Great Divide Express

The Staff was really helpful. Abhsihek, who was at front desk assisted with proactively asking if any support was needed and it made me feel home.

Room next to ours had a large dog barking ALL DAY, staff did nothing about it except say that they had called the owners and there was nothing they could do about it. As they weren’t willing to do anything to right the situation I would not stay here again.

Our experience here was over and above what we were expecting. The staff were incredibly attentive, friendly and helpful. From checking in to helping arrange tours to answering our questions. It really felt like they were making efforts to make our stay enjoyable. The room was really nice, quiet, unique and boutique like with pleasing decor, good drawer space in the bathroom, plush towels and a large tiled shower with both a rain and removable shower head. The food in the restaurant was honestly delicious. We had the lamb shank and salmon the first night we were there and the quality of the food was like fine dining. Every element of the breakfast was really delicious as well right down to the potatoes. My husband can't eat dairy and they had lots of dairy free options (including lattes etc.) Staying here really made our experience of Banff so much better. We highly recommend it!