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"Room: Decoration was good, but carpets looked very tired and require replacing immediately. The undersink cupboard door was off the hinge. We did not receive hot water on the shower. The water was lukewarm. Staff: The Check-in was smooth and the assistance helped me to pay the parking fee. Gym: we did not use it. Breakfast. This was NOT very pleasant. By the time we went at 9am, most things were gone and aad not stock. There were not enough items in the hot containers and we were not informed that they could make to order."

"We were refused service at the restaurant, when we told staff we were willing to wait they said no point you probably won’t get a table. Then we asked if we could eat in our room and they said no. Effectively giving us no food options we had to order pizza as we are unfamiliar with the area and there was nothing within walking distance."

"Clean friendly hotel "

"I had a really nice stay recently, and enjoyed the gym, swimming pool and spa facilities. Breakfast is good and gluten free options are available. I was to have dinner as well but restaurant staff didn't recognise my interest, so had food at s local Italian restaurant instead."

"The room was basic but clean and let our needs for one evening. "

"Lights didnt work when we arrived, then couldnt get room service or assistance vua their message system Toilet not clean "

"Good area clean room great gym."

"Good hotel for the money we paid. All the staff are very good, helpful and very friendly."

"We looked onto the motorway but the windows were well insulated so didn’t disturb our sleep "