stayed at this hotel because we were going to the safari the next day, and it’s so close and easy lovely hotel ##### Heather Stayed 1 night in Nov 2021 ### 4/10 Poor #### Lynda 15 Nov 2021 Liked: Staff & service Disliked: Property conditions & facilities #### Week-end break This was our wedding venue 33 years ago and we stayed this weekend to visit friends and family. The hotel looks tired and dreary and unfortunately no ambience. The rooms were clean but in need of some TLC. I used a Tesco voucher and I’m not sure I’d be happy with the £92 price tag if I was paying. No breakfast being served or evening meals as the hotel was too quiet to bring in chefs and waiting in staff. This we fully understood as we run our own pub and B and B, but it would have been good to know when booking from hotels.com. We were welcomed warmly and with just one person running the hotel a great job was done. We hope this venue can power through the difficult times and return to its former popularity and glory. We wish you all the best ##### Lynda Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Andrew 14 Nov 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Poor stay Restaurant closed as hotel so quiet, dated hotel in need of complete renovation. ##### Andrew Stayed 2 nights in Nov 2021 ### 4/10 Poor #### Tim 8 Nov 2021 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Saturday night stop Arrived in room to find it smelly and smelling of smoke. I opened the window to vent and left it open and all was fine. However I later discovered why the room smelt. When we returned later the room stank again this was because we were above the smoking shelter which everyone used until 2,30 in the morning. Do not book a room at the front of the hotel and take earplugs if you do. The manager in the morning was sympathetic but I had paid the day before so he was blowing smoke you know where. Convenience great but beware if they have a function on ##### Tim Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Verified traveller 16 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unhappy Staying 2 evenings you would think that they would clean the room and provide clean towels This was not the case. Also had to go up three flights of stairs as the keycard was not working 3 times on arrival. ##### Verified traveller Stayed 2 nights in Sep 2021 ### 6/10 Okay #### John 9 Oct 2021 Liked: Cleanliness, staff & service Disliked: Amenities The staff did what they could to help but numbers seemed to be thin - it looks as though the hotel has struggled with the recent downturn. The furniture and bathroom fittings were all all very good - but there was no restaurant and no atmosphere, and the staff did their best in the circumstances. ##### John Stayed 1 night in Oct 2021 ### 6/10 Okay #### Oliver 1 Oct 2021 Liked: Cleanliness, staff & service Disliked: Amenities Property clean and I slept well, Staff following Covid guidence for the most part. However... The internet is dreadful- can't watch youtube, Netflix etc because its so slow- and first thing in the morning (6am) there was no hot water for a shower. ##### Oliver Stayed 2 nights in Sep 2021 ### 8/10 Good #### Alan 24 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gainsborough Hotel Nice Hotel. There was no Restaurant or food at the Hotel during our stay but we were provided with a list of good places to eat both Breakfast and Evening meals. The ones we tried were very good ##### Alan Stayed 3 nights in Sep 2021 ### 8/10 Good #### Paul 30 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a nice weekend. The kitchen extraction was a little annoying and the windows in the restaurant annex needed a clean. Nice and friendly staff we would go back ![](https://a.travel-assets.com/ugc/hotel-reviews/7D365EB32067FA83594F8FAC6AB909E041D445141630319078064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/953F1CD143B14910F8649DFAD28930C77ED8F30E1630319076807.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24BFA830FE8CA6E2A52BA6EEF0DA3D8D217566131630319076466.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9549335E18F8F74195D97AEF54CA8B63E47717CD1630319076681.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 1 night in Aug 2021 ### 4/10 Poor #### Bruce 24 Aug 2021 Liked: Staff & service Room not really cleaned properly lack of control of noisemakers particularly children late at night Very poor breakfast ##### Bruce Stayed 2 nights in Aug 2021 ### 6/10 Okay #### Lynne 15 Aug 2021 Liked: Cleanliness, property conditions & facilities, room comfort Only one pillow each had to ask housekeeper for more. Breakfast priced too high for buffet style. ##### Lynne Stayed 1 night in Aug 2021 ### 8/10 Good #### Ian 9 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable hotel Mostly good, but restaurant for evening meal closed, no advance warning. ##### Ian Stayed 2 nights in Aug 2021 ### 6/10 Okay #### Verified traveller 1 Aug 2021 Liked: Cleanliness, staff & service The staff were pleasant and efficient, rooms were pretty basic and missing the little touches that have been found in other hotel stays elsewhere across the UK but for a one night stay didn't affect things too much. In the family room the sofa bed was quite creaky and you could feel the springs & bars through the thin topper. Moved to the bed half way though the night squeezing in with the rest of the family which was much better. The biggest shame was the attitude of some guests on our floor who at 1am loudly returned to their rooms speaking loudly without any concern for sleeping guests. Guests leaving early the next morning also couldn't respect the rest of those around them allowing the room doors to slam shut just before 7am. Not the hotels fault but a umfortunate all the same. ##### Verified traveller Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveller 19 Jul 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 0\* The worst hotel stay I've ever had. No food, or room service. Drink service only.. £3.50 each time. No help, service or anything. The hairdryer didnt work, the iron didnt work. Over all hygiene was dire, the room smelled damp. Beetles and spiders in the bathroom. No replenishment for the 5ml of shower gel between two when it was used on day one. Room cleaning consisted of removing the bin, didnt make the bed, or make any effort to make it look appealing. Key card for the door continually broken so standing in the hallway for 10 mins each time we tried to get into the room. The doors slammed all night long. No comfort what so ever, wouldn't recommend anybody to stay there, even the beetles gave up in the end ##### Verified traveller Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller 19 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities , ##### Verified traveller Stayed 1 night in Jun 2021 ### 8/10 Good #### Verified traveller 24 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unhappy holiday We were staying at Kidderminster for my sisiters Funeral.Not the best of weather,cold and wet.Heating could have been better.Water was only warm not warm enough for a shower.Hotel was nice but empty. ##### Verified traveller Stayed 2 nights in Dec 2020 ### 8/10 Good #### Verified traveller 23 Aug 2020 Liked: Cleanliness, staff & service Accommodating clean rooms and good efficient service ##### Verified traveller Stayed 1 night in Aug 2020 ### 8/10 Good #### Shoptilyoudrop, Glasgow 7 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay. The restaurant was not open so no food. The room was very comfortable but unfortunately some guests didn’t know when to go to bed. It was a bit noisy. The hotel could only apologise. ##### Shoptilyoudrop Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Susan 25 Apr 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Treat you like family We stayed here the night before the US restricted travel from Europe due to covid-19\. We had an additional night booked but decided to head back to the US right away. The hotel manager was so easy to work with and helpful. We were refunded the second night and I would definitely stay here again. ##### Susan Stayed 2 nights in Mar 2020 ## Expedia's Latest Trends ### Hotels > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information) ---