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Overview of Banff Caribou Lodge and Spa

Photo gallery

Front of Property - Evening/Night
Indoor pool
Indoor pool
Flat-screen TV
Premium bedding, in-room safe, iron/ironing board, free WiFi
VIP Access

Banff Caribou Lodge and Spa

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBanff National Park Information Centre11 min walk
    Popular LocationBanff Lake Louise Tourism Bureau11 min walk
    Popular LocationTunnel Mountain8 min drive
    AirportBanff, AB (YBA)8 min drive

Choose dates to view prices

  • Standard Room, 2 Double Beds

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds
  • Standard Room, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Corner Suite with Spa Bath

    5/5 guest room rating

    Room amenities

    • 500 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsCorner Suite with Spa Bath
  • Superior Room, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Room, 2 Queen Beds
  • Standard Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Superior Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed

About this area

Banff

In the city centre and in the mountains, Banff Caribou Lodge and Spa is in a walkable area with great shopping. Banff Springs Golf Club and Upper Hot Springs are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as snowmobiling and snow tubing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Canadian Ski Museum West - 13 min walk
  • Canada House Gallery - 17 min walk
  • Tunnel Mountain - 8 min drive

Getting around

  • Banff Station - 17 min walk
  • AirportCalgary, AB (YYC-Calgary Intl.) - 92 min drive

Restaurants

  • Ticino Swiss-Italian Restaurant - 8 min walk
  • Earl's - 13 min walk
  • Old Spaghetti Factory - 13 min walk
  • St. James Gate - 14 min walk
  • Evelyn's Coffee World - 14 min walk

About this property

Banff Caribou Lodge and Spa

3.5-star spa hotel near Banff Lake Louise Tourism Bureau
This smoke-free hotel features a restaurant, a bar/lounge and a spa tub. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and a business centre are on-site. All 190 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.
Banff Caribou Lodge and Spa offers 190 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms. Services include facials and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Spa services
  • Hot tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Japanese

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference space (765 square feet)

Spa

  • 6 treatment rooms
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Dogs only
2 per room
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, and CAD 10.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Banff Caribou Lodge Spa
Banff Caribou And Spa Banff
Banff Caribou Lodge and Spa Hotel
Banff Caribou Lodge and Spa Banff
Banff Caribou Lodge and Spa Hotel Banff

Frequently asked questions

Can I cancel my reservation for free at Banff Caribou Lodge and Spa and receive a full refund?
Yes, Banff Caribou Lodge and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Banff Caribou Lodge and Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Banff Caribou Lodge and Spa?
As of 16 Jan 2021, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 19 Jan 2021 start from £61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Banff Caribou Lodge and Spa pet-friendly?
Yes, Banff Caribou Lodge and Spa allows dogs (limit 2 per room). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.
What time is check-in at Banff Caribou Lodge and Spa?
Check-in is from 4:00 PM - 2:00 AM. Late check-in is available during limited hours.
What time is check-out at Banff Caribou Lodge and Spa?
Checkout is at 11 AM.
Where is Banff Caribou Lodge and Spa located?
Located in the heart of Banff, this spa hotel is 0.6 mi (0.9 km) from Banff Lake Louise Tourism Bureau, and within 3 mi (5 km) of Cave and Basin National Historic Site and Tunnel Mountain. Banff Springs Golf Club and Banff Gondola are also within 3 mi (5 km). Banff Station is 17 minutes by foot.
4.1
Very good
Rating 5 - Excellent. 795 out of 2068 reviews
5 - Excellent 38%
Rating 4 - Good. 810 out of 2068 reviews
4 - Good 39%
Rating 3 - Okay. 291 out of 2068 reviews
3 - Okay 14%
Rating 2 - Poor. 125 out of 2068 reviews
2 - Poor 6%
Rating 1 - Terrible. 47 out of 2068 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, amenities
Good place to stay on Banff Ave. Keg restaurant on site is a nice added touch. Would recommend.
Stayed 1 night in Jan 2021

3/5 Okay

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Sad face IconDisliked: Cleanliness
Stayed 1 night in Jan 2021

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here during covid. So nothing much going on. My only comment is the bed sheets and comforters need an upgrade. All lumpy and just not good. Other than that no complaints at all
Stayed 6 nights in Dec 2020

5/5 Excellent

Stayed 2 nights in Dec 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities
The doors are very loud when they close and you can hear others conversations from the hallway so it’s not the most quiet. Kept checking to see if the window was open because you could feel a breeze coming through it whenever there was a wind gust. Room was relatively clean, except for in the bathroom there was hair in various spots in the shower from the previous guest and I had stepped in something sticky on the bathroom floor from the previous guest by the bathroom door. Overall it served it’s purpose! Loved the fire in the lobby!
Stayed 2 nights in Jan 2021

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