Exterior

Reviews of Days Inn by Wyndham Hattiesburg MS

2 out of 5
Days Inn by Wyndham Hattiesburg MS
111 Thornhill Dr, Hattiesburg, MS

Reviews

6.8
Rating 10 - Excellent. 185 out of 826 reviews" "
Rating 8 - Good. 246 out of 826 reviews" "
Rating 6 - Okay. 168 out of 826 reviews" "
Rating 4 - Poor. 109 out of 826 reviews" "
Rating 2 - Terrible. 118 out of 826 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Stayed 1 night in Apr 2024
Response from Neal on 15 May 2024
thank you for feedback

10/10 Excellent

Rebecca

The employee who checked me in was so friendly and pleasant! I’m very pleased with my room, also!
Stayed 1 night in Apr 2024
Response from Neal on 20 Apr 2024
THANK YOU AND VISIT AGAIN

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Neal on 20 Apr 2024
THANK YOU AND VISIT AGAIN

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from Neal on 16 Apr 2024
THANK YOU

4/10 Poor

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have an elevator to second floor. Baseboards falling off the wall. Stains on bed covering.
Stayed 1 night in Mar 2024
Response from Neal on 26 Mar 2024
sorry for the inconvenience

2/10 Terrible

Jamael

I didn't receive towel or trash was change all weekend
Stayed 3 nights in Mar 2024
Response from Neal on 26 Mar 2024
sorry for the inconvenience

2/10 Terrible

Nick

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no remote for the TV and when I got the universal remote from front desk the tv could not locate any digital nor analog channels on both the tvs in the room. Half the lights were burnt out or had bugs/debris in the bulbs. The tub had stains on them where I barely felt safe letting the kids take a shower. The sheets had a black foot print with stains on the other sheets. The overall smell was horrible just walking in the place since there is no central A/C present. there wasn’t even soap or shampoo to take a tub causing another trip to the local CVS. Horrible experience and this place doesn’t deserve one star and the health department should be closing this place down soon cause I couldn’t name one positive thing from this experience
Stayed 1 night in Mar 2024
Response from Neal on 24 Mar 2024
SORRY AND THANK YOU

8/10 Good

Mark, Chicago

pleasantly surprised
Stayed 2 nights in Mar 2024
Response from Neal on 18 Mar 2024
THANK YOU

4/10 Poor

Patricia

Travelled with group
Lots of renovation materials in various areas, breakfast most horrible- bad coffee, soured creamer, no milk for cereal, brown orange juice, few choices. The room was clean. Only three pillows with pillow cases, two others with no cases. Outside doors not always locked for our safety. Hallways smelled like cigar/cigarette smoke. Individuals loitering out back.
Stayed 2 nights in Feb 2024
Response from Neal on 18 Mar 2024
SORRY AND THANK YOU

4/10 Poor

Loye

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Well for the price it was terrible.The breakfast was not anything they didn’t make but one thing of coffee for people. When it was out no one come to make new. Do not forget you soap and shampoo cause if you do they do not have complementary. The room was clean but stair well and hallway needed lots of work. Bed was hard there was a spot in bedroom floor that felt like there was a hole covered up. Lesson learned 100 dollars now a days is like 39.99 in the 90s just go ahead and spend another 100 and get a better room
Response from Neal on 18 Mar 2024
SORRY AND THANK YOU

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Neal on 21 Feb 2024
so sorry we try to improve our property

2/10 Terrible

Hassan

Disliked: Cleanliness, property conditions & facilities
Sheets were dirty, told the staff so they put me in a new room. The new room had dirty sheets too, so I asked for my money back and went to a different hotel. Staff was nice though. Just not a good place to stay.
Response from Neal on 18 Feb 2024
Sorry

8/10 Good

YOLANDA

Travelled with family, Business traveller
Liked: Staff & service
Affordable prices, good location, comfortable bed, very nice staff.
Stayed 1 night in Feb 2024
Response from Neal on 13 Feb 2024
THANK YOU AND VISIT AGAIN

10/10 Excellent

Lasharia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The housekeeper was rude on Sunday morning February 11,2024
Stayed 2 nights in Feb 2024
Response from Neal on 13 Feb 2024
THANK YOU AND VISIT AGAIN

4/10 Poor

Jeffery

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelled terrible! The tables in the room had not been wiped. They had drink and sticky stuff all on them. Some of the lamps didn’t work. The air conditioner would only work on fan! Disappointed!
Stayed 1 night in Feb 2024
Response from Neal on 11 Feb 2024
sorry for the inconvenience

10/10 Excellent

Renzoraven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Neal on 12 Feb 2024
THANK YOU AND VISIT AGAIN

2/10 Terrible

David, Houston

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place becuase the room was advertised with the jacuzzi. Upon arrival they said that it was more expensive with the jacuzzi even with the price i paid showing the room with jacuzzi. Then there was old soap bar in the shower and the toilet was flooded to the top. Just dealt with it as it was late. Will never stay here again . Horrible experience.
Stayed 1 night in Feb 2024
Response from Neal on 11 Feb 2024
sorry for the inconvenience

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was short and simple. Room was cozy and clean.
Stayed 1 night in Feb 2024
Response from Neal on 8 Feb 2024
THANK YOU AND VISIT AGAIN

10/10 Excellent

Breonna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2024
Response from Neal on 8 Feb 2024
THANK YOU AND VISIT AGAIN

2/10 Terrible

wellington

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 3 rooms for my crew and they all had to sleep with their clothes on, due to the stains on the sheets
Stayed 1 night in Feb 2024
Response from Neal on 4 Feb 2024
sorry for your inconvenience

10/10 Excellent

Phillip

Stayed 6 nights in Jan 2024
Response from Neal on 4 Feb 2024
THANK YOU AND SEE YOU AGAIN

8/10 Good

Catricia

Stayed 2 nights in Jan 2024
Response from Neal on 31 Jan 2024
THANK YOU

10/10 Excellent

Amanda

Stayed 3 nights in Jan 2024
Response from Neal on 23 Jan 2024
THANK YOU

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Neal on 22 Jan 2024
THANK YOU

4/10 Poor

Vista

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not so great
My pillow case had a cigarette hole in it. The smoke detector cover was hanging from the base by cords.
Stayed 1 night in Jan 2024
Response from Neal on 17 Jan 2024
sorry for the inconvenience

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities
Rooms were not clean they had to move rooms several times because their rooms are full of roaches in every room they put me in was absolutely filthy
Stayed 2 nights in Jan 2024
Response from Neal on 12 Jan 2024
SO SORRY

4/10 Poor

Daisy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Neal on 12 Jan 2024
SORRY

10/10 Excellent

Steve

Stayed 2 nights in Jan 2024
Response from Neal on 10 Jan 2024
THANK YOU SO MUCH AND VISIT AGAIN

2/10 Terrible

Nathaniel

Disliked: Cleanliness, amenities, property conditions & facilities
The plumbing is horrible. Sinks were clogged and showers dripped all night. I changed rooms and still had the same issues
Stayed 2 nights in Jan 2024
Response from Neal on 10 Jan 2024
SORRY FOR YOUR inconvenience

6/10 Okay

Zindy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
At check in the receptionist was more asleep than awake. The reception smelled really bad, between cigarettes and a cleaner and bathroom. The room was no smoking so it was fine. It looked clean. The place looks old but the room was ok. It was a suit.
Stayed 1 night in Dec 2023
Response from Neal on 28 Dec 2023
THANK YOU FOR YOUR FEEDBACK

4/10 Poor

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
If it had been cleaner it would’ve been a better stay
Stayed 2 nights in Dec 2023
Response from Neal on 19 Dec 2023
SORRY WE ARE IMPROVE OURSELF. THANK YOU FOR YOUR FEEDBACK

2/10 Terrible

Malika

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds were not clean and soap from another person was left in the shower
Stayed 1 night in Dec 2023
Response from Neal on 12 Dec 2023
sorry for the inconvenience

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Neal on 11 Dec 2023
THANK YOU

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Neal on 19 Dec 2023
THANK YOU

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Shower was the best thing. Key card locked me out of my room twice. Had to get another one made and the next morning it locked me out. Curtins was abou to fall down and had water spots on the curtins from the AC. You could see there had been a leak in the roof
Stayed 2 nights in Nov 2023
Response from Neal on 1 Dec 2023
sorry for the inconvenience

6/10 Okay

Ceddric

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Neal on 19 Dec 2023
THANK YOU

2/10 Terrible

Justin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Neal on 1 Dec 2023
sorry for the inconvenience

4/10 Poor

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money
The room was hot…air wouldn’t work.
Stayed 1 night in Oct 2023
Response from Neal on 1 Dec 2023
sorry for the inconvenience

8/10 Good

Joshua

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We needed an overnight stay, this wasn’t the best place. Had a door that went to a storage closet in the extra bed area. A little weird. No breakfast options literally muffins and juice only, milk sitting out on counter was hot and no cereal.
Stayed 1 night in Sep 2023
Response from Neal on 4 Oct 2023
THANK YOU

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Neal on 4 Oct 2023
THANK YOU

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Neal on 30 Sept 2023
thank you

4/10 Poor

Kenneth

Disliked: Staff & service, property conditions & facilities
The bed was dirty as if nothing had been changed after the last person stayed. The shower had orange filth built up on the floor and walls inside the shower I had to go buy cleaning products to clean it before I could take a shower. Mildew on the baseboards and night stand. Just really wish I could get my refund.
Stayed 2 nights in Sep 2023
Response from Neal on 25 Sept 2023
SORRY FOR YOUR TROUBLE

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Back in the 70s
The woman that checked us in at the front desk was very friendly... the hotel decor is from the 1970s
Stayed 1 night in Sep 2023
Response from Neal on 22 Sept 2023
THANK YOU

4/10 Poor

Cedrick Marquis, Purvis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels
Stayed 2 nights in Sep 2023
Response from Neal on 22 Sept 2023
THANK YOU

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bad breakfast.
Was supposed to have continental breakfast. Got down to the breakfast area at7:30. Coffee was cold. They did have cold cereal, and honey buns.
Stayed 1 night in Sep 2023
Response from Neal on 22 Sept 2023
WE TRY TO IMPORVE OUR BREAKFAST

2/10 Terrible

Philip

Business traveller
Disliked: Staff & service
NO ROOM. HOTEL OVERBOOKED
WAS NOT ABLE TO STAY. THE ROOM WAS DOUBLE BOOKED. WE SLEPT IN THE CAR!
Stayed 2 nights in Sep 2023
Response from Neal on 22 Sept 2023
SORRY

8/10 Good

Emilio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but not like the pictures ☺️
Stayed 2 nights in Sep 2023
Response from Neal on 22 Sept 2023
THANK YOU

6/10 Okay

Teresa

Business traveller
Stayed 1 night in Sep 2023
Response from Neal on 22 Sept 2023
THANK YOU

2/10 Terrible

CHRISTOPHER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Neal on 22 Sept 2023
SORRY FOR YOUR TROUBLE

2/10 Terrible

Cowboy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Neal on 22 Sept 2023
SORRY FOR YOUR TROUBLE