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Reviews of Cyano Hotel

4 out of 5
Cyano Hotel
Plakias, Agios Vasileios, Agios Vasileios, Crete Island

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean. Staf friendly.
Stayed 3 nights in Jul 2023

10/10 Excellent

christine

Stayed 3 nights in Jun 2023

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service
Close proximity to everything. Staff are extremely friendly and the breakfast is varied and delicious. Rooms are spacious and well equipped. The only things missing are a makeup mirror and a hook on the back of the bathroom door to hang a robe.
Stayed 3 nights in May 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL
Cyano Hotel very pretty, comfy, friendly . ALL BEAUTIFUL
Stayed 8 nights in Jul 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Beautiful small and modern hotel. All the staff were amazing and great at their jobs. We stayed in the maisonette which was great and well equipped. Breakfast, which is included, was brilliant. We all had a very good time. Thank you!
Stayed 10 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location! close to the gorge and Preveli. the hotel is clean!! the suites are modern and clean and spacious! Friendly staff. Breakfast is very good and they use local produce, like Cretan honey and the variety of cheeses the island offers. Will go back!!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, convenient location
Large modern rooms with catering facilities, a short walk to seafront. I would stay again
Stayed 1 night in Sep 2019
Response from Cyano Team on 14 Oct 2019
Dear Maxina, Thank you for the great review! We are looking forward to welcome you back! Be well, Cyano Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Large suite with beautiful modern decor and facilities. Friendly staff and excellent breakfast. Very clean pool and lounge. Only negative was that it did not look like the room floor was swept daily but was otherwise cleaned daily and ao was bathroom
Stayed 4 nights in Sep 2019
Response from Cyano Hotel Team on 23 Sept 2019
Dear guest, Thank you for the excelent review. We are very satisfied to know your were happy with our team's hospitality and hotel services. We hope to see you again soon! Best wishes, Cyano Hotel Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean property, with great amenities. I greatly insist it to anybody, who wants to relax in a clean and pieceful place. The staff is very friendly, helpful and smiling.
Stayed 3 nights in Sep 2019
Response from Cyano Hotel Team on 23 Sept 2019
Dear guest, Thank you for the great review. We are happy to know the staff was hospitable and that you enjoyed your stay with us. We hope to welcome you once more! Best wishes, Cyano Hotel Team

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly clean, great staff and good location
Perfect hotel and staff, room tidied every day, good choice at breakfast. The hotel is just off the main street, so nice and quiet but nearby for shops and a bit more ‘buzz’ on an evening. Lovely clean pool and nice pool bar - just tell Chrysanta to turn the music up!!
View from mountain around the bay
Calm, clean - beautiful
Stayed 7 nights in Jul 2019
Response from Cyano Hotel Team on 17 Aug 2019
Dear Paul. We are glad to receive your positive ratings and feedback about your stay at Cyano Hotel. We look forward to welcoming you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new, rooms are huge and clean. The property is in a quiet location and lovely village and the stuff is very friendly
Stayed 3 nights in Jun 2019
Response from Cyano Hotel Team on 25 Jun 2019
Dear Guest. Thank you so much for your kind words. We are glad that you enjoyed your stay in our hotel. We hope to see you again very soon in Crete. Best wishes, Cyano Hotel Team.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back.
Amazing rooms , new spotless,friendly staff
Stayed 2 nights in Apr 2019
Response from Cyano Hotel Team on 26 Apr 2019
Dear Stephen, Thank you so much your your kind words. We are happy to hear that you enjoyed your stay with us and we would be glad to welcome you back in the future! Best Wishes, Cyano Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Sep 2018
Response from yiouli on 21 Nov 2018
Thank you so much for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, high quality construction
Great location, new and high quality construction, very comfortable apartments. Manager Elena is extremely helpful. Surprised no coffee maker provided given other amenities and parking can be tight when hotel is fully booked, but otherwise great.
Stayed 2 nights in Sep 2018
Response from Yiouli on 21 Nov 2018
Thank you for your feedback! Hope to see you again!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent experience, good location, close to everything
Stayed 4 nights in Aug 2018

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023

10/10 Excellent

Margrieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima verblijfsplek in Plakias
Het verblijf in Cyano was geweldig. Prachtig en volwaardig appartement, wij hadden een appartement met 2 slaapkamers en badkamers. Er waren ook 2 balkons, dus in of juist uit de zon ,je kon kiezen. Uitstekend ontbijt met versgemaakte producten en alle koffies naar keuze, meestal gemaakt door de manager. Het zwembad ligt in de wind en deels uit de zon, dus is zeker tot midden juni behoorlijk fris. maar ik zwom iedere dag. Niet ver van restauranrs, bars en strand.
Stayed 7 nights in May 2023

8/10 Good

Stefanie, Dortmund

Liked: Cleanliness, staff & service, amenities
Das Apartement hatte wirklich alles, was man brauchte, um sich wie zu Hause zu fühlen. Aufgrund von Covid wurde jeden morgen ein Frühstückskorb vor die Tür gestellt... je nachdem was man vorher bestellt hatte: frischer O-Saft, Gebäck, Yoghurt, Obst.. Mit der besonderen Lage war es außerdem möglich schnell zum Strand, diversen Geschäften oder Restaurants oder auch zu den naheliegenden Attraktionen zu gelangen. Ich habe mich wirklich sehr wohl gefühlt - vielen Dank für die Gastfreundschaft :)
Stayed 3 nights in Oct 2020

10/10 Excellent

alain, grand champ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la proximité avec le centre ville. la propreté. l’esthétisme de l hotel. la literie. les petits déjeuner. le calme bref, rien a redire, pour se reposer c est un endroit parfait
Stayed 7 nights in Sep 2020

10/10 Excellent

js, München

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super sauber. Sehe freundliches Personal. Und sehr luxuriöse Unterkunft
Stayed 3 nights in Jul 2020

10/10 Excellent

Dominique

Liked: Staff & service, property conditions & facilities, room comfort
Neuf spacieux accueillant, belle situation
Excellent hôtel tout neuf à 3 mn de la plage et des restaurants. Accueil parfait. Chambre studio spacieuse, lit confortable. Balcon accueillant donnant sur une belle piscine. Petit déjeuner haut de gamme et très complet avec des produits locaux et frais. Excellent pain. Seul bémol, aucune possibilité de rangement dans la salle de bain, ni pour les trousses de toilette ni pour sécher les serviettes. Par ailleurs pas de changement de serviettes pendant notre séjour de 4 nuits. Mais tout le reste est si parfait que ça n'est pas grave.
Stayed 4 nights in Oct 2019
Response from Cressa Corona Team on 14 Oct 2019
Dear Dominique, Thank you for taking the time to leave a review for us. We are very happy to know that you had a great time in our hotel and we are much looking forward to welcome you back. We follow eco friendly policies in our property and thus towels are changed every 3 days unless requested earlier. Nevertheless we take our guests' recommendations very seriously and utilize them in order to improve guest experience. Be well, Cressa Corona Team

8/10 Good

Armandine, Paris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel neuf et avec mobilier très joli. La chambre est très agréable et lumineuse, superbement décorée. On s’y sent vraiment bien. Ménage moyen durant le séjour. Petit dej bien. Piscine non sécurisée pour les enfants
Stayed 3 nights in Sep 2019
Response from Cyano Hotel Team on 23 Sept 2019
Dear Armandine, We are very glad to receive your positive rating and feedback. It is great to know you liked the hotel's decor and design, the breakfast and that you had a enjoyable stay with us. We would love to welcome you again! Best wishes, Cyano Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Cyano is a perfect place to have a fantastic holiday! The hotel is brand new. The rooms are very stylish designed. The service from the people working there and the owner is outstanding and personal. We felt well taken care of and had a wonderful stay. We are coming back
Stayed 15 nights in Jul 2019
Response from Cyano Hotel Team on 17 Aug 2019
Dear guest.Thank you for reviewing your stay at our hotel. We are very glad to receive your positive feedback about your stay at Cyano Hotel. We are also happy to know that you enjoyed your stay in our Hotel. We look forward to welcoming you again.

10/10 Excellent

Lisa Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern apartments and great ambiance
Wonderful modern apartments, great staff and fantastic location. Absolutely love the place. It has a great ambiance. Peaceful, happy, beautiful and sunny. Also very close to the beach and restaurants. Location is superb.
Stayed 4 nights in Jul 2019
Response from Cyano Hotel Team on 17 Aug 2019
Dear Lusa. We are glad to receive your positive ratings and feedback about your stay at Cyano Hotel. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage in Plakias und trotzdem ruhig Unser Studio war sehr geräumig, hell und luftig.
Stayed 7 nights in Jun 2019
Response from Cyano Hotel Team on 28 Jun 2019
Dear Guest. Thank you for taking the time to let a review. We are happy that you had a good time in our hotel. It was a pleasure receiving you and we are looking forward to welcoming you back very soon. We wish you all the best, Cyano Hotel Team.

8/10 Good

JACQUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien mais deux problèmes l'ascenseur ne fonctionne pas et pas d'eau chaude
Stayed 1 night in May 2019
Response from Hortense on 13 May 2019
Cher Jacques. Merci de votre commentaire. Nous sommes très contents que vous ayez apprécié votre séjour en Crète. Concernant les problèmes d'ascenseur et d'eau chaude, ceux sont malheureusement des choses qui arrivent et nous sommes désolés pour la gène occasionée. Nous espérons cependant vous revoir très prochainement en Crète. Cordialement. Cyano Hotel Team.

10/10 Excellent

Xiangli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same as photo!
The decoration was very modern and all recommendations were very very property. The host was really kind and try to have a better communication with guest!! Highly recommended !!
Stayed 3 nights in May 2019
Response from . on 13 Jun 2019
Thank you for your feedback! We are looking forward to welcome you back to Plakias! Regards, Cyano Team.

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement hôtel neuf mais mal conçu. L’adresse gps est mauvaise Pas d’eau chaude La douche italienne inonde la salle de bain (pas de pente d’ecoulement des eaux) Environnement moche Luminaire exit et diverses veilleuses trop fortes Réfrigérateur bruyant Bien dommage car chambre belle et vaste, Le reste est très bien, confort de la literie, petit déjeuner de qualité (jus d’oranges pressées)
Stayed 1 night in May 2019
Response from Hortense on 13 May 2019
Cher Jean. Merci de prendre le temps de laisser un commentaire. Nous prenons en compte vos remarques afin d'améliorer nos services et nous sommes sincèrement désolés si ces quelques details ont un tant soit peu gaché votre séjour dans notre hotel. Néanmoins, nous sommes ravis que vous ayez passé un agréable séjour dans l'ensemble et espérons vous revoir très vite! Cordialement, Cyano Hotel Team.

10/10 Excellent

MIGUEL

Si tienes la oportunidad no dudes alojarte en hote
Hotel perfecto y nuevo
Stayed 2 nights in Aug 2018