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Superior Hotel

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Overview of Superior Hotel

Superior Hotel

3 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Birmingham Road, Dudley, England

Explore the area

  • Popular LocationBroad Street13 min drive
  • Popular LocationArena Birmingham14 min drive
  • Popular LocationBullring Shopping Centre17 min drive
  • AirportBirmingham (BHX)43 min drive

Choose dates to view prices

About this area

Dudley

Superior Hotel is located in Dudley. Symphony Hall and Cadbury World are cultural highlights, and travellers looking to shop may want to visit Broad Street and Hagley Road. Looking to enjoy an event or a game? See what's going on at Arena Birmingham or Alexander Stadium.

What's nearby

  • Dudley Zoo and Castle - 8 min walk
  • Black Country Museum - 1 min drive
  • Broad Street - 13 min drive
  • Arena Birmingham - 14 min drive
  • Bullring Shopping Centre - 17 min drive

Restaurants

  • Castle View - 5 min walk
  • Hunger horse - 5 min walk
  • Hong Kong Express - 7 min walk
  • Costa - 8 min walk
  • Nando's - 8 min walk

Getting around

  • Tipton Dudley Port Station - 4 min drive
  • Birmingham Airport (BHX) - 43 min drive

About this property

Superior Hotel

3-star hotel with coffee shop/café and 24-hour front desk
A coffee shop/café, a snack bar/deli and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk. This hotel has 72 rooms. Weekly housekeeping is available.
Superior Hotel offers 72 forms of accommodation. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/cafe

Family friendly

  • Snack bar/deli

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • Meeting rooms - 9

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Dudley Quality Hotel
Quality Dudley
Quality Hotel Dudley
Quality Inn Dudley
The Quality Hotel Dudley United Kingdom
Superior Hotel Hotel
Quality Hotel Dudley
Superior Hotel Dudley
Superior Hotel Hotel Dudley

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 52 out of 374 reviews
5 - Excellent 14%
Rating 4 - Good. 110 out of 374 reviews
4 - Good 29%
Rating 3 - Okay. 98 out of 374 reviews
3 - Okay 26%
Rating 2 - Poor. 73 out of 374 reviews
2 - Poor 20%
Rating 1 - Terrible. 41 out of 374 reviews
1 - Terrible 11%

3.3/5

Cleanliness

3.4/5

Staff & service

2.9/5

Amenities

3.0/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service
People came back from a club or something and was playing loud music and banging the doors very loudly after 10, couldn’t fall asleep for a long time
Stayed 1 night in Aug 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor - no - service
We didn’t stay. Very poor service, or no service, walked in and there was no one at front desk, had to wait in poorly decorated reception area with worn out furniture, hot drinks machine was out of order, had to contact front desk to use hot drinks machine which you couldn’t because there was no one available, had to ring the hotel on my mobile from reception to get someone’s attention, then they couldn’t find reservation and was told “you can give me a reservation number but it won’t mean anything to me”. Was given a key to a room which was also poorly decorated and in need of some tlc. The hallways stank of weed. We decided not to stay.
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, carpets were discusting
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty, the sheets, water left in the shower etc
Stayed 1 night in Aug 2021