Helen's Bay Holidays from £157

The property is located in city centre close to shops, restaurants, bars and station. The hotel is very basic, we were given a room which had a wet room. It was very basic and required a renovation and the floor took ages to dry. There was plenty of hot water. Our room was not cleaned or towels changed the three nights we stayed there. However I did notice on last day there was a hook for door to make room up. I didn’t realise it was there. There are no tea/coffee facilities in room but you can make a tea/coffee at reception. The two members of reception staff were very helpful.

Great stay in Newcastle. Staff was very friendly and it’s a fantastic location. We were in N.I. mostly for golf, which Newcastle offers a great location if you have a rental. All of the courses we played were within a 90 minute drive. For the price there could have been more to offer from the hotel. Breakfast was mediocre. The room was awesome, however, I thought I “upgraded” from a King Sea View to a Suite with a Sea view. Ended up paying more for no sea view. Putting green is just thin turf. The spa and its facilities were great! But, you only have access to the spa facilities the day of your “treatment.” The bar on site is very nice with a solid selection of cocktails and beer. Another downside is the lack of food after 10 pm. It’s either a pizza or cold sandwiches for the 24 hour room service. Overall, felt like an awesome place, just lacking in some areas where you don’t feel like you’re getting what you’re paying for.

An amazing hotel. Offering what no other can. Quaint, luxurious, quiet, friendly with a vibe all of its own. Wonderful staff and exceptionally clean. A wonderful jewel in Belfast crown. Cannot rate it highly enough.