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"Very nice room, very nice breakfast, comfortable environment."

"We were allowed to check in before 3.00pm as we arrived early. The room was clean but very dated and the furniture was old and shabby. The room carper was threadbare in places. Shower was OK once we got it work. The whole building looked tired and in need of alot if work. The staff were very friendly and helpful, especially at breakfast where they were polite, attentive and very efficient. The breakfast was very good with a range of hot and cold offerings. The parking in the hotel was ideal and its location to the centre of Harrogate is only 5 minutes walk. Generally we enjoyed the stay but will look to book other hotels next time we are in Harrogate."

"Took 20 minutes to check in, 15 minutes to check out - need better technology for sure. Breakfast was very disappointing - have breakfast over the road at Bettys opens at 9. Beware when you ask for bottled water - it’s not what you think - it’s from a tap water filter machine decanted into a washed up bottle- they don’t tell you that!"

"Lovely hotel, friendly staff, very convenient to the exhibition centre. Carpark directions and space shapes are certainly... creative. But plenty of space as long you don't follow the arrows that point to nowhere."

"Great location. In need of a quiet lounge. Rooms at the back a bit noisy in tge evening as they are above the lively Pickked Sprout and adjacent to other restaurants and bars."

"The old swan is central for the pump room,valley park and near to Betty's tearoom and the shops. Breakfast was excellent. Pity the lift was temporarily broken,had to use stairs."

"Lovely Stay, this time we got a room in the Annex & it was very quiet & a lovely, exceptionally clean room. Breakfast on this visit was a little disappointing. Replenishment was very slow, several people waiting fir long periods for food to come out. My breakfast was cold due to waiting eggs, bread came & was white only & frozen. Improvements & attention is needed here as clearly several guests were getting frustrated. Everything otherwise was 100% perfect. We’ll be back again"

"Owner very helpful and friendly. House excellent position for the town centre and parking very convenient."

"The only let down was the bed, it was so uncomfortable that I couldn't get any sleep. Everything else was fine"