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"Good customer service (I had to extend my stay but change rooms, the cleaning staff moved by baggage between rooms for free). Overall clean and well maintained. The only warning I have is that the heat build up is pretty bad in the rooms and there is no air conditioning, just windows that you can open and a fan provided. I would recommend it for the cooler months but avoid it come mid June through September."

"Great location, lots of places to eat close by"

"Clean, easy check-in, short walk to Holland Pk or Shepherds Bush stations. The kitchenette was nice for breakfast and the surrounding neighborhood was very nice. The street was a little noisy but we had the windows open due to the above average temps in London, luckily there was a fan provided which helped for sleeping. Found the stairwell to be very hot. Great stay!"

"The room and bathroom were very good, clean and Well equipped, bathroom was nice with a rain shower. The room was comfortable .We received communication, but did not know what room we were in, which was frustrating. Also our room was still be being cleaned after 4pm. When we booked out checkout was 11am, all the communication from open door was 10am, which is very early. The patio garden hadn’t been cleaned, there were still cigarette butts littered over the patio. The location is very good. We...