Hertford House

Property class: 3

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Consider a stay at Hertford House and take advantage of a nightclub, a free daily manager's reception and a terrace. Treat yourself to a massage or other spa services. The on-site British cuisine restaurant, House Restaurant, offers breakfast, brunch, lunch, dinner and happy hour. In addition to an art gallery on-site and a garden, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Premium bedding, memory-foam beds, minibar, desk

Standard Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, memory-foam beds, minibar, desk

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, memory-foam beds, minibar, desk

Superior Twin Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room (Single Occupancy)

Standard Single Room (Single Occupancy) | Premium bedding, memory-foam beds, minibar, desk

Standard Single Room (Single Occupancy)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
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About the area

Located in Hertford, Hertford House is in the city centre and near a boardwalk. The area's natural beauty can be seen at River Lee Country Park and Northaw Great Wood Country Park, while Artshed and The New Maynard Gallery are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Lamex Stadium or Clarence Park. Visit our Hertford travel guide
Map
Fore Street, 1, Hertford, England, SG14 1DA

What's nearby

  • A steam locomotive with the number 5972, displayed in a museum setting with brick walls and a high ceiling.
    Warner Bros. Studio Tour London
    42 min drive - 25.0 miles
  • An aerial view of a city with a large stadium, residential areas, and a river.
    Tottenham Hotspur Stadium
    51 min drive - 19.1 miles
  • Hartham Leisure Centre
    6 min walk - 0.4 miles
  • River Lea Navigation
    10 min walk - 0.6 miles
  • Knebworth House
    27 min drive - 11.7 miles

Getting around

  • Hertford East Station
    7 min walk
  • London (LTN-Luton)
    44 min drive

Restaurants

  • Old Cross Tavern
    3 min walk
  • The White Horse Hertford
    3 min walk
  • The Old Barge
    4 min walk
  • The Woolpack
    2 min walk
  • Caffè Nero
    2 min walk

About this property

Hertford House

  • Hotel in the city centre
  • At Hertford House, you can look forward to a nightclub, a free daily manager's reception and a terrace. Treat yourself to a massage or other spa services. The on-site British cuisine restaurant, House Restaurant, offers breakfast, brunch, lunch, dinner and happy hour. In addition to an art gallery on-site and a garden, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Full breakfast (surcharge), coffee/tea in reception and concierge services
    • A lift, free newspapers and tour/ticket information
    • A 24-hour front desk and luggage storage
  • Room features
  • All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and minibars.
  • More conveniences in all rooms include:
    • Highchairs, children's books and art supplies
    • Hypo-allergenic bedding and memory foam beds
    • Bathrooms with rainfall showers and baths
    • 32-inch flat-screen TVs with digital channels
    • Fridges, childcare services and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.50 to 25 for adults and GBP 14.50 to 24 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hoouse Bar
  • House Restaurant

Things to do

  • Art gallery
  • Nightclub

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's bar hosts live DJs until 2 AM on Friday and Saturday evenings, as well as public holidays. Guests should expect a high level of noise.
This property will place a credit card authorization of GBP 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.50 to 25.00 for adults and GBP 14.50 to 24.00 for children
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

How much is parking at Hertford House?

This property doesn't offer parking.

What time is check-in at Hertford House?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hertford House?

Checkout is at 11 AM.

Where is Hertford House located?

Located in the heart of Hertford, this hotel is 0.4 mi (0.7 km) from Hartham Leisure Centre and within 3 miles (5 km) of Chadwell Springs Golf Course and Scott's Grotto. Artshed and Tumbling Bay Lake are also within 3 miles (5 km). Hertford East Station is 7 minutes by foot and Hertford North Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hertford House Reviews

8.0

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 60 out of 171 reviews
Rating 8 - Good. 69 out of 171 reviews
Rating 6 - Okay. 27 out of 171 reviews
Rating 4 - Poor. 10 out of 171 reviews
Rating 2 - Terrible. 5 out of 171 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nice, issue is no parking, therefore, have a 200m walk to nearest car park
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the old style of the property. It was ideal for the celebration we were there for.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was very clean and staff polite,we thoroughly enjoyed our stay
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Really comfortable room and lovely staff at front desk. Breakfast the next day was amazing, only issue was the aircon in the room left the room to be rather hot. Overall would highly recommend for Hertford.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Hertford

A really nice,refurbished room. Friendly service and a lovely hotel.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were courteous and professional. Made you feel very welcome. Nothing was too much. I'm definitely coming back
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the lication and the room beubv clean anx providing tea and coffee. I didn't like that it is not easy to park and that the restaurant was too noisy and that the check out is at 11.00 (too early) and breakfast finishes at 10.00 (too early)
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Just too noise

Just way too noisy. The bar turned into a makeshift nightclub until beyond 2:00 am Everything else was just fine. But being able to sleep is quite high up my priorities
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The internet was on and off most of the time that on, as well as the Hot water. The room was vert hot and not air conditioning in the room. There was not a sheet between the comforter and the guest body, so that meant that it was no washed or change everyday. All the guest used the same comforter.... However, the room was clean and the personnel excellent.
Stayed 11 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very comfortable room, very well serviced daily. Food was excellent with friendly restaurant staff. The only bad point was that they have a late- night license on Saturday, the noise from which made it impossible to sleep before 2am.
Stayed 5 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay but all good - excellent breakfast as well
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Disliked: Room comfort

Noisy with hard beds and no double glazing.

Looked good on website. Superior double room overlooked Karaoke berr garden. When the music stopped around 11pm the low pitched noise from what i suspect is the brewery next door was overwhelming. Finally at nearly midnight i chaged rooms to a quieter one, but this still backed onto the noisy machinery, so hardly slept a wink all night especially as the mattresses were very hard and the windows in both room were wooden sash windows and not even double glazed.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a good location in Herftord, there was nothing positive about staying at this hotel. What they failed to notify us of: 1) no parking at hotel and not even free or discounted parking at the NCP parking 10 mins walk from the hotel, 2) lifts were out of action the entire time we were there and we arrived from overseas with two very heavy suitcases we had to drag up stairs and not even offered with any help, 3) no wifi all weekend which staff not to care about when we asked, 4) our room was right above the bar/club which shut at 2 am and a further hour of people spilling out to the street under our single glazed window - not much sleep was had! We might have forgiven these issues if the staff were friendly and helpful, however they were borderline rude and certainly not helpful. If it was half the price again, would have persevered. Poor poor poor
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Liked: Staff & service

Nice stay

We stayed for our anniversary as we had our reception there 3 years ago. Before we booked no one mentioned they were going through a refurbishment it was a working progress. The room we had, considering we told them it was a special occasion, was basic and worn but nice and clean. It is a lovely hotel so I’m hoping the refurbishment will help and maybe that they could think about the little touches.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Amenities
No hot water upon check in in the entire hotel. On speaking to the receptionist she said the water should come back on soon and they were having boiler issues. It wasn’t working after I came back from a meal with friends, so I had to wait until the morning to shower and finally there was hot water. The room itself (#206) was fairly disappointing: wallpaper was stuck back on the walls with sellotape and I nearly fell off the toilet as the seat was loose, plus no phone to speak to reception... Upon check-out I wasn’t asked how my room was otherwise I would have mentioned it to the daytime receptionist. No continuity of service being passed over from night and day staff.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Pleasant stay in Hertford or 50th reunion

Hotel ok but was on the first floor so very noisy as I top of bar. Nice staff and clean room. Would recommend at a cheaper price (for my room at least as was not expecting that much noise) and breakfast should be included which was nice.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

50th birthday bash

Clean and tidy with great service and food
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was in decent condition. Location great...if your after a party. Here on a 1 night business trip but the noise and smoke smell from the rabble outside was really off putting. Lady on front desk rather abrupt and not very welcoming
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly disappointed

Good room but was not expecting to be in a superior room above the bar open until 2am.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Liked: Staff & service
Location is great bed comfy and room nice. Had a few issues with no hot water in morning and found an upturned screw on bathroom floor which management didn’t acknowledge as an issue.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, comfortable bed, clean and all in all a good hotel UNTIL you realise it’s above a nightclub! 3am before the music stopped, people stopped shouting outside and finally fell asleep!
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value

Very good value. Lovely bright room. Huge bathroom - unfortunately there was no hot water in the morning. Fantastic location
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Booked to stay on a night out. Area very busy and noisy.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness
Great place and location for me breakfast was not included as advertised but would stay again 😄
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice people and very calm. Would stay again!
Stayed 1 night in May 2019