Title: PLAZA INN Heilbronn Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # PLAZA INN Heilbronn Family-friendly hotel connected to a shopping centre in Heilbronn with a sauna ![Comfort Triple Room | Room amenity](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/b45d3ba8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Triple Room | Room amenity](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/dea55e02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/604858f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/ea21e4e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Triple Room | Television](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/3589349b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant energy of Best Western Hotel Am Kastell, connected to a shopping center. Unwind on the sun-kissed terrace, sweat it out in the gym or sauna, and refuel at the restaurant or bar. Enjoy convenient bike rentals and tennis courts for outdoor fun. 7.8 Good ## Popular amenities - Gym - Bar - Breakfast available - Air conditioning - Parking available - Laundry £61 includes taxes & fees 5 Dec - 6 Dec ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=871451&PinnedHotelID=871451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=871451&PinnedHotelID=871451&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=871451&PinnedHotelID=871451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=871451&PinnedHotelID=871451&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=871451&PinnedHotelID=871451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=871451&PinnedHotelID=871451&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=871451&PinnedHotelID=871451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=871451&PinnedHotelID=871451&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/f963936d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 172 sq ft - Sleeps 1 - 1 Queen Bed ![Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/67847514.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 172 sq ft - Sleeps 2 - 1 Queen Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/0dd626de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 237 sq ft - Sleeps 1 - 2 Single Beds ![Room amenity](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/39ddbe1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Air conditioning Heating Free rollaway/extra beds Mini-fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Private bathroom - 237 sq ft - Sleeps 2 - 2 Single Beds ![Comfort Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/b217b824.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 248 sq ft - Sleeps 3 - 3 Single Beds ![Room amenity](https://images.trvl-media.com/lodging/1000000/880000/871500/871451/5054dd21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 258 sq ft - Sleeps 4 - 4 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeilbronn-Hotels-PLAZA-INN-Heilbronn.h871451.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeilbronn-Hotels-PLAZA-INN-Heilbronn.h871451.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.14541%2C9.19915&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qAaHwVwwC192tbuKmVTHzbmBItA=) Kastellstrasse 64, 64, Heilbronn, BW, 74080 #### What's nearby - experimenta - Das Science Center - 20 min walk - 1.1 miles - Knorr Arena - 3 min drive - 1.5 miles - Heilbronn Deutschhof - 3 min drive - 1.1 miles - Städtische Museen Heilbronn museums - 3 min drive - 1.1 miles - Theatre Heilbronn - 4 min drive - 1.5 miles #### Getting around - Heilbronn Böckingen Sonnenbrunnen Station - 11 min walk - Heilbronn-Böckingen Vocational School Center Station - 19 min walk - Stuttgart (STR) - 70 min drive #### Restaurants - ‪La Taverna - ‬3 min drive - ‪Metropol - ‬19 min walk - ‪Alte Reederei - ‬19 min walk - ‪Hartmans - ‬4 min drive - ‪Mythos - ‬4 min drive ## About this property ### PLAZA INN Heilbronn Family-friendly hotel connected to a shopping centre Take advantage of a terrace, dry cleaning/laundry services and a bar at PLAZA INN Heilbronn. For some rest and relaxation, visit the sauna. In addition to a gym and babysitting, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Continental breakfast (surcharge), self-parking (surcharge) and express check-out - Babysitting (surcharge), multilingual staff and a vending machine - Luggage storage, bike parking and books Room features All 107 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and hairdryers - 42-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, LED light bulbs and mini fridges ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/96000000/95030000/95026300/95026292/a7ede589.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Heilbronn City Centre Heilbronn - Free WiFi - Breakfast available - Parking available - 24/7 front desk 9.0 Wonderful 48 reviews £50 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=95026292&PinnedHotelID=95026292&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 Queen Bed with Sofa bed | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100500000/100492000/100491954/1f5974e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Heilbronn by IHG Heilbronn - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.0 Wonderful 118 reviews £59 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=100491954&PinnedHotelID=100491954&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/60000000/59800000/59797800/59797780/w4000h2984x0y0-ae82619c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Heilbronn Heilbronn - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 132 reviews £51 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=59797780&PinnedHotelID=59797780&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/900000/898900/898870/e95832f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Heilbronn City Heilbronn - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 290 reviews £56 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=898870&PinnedHotelID=898870&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/30000000/29280000/29279300/29279209/c91c123d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HARBR. hotel Heilbronn Heilbronn - Pet-friendly - Free WiFi - Air conditioning - Gym 8.8 Excellent 278 reviews £61 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=29279209&PinnedHotelID=29279209&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/43000000/42070000/42062500/42062415/850daab5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heilbronner Hotel am schönen Theater Heilbronn - Pet-friendly - Free WiFi - Breakfast available - Parking available 7.8 Good 154 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=42062415&PinnedHotelID=42062415&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/30000000/29860000/29859400/29859393/01bbc6be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Welcome Hotel Neckarsulm Neckarsulm - Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 181 reviews £85 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=29859393&PinnedHotelID=29859393&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/525100/525054/c4a1cb06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vienna House Easy by Wyndham Neckarsulm Neckarsulm - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 175 reviews £74 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=525054&PinnedHotelID=525054&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/28000000/27230000/27224500/27224463/505c0e19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Insel - Hotel Heilbronn Heilbronn - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 190 reviews £133 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=27224463&PinnedHotelID=27224463&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/35000000/34840000/34836500/34836425/d1c121b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkhotel Heilbronn Heilbronn - Spa - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 254 reviews £85 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=34836425&PinnedHotelID=34836425&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Secured parking on site (EUR 10 per night) ### Food and drink - Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 7.50 for children aged 6-11 - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Books - Gym - Sauna ### Family friendly - Babysitting (surcharge) - Laundry facilities - Mini-fridge - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 steps to reach entrance - Handrails in stairways (74 centimetre high) - Lift (90 centimetre wide door) - Magnifying mirror - Smooth flooring in public areas - Well-lit path to entrance ### More - 3 floors - At least 80% lighting from LEDs - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Mini-fridge - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk - Desk chair - Heating - Laptop workspace - LED lighting - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 6:30 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for EUR 35.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: approximately EUR 15 for adults and EUR 7.5 for children aged 6 to 11 - Secured self-parking fee: EUR 10.00 per night - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: EUR 35.0 per night - Facilities fee: EUR 8.00 per person, per day and includes use of: sauna The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars. ### Property is also known as PLAZA INN Heilbronn Hotel PLAZA INN Heilbronn Heilbronn Best Western Hotel Am Kastell PLAZA INN Heilbronn Hotel Heilbronn ## Frequently asked questions ### Is PLAZA INN Heilbronn pet-friendly? > Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at PLAZA INN Heilbronn? > As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at PLAZA INN Heilbronn on 5 Dec 2025 start from £61.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Heilbronn-Hotels-PLAZA-INN-Heilbronn.h871451.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at PLAZA INN Heilbronn? > Self-parking is available for EUR 10.00 per night. ### What time is check-in at PLAZA INN Heilbronn? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at PLAZA INN Heilbronn? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is PLAZA INN Heilbronn located? > This family-friendly Heilbronn hotel is located near the airport, within 1 mi (2 km) of Casino Chuck A Luck and Knorr Arena. Experimenta - Das Science Center and BuGa beach are also within 2 miles (3 km). Heilbronn-Böckingen Vocational School Center Station is 19 minutes by foot and Heilbronn Neckar-Turm/K.-S.-Pl S-Bahn is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## PLAZA INN Heilbronn Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 69 8 - Good 105 6 - Okay 46 4 - Poor 16 2 - Terrible 6 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### nicholas 19 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best breakfast in Europe ##### nicholas Stayed 1 night in Jun 2024 ### 10/10 Excellent #### bogdan 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort best western = best hotel ##### bogdan Stayed 3 nights in Jun 2023 ### 8/10 Good #### martin 12 Apr 2024 Liked: Cleanliness, property conditions & facilities, room comfort Nice stay ,but surprised that only meal in restaurant was pizza. ##### martin Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Jos 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect ##### Jos Stayed 1 night in Jul 2025 ### 8/10 Good #### Christophe 9 Jul 2022 Liked: Staff & service, property conditions & facilities, room comfort #### Hotel good, in the main building especially WIfi OK in the main building, inefficent in part of the annex, otherwise good hotel, nice staff, parking OK and breakfast very good ##### Christophe Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### AYATO 27 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities stuff is very kind. room is very beautiful! ##### AYATO Stayed 1 night in Dec 2023 ### 4/10 Poor #### Pere 30 Sept 2025 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service, amenities Cuando entramos por primera vez la habitación pese a estar arreglada estaba sucia, polvo en el baño y en la mesa. El jabón de manos estaba vacío y apenas habia un gel de baño, sin schampoo. Luego estuvimos 4 noches y pese a dejar el cartelito de porfavor limpiar cuarto, no lo limpiaban ni cambiaban las toallas, la única vez fue porque lo pedimos en recepción expresamente. ##### Pere Stayed 4 nights in Sep 2025 ### 4/10 Poor #### Andrea 1 Jul 2025 Liked: Cleanliness Klimaanlage defekt bei dem Wetter.Kein anderes Zimmer verfügbar. Die Klima war aber nicht erst seit diesem Tag defekt. Aufgrund der Uhrzeit und Terminen war auch keine Buchung eines anderen Hotels möglich. Kein Entgegenkommen des Hotels wegen dem Preis,weil über Expedia gebucht worden ist ##### Andrea Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sebastian 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sehr gepflegtes Hotel mit gutem Fitness-Raum und hervorragendem Frühstück. ##### Sebastian Stayed 1 night in Jun 2025 ### 4/10 Poor #### Natascha 18 May 2025 Liked: Room comfort #### Hotel mit kleinem Insektenproblem Der erste Eindruck des Hotels war wirklich gut. Die Zimmer sind klein, aber gemütlich eingerichtet. Das Bad wirkt neu und modern. Wir sind spät abends angereist und gleich müde ins Bett gefallen. Aber als wir morgens um 5 Uhr von "krabbeln" auf der Haut geweckt wurden, war es vorbei mit gemütlich. Das Bett und auch der Rest vom Zimmer war von Ameisen befallen. Wir haben sofort unsere Sachen zusammen gepackt und das Zimmer verlassen. An der Rezeption haben wir die Dame darauf hingewiesen, welche nur entgegnete: "Dann bis zum nächsten Mal, hoffentlich ohne Ameisen." Das ist für mich keine akzeptable Reaktion auf eine Kundenreklamation - dahingehend sollte man das Personal besser schulen. Deshalb leider keine Empfehlung. ![](https://a.travel-assets.com/ugc/hotel-reviews/ce2ed186-eb11-4d41-b395-3621c989981e-1747554617523.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2918e1b3-0199-472a-91da-bd88c3b88930-1747554613440.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48a778eb-b8fc-464f-aec8-4c93c9cc676d-1747554614067.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/33d8b99f-e1cc-41d0-9b83-657e0b18e5b3-1747554613916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natascha Stayed 1 night in May 2025 ### 8/10 Good #### Dirk 8 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities Lage im Gewerbegebiet a.m.S nicht die beste Wahl, um Heilbronn zu entdecken. ##### Dirk Stayed 1 night in Dec 2024 ### 8/10 Good #### Dieter 4 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Das Hotel hat alle meine Erwartungen erfüllt, laut Rechnung vom Hotel kosten 2 Übernachtungen 151,77 €, bezahlt aber habe ich bei Ihnen 178,55 € ? Warum ? ##### Dieter Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Adriana Mihaela 24 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### 3 Tage im Best Western am Kastell Heilbronn Alles war ok , nettes Personal. ##### Adriana Mihaela Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Thomas Hermann 17 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir hatten das Hotel für eine Veranstaltung am Abend gebucht und werden es bei der nächsten Veranstaltung auf jeden Fall wieder Buchen. Wir waren sehr zufrieden. ##### Thomas Hermann Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Dirk 18 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gutes Hotel Für eine Geschäftsreise mit 1-2 Nächten sehr zu empfehlen. ##### Dirk Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Ismail 7 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sauberkeit und ruhig ##### Ismail Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Emrah 19 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Gut ##### Emrah Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Serge 12 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Le service a été excellent par les deux personnes à la réception. ##### Serge Stayed 1 night in May 2024 ### 2/10 Terrible #### Verified traveller 29 Apr 2024 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Enttäuschendes Erlebnis in einem kalten Zimmer Als meine Frau und ich um Mitternacht unser Zimmer betraten, wurden wir von einem unangenehm kalten Hauch begrüßt, der durch das auf Kipp stehende Fenster drang. Angesichts unserer leichten Erkältung und der kurzen Schlafzeit von nur 3-4 Stunden auf unserer Durchreise war dies äußerst frustrierend. Trotz der Möglichkeit, die Temperatur auf der Klimaanlage auf bis zu 30 Grad einzustellen, konnten wir das Zimmer einfach nicht aufwärmen. Am nächsten Tag beschwerte ich mich telefonisch beim Personal, nur um zu erfahren, dass angeblich Heizkörper vorhanden seien, die jedoch hinter den langen, schweren Vorhängen versteckt waren. In den letzten Monaten habe ich in 6-7 verschiedenen, modernen Hotels übernachtet, und alle nutzen die Klimaanlage zur Heizung. Da nach 23 Uhr kein Personal mehr im Haus war, zögerte ich, jemanden anzufordern, um weitere Unannehmlichkeiten zu vermeiden. Es ist frustrierend, 70€ für ein kaltes Zimmer zu zahlen, besonders wenn keinerlei Entgegenkommen seitens des Hotels bei der Preisgestaltung gezeigt wird. Diese Erfahrung war enttäuschend und hinterlässt einen bitteren Beigeschmack. ##### Verified traveller Stayed 1 night in Apr 2024 ### 8/10 Good #### Gökhan 21 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles perfekt. Der Mitarbeiter Caner sollte hervorgehoben und gelobt werden. Super. Klasse ##### Gökhan Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Ulrich 16 Mar 2024 Liked: Cleanliness, staff & service Disliked: Room comfort #### Zur Not ok Betten sind leider durch und die riesen Kissen mit Kunststoffinhalt waren für uns beide nichts - das dritte Kissen war OK, aber eins für 2 Leute...? ##### Ulrich Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Michael 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Preis/Leistung OK. Gutes und reichhaltiges Frühstück ##### Michael Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Ronny 1 Mar 2024 Liked: Cleanliness, staff & service Alles wie immer Super ...... Reklamationen wurden sofort Beseitigt ... Frühstück ausreichend und gut ##### Ronny Stayed 6 nights in Feb 2024 ### 6/10 Okay #### Edgar 28 Dec 2023 Fernsehen ist nur beim Liegen in den Betten möglich. Das Zimmer wurde am 25.12. nicht gereinigt, da wir nicht das Schild "Bitte Zimmer reinigen" nicht an die Tür gehangen haben. ##### Edgar Stayed 3 nights in Dec 2023 ### 8/10 Good #### Dirk 20 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities Gutes Preis/Leistungsverhältnis und guter Zustand. 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