Find Hotels with Pool in Hensol

"Room was clean, staff friendly and polite. Buffet breakfast was good with plenty of choice. Hotel is located near to the train station just a short walk and it’s in the centre of Cardiff. Would use again if visiting Cardiff again."

"Great service on check-in and dinner. Breakfast staff a little chaotic/ rude. Clean hotel, clean room, comfortable bed and great views. Temperature control was an issue. Noisy AC / heating that didn't warm up the room. Woke up early feeling cold."

"I was mildly disappointed with my stay at Vale Resort. The disappointment started when I messaged the hotel through hotels.com where I made the booking and no one responded for over 24hrs. Someone should be monitoring this email address. So after no one replied, I called up the hotel more than a day later, I could not get an answer and instead got an automated message asking me to leave details. By that afternoon, still no one had called me back. So I called again and did get an answer this time. The next day, I also got a call back.. but given the amount this place costs, I would expect much better communication standards and much less hassle for me. The advert for the hotel also currently states on hotels.com that 'free valet parking' is available. When I arrived and asked about this, the lady on the desk sort of smirked at me and said no such thing was available. I explained that I believed the listing on hotels.com detailed this service and she said she would check. But a few days later the advert still incorrectly lists this service(I took screen shots). I don't really care about valet parking, but I think the hotel should take a lot more seriously the fact that they have a misleading listing. The spa was ok.. though it was hard to get a go in the hot tubs due to a couple of groups just camped out there for a very long period. I was disappointed no robes were provided in the room, I have never experienced a spa in this country that does not provide robes."

"We had a lovely staycation. Kudos to the hotel manager who is very kind and accommodating to all the guests."

"Excellent. The parking was £16 extra for 24hrs."

"Very disappointed with the parking, we were charged an additional £20+ just to park our car, after already paying in full for the room. Furthermore, we had a room with a “double bed” which was as many hotels have, two single beds put together. This was not done well and we found a huge gap in the middle of both beds throughout the night, causing us to push the beds back together only for it to happen 2 hours later in the night. Disappointment based on the quality of the rooms and the hotel location which really makes you think this hotel is worthwhile."

"It was excellent "

"Great stay, central location. Lovely breakfast… friendly staff"

"Very noisy private function made it impossible to sleep - had to change rooms at midnight. Horrible experience - would never return. Was promised a refund and will be pursuing this. "