Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets
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Reviews of Elia Dorotheou

2.5 out of 5
Elia Dorotheou
Dorotheou Episkopou 24, Chania, Crete

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 30 reviews" "
Rating 8 - Good. 13 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Everything was good, from friendly check-in, great room with excellent facilities and a delicious breakfast. We like the Elia hotels very much and have already booked another stay.
Stayed 1 night in Aug 2023
Response from Elia Hotels Group on 25 Aug 2023
Dear Jill, We cannot thank you enough for your excellent review and very kind words.It is a great reward for us, to see that our guests have fully enjoyed their stay.We will be more than happy to welcome you again for your next stay. Kind Regards, Antonis YiakoumakisFront Office, Elia Hotels Group

10/10 Excellent

Jill

Stayed 1 night in Aug 2023
Response from Elia Hotels Group on 25 Aug 2023
Dear Jill, We would like to thank you, once more, for your excellent rating. We are very glad to see you are enjoying our facilities and services and we hope to welcome you again soon.Warm Greetings, Antonis YiakoumakisFront Office, Elia Hotels Group

10/10 Excellent

Brian W

Liked: Cleanliness, staff & service, room comfort
Elia - best in Chania?
can't go wrong with the Elia Hotels group
Stayed 1 night in Jun 2023

8/10 Good

victor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Elia Hotels Group on 21 Oct 2022
Dear Viktor, We would like to thank you very much for your rating. We really hope you enjoyed your stay with us and we will be very glad to welcome you again in the future.Kind RegardsThe Elia Team

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
4/10
I booked a room with balcony and they gave me room with just a tiny window over the bed overlooking a roof of another buildng so it was useless! They said that hotels.com made a mistake and lied that the hotel didn’t had balcony’s bit clearly you could see one on the third floor! So Hotels.com contacted them and they offered me a room with balcony the next day of my two day stay! I didn’t want it after cuz i didn’t wanna go through the hustle of changing rooms and i was upset that they lied to me when they said that the hotel doesn’t have balcony’s! The room btw was ok for the money you are paying in Chania! Plus the check in is a mess! You have to go to a sister hotel of that one to check in but that is not mentioned anywhere! I had luck to ask one of the people who was staying there in the hotel already and help me out!
Stayed 2 nights in Jun 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elia hotels in Chania Old Town
When I arrived I found they had moved me to another nearby property, Elia Potie. The room they gave me was larger than what I'd reserved, and had very nice decor. And a small balcony! It is in the heart of shopping & restaurants, and a short walk to the harbor. The only drawback was that there was a popular nightspot on the ground floor of the building, with music and crowd noises until around midnight. The noise level wasn't too much, and should not bother you unless you're a light sleeper. Be aware, you will check in at Elia Betolo, a short distance from both Elia Dortheou Episkopou and Elia Potie. Breakfast is at Elia Betolo as well, if you reserved a room including that. Note that all three hotels are on the edge of the Old Town which restricts motorized traffic. If you have a car you will need to park and walk a distance to the hotel. Also, there are no lifts (elevators to Americans). There is only one key per room.
Stayed 2 nights in Nov 2019

8/10 Good

AVGI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Elia Hotels group on 5 Sept 2019
Thank you for taking the time to rate us

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and comfy hotel, the only problem is the noise from outside restaurant, even with the windows closed cannot be avoided. But it is not the fault of the hotel really, just something to keep in mind if you are a light sleeper.
Stayed 4 nights in Aug 2019
Response from Elia Hotels group on 20 Aug 2019
Thank you for taking the time to rate us and share your accommodation experience with us. The Venetian Harbor is full of restaurants and bars. It s a veru vibrant area of the town regardless of seasons and you very well spotted that some nights during the summer t can become increasingly busy.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to Chania!
We loved how spacious the room was and the hotel is in an awesome location. Front desk suggested we go to Golden beach and we’re glad we did! Short public bus to the beach. Awesome stay.
Stayed 2 nights in Jul 2019
Response from Elia Hotels group on 18 Jul 2019
Thank you for sharing with us your accommodation experience. We are glad we were able to make your stay a memorable one for the right reasons.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff couldn't have been more helpful when I told them of noise from event happening in street below. Was upgraded to double room away from noise for remainder of stay - thank you. This small hotel is excellently located close to pretty harbour, restaurants and bus station. Had a great weeks holiday.
Stayed 7 nights in Aug 2018
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Not really a hotel-just a building with 5 letting bedrooms. Good bathroom and excellent shower
Stayed 3 nights in Sep 2017
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming place
Stayed 1 night in Jun 2017
Dear Guest Thank you very much for your comments and feedback. We aim to keep our guests satisfied. We hope to see you again soon. Kind regards, Eleftheria Frydaki Receptionist

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
nice hotel
good clean comfortable and relaxed room for a day stay in the center of old town
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and comfortable hotel
Really comfortable room and friendly service
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

10/10 Excellent

Anna-Karin

Stayed 1 night in Sep 2023
Response from Elia Hotels Group on 4 Sept 2023
Dear Anna-Karin,We would like to thank you for your excellent rating. We are very glad to see that you enjoyed your stay with us and it will be a pleasure to welcome you again in the future.Kind Regards,The Elia Team

8/10 Good

Konsrantinos

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2022
Response from Elia Hotels Group on 27 Nov 2022
Dear Konstantinos, We would like to thank you for your rating and we hope you fully enjoyed your stay with us. We will be very glad to welcome you again in one of our properties.Kind Regards,The Elia Team

8/10 Good

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Veronica

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Veldig god service, helt ok rom. Føltes ut som det var en del mugg på både rom og toalett. Men veldig sentralt så det var et pluss.
Stayed 1 night in Jul 2022
Response from Elia Hotels Group on 24 Aug 2022
Dear Veronica, We would like to thank you for your very kind review. We are glad that you enjoyed our services and the hotel location. We would also like to thank you for your negative remarks, which are always helpful, so as to improve with each stay.We will be happy to welcome you again in the future.Kind Regards, The Elia Team

10/10 Excellent

REID

Stayed 1 night in Jun 2022

10/10 Excellent

ASIMINA

Stayed 1 night in Jul 2020

6/10 Okay

andrea

Nos dijeron una habitacion interna y con humedad però nos la cambiaron a otra. El problema es que hay mucho ruido por la noche
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti hotelli keskellä kaupunkia. Siisti ja puhdas, myös kylpyhuone. Huone on pieni. Alapuolella taverna, joten äänet saattavat häiritä herkkäunista.
Stayed 2 nights in Jul 2018
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

4/10 Poor

TEK, Finland

Disliked: Cleanliness, property conditions & facilities
+ Rooms are really nice: simple, clean and modern (I loved the bathroom faucet!). + Location is excellent. + Tv, air conditioner, safe locker, small refrigator, toothbrush, small shampoo bottle etc are found in the room. Also free wifi. + Bed is great (semi-hard mattress is really good for your back!) and memory foam pillow is great. - Once you enter the building where the rooms are, you notice an odor which is best described as a mix of fresh paint and a mold problem. Later I noticed that air humidity is quite high and water stays on a shower floor for a very long time, if you don't wipe it with a towel. There's definitely mold problem in this building. - Closed windows don't block any sound here, so bring your earplugs if you are bothered by sounds when you sleep - there's a small restaurant under windows. With ear plugs I slept ok. - No light-blocking curtains in the rooms, so you might wake up early in the morning because of the light. - Tiny, black, flying butterfly-looking insects in the bathroom. - And finally the worst: Cockroaches. Hotel stuff was really nice until I very politely told them that there was two cockroaches in my room. No apologing, no nothing, just explaining that "we don't have them in our house, they come outside". Despite the moldy odor and other little minuses I first really liked this place and was planning to come back with my family, but this cockroach-episode changed my mind.
Stayed 6 nights in Jul 2018
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

8/10 Good

s

Liked: Staff & service, property conditions & facilities, room comfort
Jättefint, Lagom stort tum, med sköna sängar o lugn miljö, mitt i chania
Stayed 3 nights in Aug 2017
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

6/10 Okay

hervé

Liked: Cleanliness, property conditions & facilities, room comfort
J'avais choisi cet hôtel pour la photo dans la rue. Je n'ai pas été déçu, tout le quartier est comme ça. Du coup le stationnement est un peu compliqué. Pas trop à se plaindre du bruit, une remarque sur l'éclairage de l'escalier qui n'a pas été réparé malgré notre demande.
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

6/10 Okay

Verified traveller

Liked: Cleanliness
Συμπαθητική επιλογή - χρήζει βελτιώσεων
Συμπαθητική επιλογή - Στα θετικά: πολύ κεντρική τοποθεσία, άνετο κρεβάτι - Στα αρνητικά: μικρός χώρος (αυτό βέβαια το γνώριζα προκαταβολικά), υγρασία στον τοίχο, μια καμπάνα από κοντινή εκκλησία που ακούγεται τόσο δυνατά που την πρώτη φορά τρομάζεις (μετά συνηθίζεις), οι πόρτες στο μπάνιο (και η κυρίως και της ντουζιέρας κάνουν απίστευτα ενοχλητικό θόρυβο για να κλείσουν), λείπει η λάμπα πάνω από το φωτιστικό του κρεβατιού Το check in -check out γινεται στο παρακείμενο κεντρικό ξενοδοχείο της αλυσίδας - και οι δυο receptionists που συνάντησα ήταν εξαιρετικά ευγενικοί και εξυπηρετικοί
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

10/10 Excellent

Dimitris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Το Καλυτεροτεροτερο. . . .
Εξαιρετικο ξενοδοχειο με ολες τις ανεσεις του. Θα το ξανα επισκεφτω συντομα. Ολα ηταν τελεια.
Response from Elia Hotels group on 20 Sept 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens