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Reviews of Hotel Occidental

2.5 out of 5
Hotel Occidental
Calle General Villagómez Zona Centro, Trinidad Villagomez #17, Guadalajara, JAL

Reviews

7.0

Good

Rating 10 - Excellent. 44 out of 150 reviews" "
Rating 8 - Good. 41 out of 150 reviews" "
Rating 6 - Okay. 28 out of 150 reviews" "
Rating 4 - Poor. 18 out of 150 reviews" "
Rating 2 - Terrible. 19 out of 150 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Alejandro, North Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very friendly
Stayed 2 nights in Feb 2024

6/10 Okay

Allan

Stayed 3 nights in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

4/10 Poor

ANA ROSA

Stayed 4 nights in Nov 2023

8/10 Good

Tim

Stayed 2 nights in Nov 2023

4/10 Poor

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately it’s not in a good area, the noise is unbearable and the rooms are completely outdated. The staff was nice and everything seemed clean. Keep in mind no air conditioning either
Stayed 3 nights in Sep 2023

8/10 Good

Antonio

Stayed 3 nights in Apr 2023

8/10 Good

Daniel alejandro

Stayed 1 night in Apr 2023

8/10 Good

David Alberto

Stayed 1 night in Feb 2023

6/10 Okay

Juan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only good thig is becouse is in the center of Guadalajara, but at night is a lot prostitución outsite the street and i feel unsafe to walk around the street. I just shower and check out.
Stayed 1 night in Feb 2023

6/10 Okay

Kelly

Disliked: Amenities

8/10 Good

Liliana

Stayed 9 nights in Dec 2022

2/10 Terrible

Connie

Disliked: Cleanliness

10/10 Excellent

Oscar Vidal

Stayed 1 night in Nov 2022

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Jesús Héctor

Stayed 3 nights in Sep 2022

8/10 Good

Aida Elizabeth

Stayed 1 night in Sep 2022

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Funcional
El hotel está en una muy buena ubicación, las instalaciones son bastante viejas pero sirven bien descansar
Stayed 7 nights in Sep 2022

8/10 Good

Edgar Antonio

Stayed 1 night in Jul 2022

6/10 Okay

Moises

Stayed 4 nights in Jul 2022

10/10 Excellent

jesus

Stayed 1 night in Jul 2022

4/10 Poor

Dolores

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Yes but NO!
Stayed 4 nights in Jul 2022

6/10 Okay

Lesdy

Travelled with family
Very noisy place
Stayed 6 nights in Jun 2022

2/10 Terrible

José Ramón

Stayed 1 night in Jun 2022

8/10 Good

Andres

Stayed 5 nights in May 2022

2/10 Terrible

Monica

Stayed 1 night in Apr 2022

6/10 Okay

Jose

Disliked: Staff & service, amenities, property conditions & facilities
The evening attendant was less than helpful, sure made sure to charge but did not even give me towels. Yes they have to give them to you as they don't put them in the rooms. The tv remote was broken. The water pressure in the shower went in & out. There was no shower curtain. It's basically a shower head, mirror, broken sink & toilet. The water had a sewer smell to it to top it off. A ripped chair on it's last legs was provided. Cockroaches inhabitted the room as well. Got bitten alive by bed bugs too! It's in a sketchy part near the downrown area. Be careful & aware as there's prostitutes around the corner & on the next block from there. It was actually worst than a Motel but I survived as I was only there 2 days. Spend a little more to get a decent place. I learned my lesson as the pictures/description are very deceiving. The only upside is that it is within walking distance from their downtown.
Stayed 3 nights in Apr 2022

4/10 Poor

Jesus Alejandro

Stayed 1 night in Apr 2022

10/10 Excellent

Elio omar

Stayed 1 night in Mar 2022

10/10 Excellent

salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great value since it is right in downtown. It is half a block from one of the major avenues and 5 minutes away from all downtown fun.
Stayed 2 nights in Feb 2022

10/10 Excellent

Juan

Stayed 2 nights in Feb 2022

2/10 Terrible

Andrew

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Very noisy neighborhood and neighbors. People coming in and out at various hours. The lady wouldn't give us quiet rooms when we asked for it.
Stayed 1 night in Feb 2022
Response from Hotel Occidenetal on 24 Feb 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Cesar

Stayed 1 night in Feb 2022
Response from Hotel Occidenetal on 24 Feb 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to downtown
Stayed 7 nights in Feb 2022
Response from Hotel Occidenetal on 24 Feb 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

4/10 Poor

José Alejandro

Stayed 4 nights in Feb 2022
Response from Hotel Occidenetal on 24 Feb 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

Jose

Stayed 2 nights in Jan 2022
Response from Hotel Occidenetal on 2 Feb 2022
Gracias por su valoración, nos sirve para mejorar. saludos

4/10 Poor

Josselyn

Stayed 1 night in Dec 2021
Response from Hotel Occidenetal on 2 Feb 2022
Gracias por su valoración, nos sirve para mejorar. saludos

10/10 Excellent

GIAFFAR

Stayed 1 night in Nov 2021
Response from hotel Occidnetal on 3 Dec 2021
Gracias por hospedarse con nosotros, esperamos que vuelva pronto.

4/10 Poor

José Napoleón

Stayed 2 nights in Oct 2021
Response from Hotel Occidenetal on 3 Dec 2021
Gracias por hospedarse con nosotros, esperamos que vuelva pronto.

10/10 Excellent

Marcos Leopoldo

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estancia, habitaciones limpias y seguras
Stayed 1 night in Apr 2021
Response from Hotel Occidental on 14 May 2021
gracias por su comentario, estamos encantados de poder atenderlos. saludos

8/10 Good

Dulce Gabriela

Stayed 1 night in Oct 2020

2/10 Terrible

Pablo

Disliked: Cleanliness, amenities, property conditions & facilities
Por estar cerca de la calzada hay mucho ruido, sobre todo en las noches, el lugar muy pésimo en limpieza, y en instalaciones desde mosaicos sueltos, puertas con marcos rotos, ventilador que suena muy feo, entre otras cosas más
Stayed 3 nights in Apr 2024

10/10 Excellent

estiven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos en la recepción muy amable todo en orden y siempre impecable
Stayed 2 nights in Apr 2024

2/10 Terrible

Antonio

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
La limpieza queda a deber mucho, hay plaga de chinches de cama y generan mucha molestia. El ruido en las noches es excesivo por parte del personal que no respeta las normas que ellos mismos establecen. Cuando sales del hotel debes dejar la llave y eso no genera confianza en dejar las pertenencias importantes dentro.
Stayed 2 nights in Apr 2024

6/10 Okay

Julio

Stayed 1 night in Apr 2024

4/10 Poor

Javier

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Desafortunadamente mala uvicacion
Stayed 1 night in Mar 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
un alugar fresco y cerca del centro
Stayed 3 nights in Mar 2024

2/10 Terrible

José

Disliked: Cleanliness, staff & service, property conditions & facilities
Las camas rechinan horrible, el agua huele mal.
Stayed 2 nights in Mar 2024