Ratings based on 450 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from San Diego

Staff was rude at check in and when I checked out

Posted 06-Dec-2017
Staff didn’t care about giving a good impression I checked in at front counter and clerk wasn’t courteous or nice - he charged me for parking after I told him Expedia offer free parking at this hotel. Told me a few times to show him proof and I wasn’t going to spend 5 min looking up the hotel side in Expedia - I stayed at another hotel in the same city few nights before that I booked with Expedia and had the best service Clerk of this hotel wasn’t saying anything good about Expedia and still change me for the parking. When I checked out the following afternoon no one offer to help with luggage and clerk never bother to ask me if I needed assistance I give this hotel Plaza Guadalajara the worst rating.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 21-Nov-2017
Pros: Clean great breakfast
Very nice and clean Hotel, staff very friendly at the front desk helped us out quick and easy. Liked the bartender Martin great guy friendly gave us advice of places to visit.
5 out of 5
Recommended
for Everyone
by A verified traveller from el paso tx

Nice hotel with nice pool view

Posted 25-Oct-2017
Good location in the business district has good restaurants, mall in a walking distance
5 out of 5
Recommended
for Everyone
by A verified traveller from south Carolina

Great service,great hotel to stay

Posted 09-Oct-2017 on CheapTickets
Excellent condition,service,hotel everything was great,ok m definitely going to recommend this hotel.
4 out of 5
by Ricardo

Posted 05-Sep-2017 on Hotels
Great service and clean rooms, but noisy.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Guadalajara

Posted 01-Sep-2017
Hotel Valet was super friendly. Bell Boy were quick to get luggage down. Front desk were super nice. The Bartender that closed was amazing funny and served great drinks. Hotel food was ok.Hotel was clean and pool was on top of the roof that was a nice change. Overall good experience
3 out of 5
by A verified traveller

My Stay at the Guadalajara Expo Business Suites

Posted 10-Aug-2017
Pros: The Restaurant Staff Excellent!
Cons: There are problems with that hotel and. The Maintenance as indicated.
Location: Closed to the Guadalajara Expo.
Given a Room bellow the Swimming pool. The entire fourth floor smelled to Moisture. My room was located bellow the Swimming pool. The Swimming pool is in the fifth floor. Even the elevators have a smell of moisture. They need to repair the Swimming pool Leak. Got the impression is a Big crack in the pool. There is a smell of a constant water leak. At least two of the rooms are affected by this water leak.I Mean out of service. 2) The last night at the Hotel someone took a pot shot at he window in our room. How and why is the Question???. Will say it was done with a Rifle. To hit a window in the fourth floor it had to be. It did Big damage the glass although did not shatter the glass. Was reported but the response was that . Yes was done from the outside. maybe from another hotel that was in the immediate Vicinity. G Gomez
4 out of 5
by Daniel

This traveller left a rating score only Posted 03-Aug-2017 on Hotels
4 out of 5
by Adriana

This traveller left a rating score only Posted 18-Jul-2017 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Apr-2017 on Hotels