Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Glasgow

Great hotel, great staff, would highly recommend.

Posted 23-Oct-2016
Pros: The staff are all very friendly and do everything to make your stay great. The hotel was spotlessly clean, room was lovely with fresh towels every day, free mini-bar with water soft drinks and beer. The buffet was varied and has something for everyone, food was very fresh. Had a meal in the mexican restaurant and the Italian, Italian was my favourite with lovely stone baked pizza. The hotel looks beautiful and is well managed. The entertainment in the hotel was great fun and very well done - a special mention for the entertainment team who were all absolutely fabulous. It was the end of the season but they were still enthusiastic and fun and made time to be friendly and interact with guests - top marks. Its a beautiful hotel but I'm sure the thing that would bring people back is the staff and entertainment team as without this a beautiful hotel is nothing.
Cons: I can not fault much about my experience in the Laguna, only negative thing was the restaurant booking system which a lot of people have commented on, however I'm not sure how else they could organise this to make it better. The restaurants are small and can not accommodate everyone. But the main restaurant food is good and so we didn't feel deprived.
Location: There is not much adjacent to the hotel but as the hotel has so much going on to suit all ages it was not a problem. Car hire would let you see more.
5out of 5
by A verified traveller from breda

Fijn en aan alles was gedacht!

Posted 08-Oct-2016
Location: Niks nodig alles is bij de hand!
Top! Goede service, fijne faciliteiten! Vriendelijke mensen en nette kamers. Ook kindvriendelijk en heerlijk eten.
5out of 5
by A verified traveller

Posted 26-Sep-2016
Best all inclusive hotel I've been to. Food is very good, lots of variety. Staff are amazing, very helpful, always smiling and attentive. Good selection of pools, something for everyone.
5out of 5
by A verified traveller

An all inclusive hotel thats really 5 star

Posted 24-Sep-2016
Pros: It ticked every box for us it was very well managed the staff most friendly and the food excellent. Cleanliness was of a high standard.
Cons: I feel that a five star hotel of this calibre should offer good speed wifi in the rooms included in the overall cost not as an extra,many others do.
Location: Good location right by the beach with hotel loungers for use and watersports available right on the same beach. Easy access to the nearest local town.
I stayed at the Mitsis Laguna for 10 nights with my wife and 21 year old daughter our first impressions were very good and proved not to change during our stay but get better. This was our first ever all inclusive hotel and we had high expectations having read many reviews online about it.
5out of 5
by A verified traveller


Posted 23-Sep-2016
The best holiday experience ever! Cleanest hotel and friendliest staff who could not have done more for us. Certainly recommend it to anyone
4out of 5
by A verified traveller from London

Good overall experience

Posted 21-Sep-2016
Overall it's been a positive experience at this hotel - good for a short break to catch a bit of the meditation sun! Positives; - great staff and service - generous food options at a la Carte restaurants you can basically order what you want and however much of it - loved the decor, the grounds are beautiful and grand feel to the main building Negatives; - wasn't too impressed with the beach, it's rather compact. - 'free wifi' only available in lobby areas which means if you want wifi in room or by pool you had to pay extra. We paid €30 for 5 days. Must say the connection wasn't that great for us especially after 6pm. - you have to book for restaurant for day after every morning between 9am and 11am however as these bookings go very quickly there were always long ques in the morning at 9am. If you want to eat a la Carte - you got to be up early and in the que.
4out of 5
by A verified traveller from London

Posted 04-Sep-2016
Nice layout and location next to beach. Staff attentive.
4out of 5
by A verified traveller from uk

Nice hotel couple of minor issues

Posted 24-Aug-2016
Great hotel, staff are very friendly and facilities are great. Only issue for me was having to get up at 8.30 to book one of the speciality resturants. Surely a better way to do this!
5out of 5
by Neetha from Ealing

Sun, sea, R&R and so much food...

Posted 26-Jul-2016 on Hotels
The hotel was excellent and the staff were sincere, kind and friendly - always willing to accommodate. By the pool someone would come round with watermelon and take any drink orders. There was a pool bar, ice cream parlour and creperie by the main pool and the quality of the food was very good in the resort. The evening entertainment was fun and a good laugh or alternatively, you could sit near the bar listening to live music. I would highly recommend this hotel and would definitely go back.
4out of 5
by Nikos from Σητεια


Posted 19-Jul-2016 on Hotels
Το ξενοδοχείο πολύ καλό το προσωπικό άριστο ,παρά πολύ καθαρό,το φαγητό πολύ καλό.Η παραλία δεν είναι καλή και δεν υπάρχει δωρεάν Ίντερνετ στα δωμάτια.