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Stayed at this hotel on 3/10-3/11 and the staff, hotel in general was great. Rooms clean, staff friendly and the location is perfect.
Lock malfunction caused derailed plans for Sunday and lost the day. I went down around 7a and was not able to get in for over an hour. The manager was great. Still. My day plan was destroyed No hot water all day from noon.
This is a wonderful neighborhood that is just minutes away from Down Town Grand Rapids. I am planning to return with my daughter in a few months.
The room with the jacuzzi was awesome. There’s a great restaurant that’s connected to the hotel. If you stop at the 84th Grille ask for Amy or Cassie. We only ran into one issue with staff but the Manager Jordyn took care of it immediately and it was greatly appreciated. Will definitely stay ...
I had chosen the Staybridge suits because of the shuttle service & location to the airport. Since I had to arrive so early at the airport I called before arriving to see what the shuttle hours were. Since the shuttle would not be available, the hotel arranged for a taxi to pick me up & bring me to ...
We stayed here to attend a concert at Van Andel Arena. The staff were very friendly from the valet to the front desk. Room was clean and updated. The skywalk makes it convenient and easy to get to the concert in a climate controlled environment which is nice in Michigan winter. View of the city from ...
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