Find Family-Friendly Hotels in Helensvale, Gold Coast

"Great hotel, amazing pool and gym."

"This is our 2nd visit to this great hotel. Centrally located to everything, great friendly staff, comfortable beds and extremely affordable. We will be back again and again"

"It was Beautiful and Clean, with a very comfortable feel about the place. They do a great Martini at the bar, and it's really close to great food and bars. I really enjoyed my stay!"

"My husband and I stayed for one night while attending a wedding nearby and overall had a really lovely experience. The check-in and check-out process was easy and efficient, the staff were all wonderful, and we really enjoyed the coffee from the café, the room service, and the buffet breakfast. Our room was also neat, tidy, and well presented. The only downside to our stay was unfortunately the pillows. We stayed in a king room with four pillows on the bed and both of us woke up with sore necks. The pillows felt very full, but had absolutely no firmness or support at all. As soon as you put your head down, all the filling would push out around your head rather than supporting it. They were honestly so uncomfortable that we felt we would have slept better without a pillow. Aside from that, we really enjoyed our stay and would recommend."

"Shower very tepid water basin no hot water. Bathroom door squeaked and no body lotion in bathroom container otherwise clean and maintained"

"The room was ok. The buffet breakfast was ok. Not great, a bit unhygienic with jars of peanut butter and Nutella and communal knives in there."

"Rather a plain room. I like the location but could use some upgrade and a better amenity."

"The Sheraton was wonderful, I loved the layout, walking over water to get to various places, such as pool, beach or dinning. The gym for me was amazing, equipment modern and looked brand new. We had a small issue with our shower pressure 3 days in, this was attended to very promptly and we were given cards to another room in case we wanted to shower. The food was impressive, we shared a seafood tower. My husband says the best seafood tower he has eaten. We will be back next year."

"The staff were very accommodating and so relaxed; such a charming environment. The small downside was the small size of the shower and the absence of a freezer within the apartment. However, certainly excellent value for money, again, with wonderful and friendly personnel."