Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Minas
Reviewed September 4, 2014Reviewed September 4, 2014
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
Great hotel but very warm, nice shower good location. A little pricey for what you get but would stay again. Was told would get an upgrade but never happened.
Great hotel but very warm, nice shower good location. A little pricey for what you get but would stay again. Was told would get an upgrade but never happened.
Our second stay at this hotel. Really good hotel/pub, easy walking distance to the Hammersmith Apollo which is one reason we booked here. The rooms are modern & done to a high standard. Comfortable bed, proper coffee maker, nice towels. Pleasant staff & the breakfast was excellent.
Our second stay at this hotel. Really good hotel/pub, easy walking distance to the Hammersmith Apollo which is one reason we booked here. The rooms are modern & done to a high standard. Comfortable bed, proper coffee maker, nice towels. Pleasant staff & the breakfast was excellent.
Michael
Reviewed November 19, 2018Reviewed November 19, 2018
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023
From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...
From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...
Had a lovely stay and was warmly greeted by reception. The room was cosy and I appreciated the extra pillow and blanket on the bed. The room and bathroom was also very clean and decorated to a good standard.
Would definitely stay here again!
Had a lovely stay and was warmly greeted by reception. The room was cosy and I appreciated the extra pillow and blanket on the bed. The room and bathroom was also very clean and decorated to a good standard.
Would definitely stay here again!
Catherine
Reviewed November 4, 2024Reviewed November 4, 2024
Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch.
Staff were really helpful and friendly and hotel was really great quality. A fantastic place.
Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch.
Staff were really helpful and friendly and hotel was really great quality. A fantastic place.
Will
Reviewed October 20, 2014Reviewed October 20, 2014