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Reviews of Aspen Lodge

2 out of 5
Aspen Lodge
208 East Hwy 61, Grand Marais, MN

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 429 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Billy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great price. Couldn’t have a better breakfast and keep the hot tub open latter than 9
Stayed 2 nights in Mar 2024
Response from Aspen Lodge on 12 Apr 2024
Thanks for your feedback. We look forward to seeing you in the future. Have a great day!

10/10 Excellent

Julie

Travelled with group
Great stay!
Stayed 1 night in Mar 2024
Response from Aspen Lodge Front Desk on 2 Apr 2024
Thank you for letting us know you enjoyed your stay. We look forward to you staying with us again soon!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aspen Lodge Front Desk on 20 Mar 2024
Thanks for letting us know how your stay was. We look forward to you staying with us soon!

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and sauna and hot tub were very clean. The desk staff (Jasmine) was exceptionally pleasant and personable.
Stayed 1 night in Mar 2024
Response from Aspen Lodge Front Desk on 15 Mar 2024
Thank you! We look forward to seeing you again soon!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable.
Stayed 1 night in Mar 2024
Response from Aspen Lodge Front Desk on 13 Mar 2024
Thank you for your feedback! We look forward to you staying with us again. Have a great day.

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Wonderful staff. Jasmine was very helpful during our stay.
Stayed 2 nights in Feb 2024
Response from Aspen Lodge Front Desk on 24 Feb 2024
Thank you for your kind words. We are glad you enjoyed your stay. We hope to see you in the future.

10/10 Excellent

ALVARO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aspen Lodge Front Desk on 30 Jan 2024
Thanks for your feedback we appreciate you taking the time to do so!

8/10 Good

dave

Stayed 2 nights in Jan 2024
Response from Aspen Lodge Front Desk on 20 Mar 2024
Thanks for the review. We look forward to you staying with us in the future. Have a great day!

2/10 Terrible

Georgia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I really wish I could attach pictures. Bay window facing lake superior had black mold and almost all the caulking was gone. Big stains on carpet, micorowave dodnt work. Crowning around base of bathroom door crumbling. I tiny TV 29 inch. Continental breakfast was a joke. For almost $200 a night is a complete Rip off!!
Response from Aspen Lodge Front Desk on 10 Feb 2024
We are sorry about your disappointment in the hotel. Have a great day.

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
carpet and bedding seemed original to the building. refrigerators sat on the floor with dirty carpet ring around it. various items left in multiple drawers in the room. the pool and spa area smelt heavily of must and mildew, we didn't even bother chancing our health to go swimming.
Stayed 1 night in Dec 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant. Room was clean and quiet with a great view.
Stayed 1 night in Nov 2023

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness, amenities
Pretty cheap/dated feel to the property
Stayed 3 nights in Oct 2023

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice - clean, well-kept, accommodating staff, and within walking distance of Lake Superior and downtown Grand Marais.
Stayed 3 nights in Nov 2023
Response from Aspen Lodge Front Desk on 18 Nov 2023
Thank you for your review! We look forward to seeing you again soon!!

10/10 Excellent

Rita

Stayed 2 nights in Nov 2023
Response from Aspen Lodge Front Desk on 28 Nov 2023
Thank you for your review! We look forward to you staying with us in the future. Happy Holidays!

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Nov 2023
Response from Aspen Lodge Front Desk on 8 Nov 2023
Thank you for your recognition. We look forward to seeing you again in the future! Have an awesome day!

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view was great, the room had an unpleasant odour when you first went in
Stayed 2 nights in Oct 2023
Response from Aspen Lodge Front Desk on 7 Nov 2023
Thank you for your input. We strive to address our guests concerns to make for an enjoyable experience. We look forward to seeing you again in the future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet and comfortable. Breakfast offered good variety.
Stayed 2 nights in Oct 2023
Response from Front Desk on 27 Oct 2023
Thank you for your review. Hope to see you again.

8/10 Good

kalsang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
jacuzzi was not clean
Stayed 2 nights in Oct 2023
Response from Front Desk on 27 Oct 2023
Thanks for your feedback. We are always looking at ways to improve the facility.

8/10 Good

Randy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
There should have been more control around the pool area as there were some guests bothered by other guests. Throwing footballs.
Stayed 2 nights in Oct 2023
Response from Front Desk on 27 Oct 2023
Thanks for your feedback. We will address your concerns.

10/10 Excellent

Kara

Stayed 2 nights in Oct 2023
Response from Aspen Lodge Front Desk on 8 Nov 2023
Thanks for the input! We look forward to you staying with us again soon!

6/10 Okay

Alyssa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The area was great and the price was the cheapest around. Staff was great and they serve worlds best donuts in the mornings! The only thing would be the carpet in the room. Defintely didnt wanna walk around without socks on
Stayed 3 nights in Oct 2023
Response from Front Desk on 21 Oct 2023
Thank you for your feedback. We appreciate your business.

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Aspen Lodge Front Desk on 17 Oct 2023
Thank you for your review. We look forward to you staying with us again in the future! Have a great day!

8/10 Good

Pam

Liked: Cleanliness, property conditions & facilities, room comfort
Bed was comfortable, bathroom and shower worked well. Liked the space to layout all of our things plus the extra work table. It was a pleasant and expected one night stay. Breakfast was ok and to be expected for this type of lodging. It wouldn't hurt if the beds had a comforter type spread. Those nylon bedspreads are so antiquated it gives the bed abit of the ick factor.
Stayed 1 night in Oct 2023
Response from Aspen Lodge Front Desk on 17 Oct 2023
Thank you for your input. We are working hard everyday to make our guests experiences better! We look forward to seeing you again in the future.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel within walking distance of restaurants and shopping.
Stayed 2 nights in Sep 2023
Response from Front Desk on 11 Oct 2023
Thank you for your review! We appreciate your business and hope to see you again in the future.

6/10 Okay

Pamela

Travelled with group
Liked: Staff & service
People were very friendly. Just needs to be updated and breakfast have better coffee! Has feel of being on a tight budget (styrofoam cups, cheap paper plates, using gallon of milk for milk)
Stayed 2 nights in Oct 2023

8/10 Good

Patricia

Great view of Lake Superior. The staff was very friendly. The whole place needs new carpeting though. Very stained and dirty looking, kind of brought the whole place down.
Stayed 2 nights in Oct 2023

10/10 Excellent

Edwin

Northshore Inroduction
Our first trip to North Shore. gave us good understanding of the geography the history of the Native Americans and the shipping and Iron Range history.Staying at Aspen Lodge gave us a good experience to enjoy the trip.
Stayed 2 nights in Sep 2023
Response from Front Desk on 3 Oct 2023
Thank you for your business. We are glad you were able to explore and enjoy the area.

6/10 Okay

Therese

Liked: Cleanliness, staff & service, room comfort
You get what you pay for.
The service was excellent. Friendly and courteous staff. Our room did not have cable. The pool smelled badly and was not clear. The staff worked on it, but I am doubtful that it would pass a health inspection. The hot tub cleared after treatment. Badly stained carpet and one of the windows did not have a screen. We got a good AARP discount.
Stayed 4 nights in Sep 2023
Response from Front Desk on 3 Oct 2023
Thanks for you feedback. We are always looking at ways to improve guests stays.

8/10 Good

Greg

Travelled with family
Great view No elevator. When got there the person said there was no reservation for us Then when my husband showed up she said here it is. The carpeting in our room was filthy and either needs a deep cleaning or replacement. No coffee pot in room
Stayed 1 night in Sep 2023
Response from Front Desk on 27 Sept 2023
Thanks for your feedback. We appreciate the feedback and are always looking for ways to improve the facility.

4/10 Poor

Charles

Two issues. First, there were no tub mats. Bathtubs are slippery especially for the elderly. Luckily, I had shower sandals in my gym bag. Second, TV. They made the decision to go all streaming which deprived me of real-time cable news for my entire stair
Stayed 4 nights in Sep 2023
Response from Front Desk on 27 Sept 2023
Thanks for your feedback. We appreciate the feedback and are always looking for ways to improve the facility.

10/10 Excellent

linda

Stayed 3 nights in Sep 2023
Response from Aspen Lodge Front Desk on 23 Sept 2023
Thank you for your review! We look forward to seeing you in the future!

8/10 Good

Brooke

Liked: Cleanliness, staff & service
N/a
Stayed 4 nights in Jul 2023
Response from Aspen Lodge Front Desk on 23 Sept 2023
Thanks for staying with us! We look forward to you staying with us soon!

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aspen Lodge is Almost Perfect
We love the Aspen Lodge and will be back. Appreciate that they help conserve by not replacing linens and towels every day. It's a great little find!
Stayed 2 nights in Sep 2023
Response from Aspen Lodge Front Desk on 21 Sept 2023
Thank you! We look forward to seeing you again soon! Have a great day.

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to water and shopping Room was clean
Stayed 2 nights in Sep 2023
Response from Aspen Lodge Front Desk on 20 Sept 2023
Thank you for your review! Come and stay with us again! Have a great day.

6/10 Okay

Jane Ellen

Travelled with family
Liked: Staff & service, property conditions & facilities
No free local or National tv stations available!!! A real drawback. Only hundreds of reruns.
Stayed 1 night in Sep 2023
Response from Front Desk on 18 Sept 2023
Thanks for your feedback. We appreciate your business.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
The stay was great , clean rooms and a view of the lake. As we walked into the room that was a large sail boat sailing in the lake. Which was a treat to see ……
Stayed 2 nights in Sep 2023
Response from Front Desk on 18 Sept 2023
We appreciate your business! We are glad you enjoyed your stay.

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Desk on 18 Sept 2023
Thanks for your review. We are glad you enjoyed your stay.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Desk on 18 Sept 2023
Thank you for your great review. We hope to see you again!

8/10 Good

Mary Beth

Travelled with group
Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Aspen Lodge Front Desk on 31 Oct 2023
Thank you for your review. We look forward to you staying with us in the future.

10/10 Excellent

Dorothy

Stayed 3 nights in Sep 2023
Response from Aspen Lodge Front Desk on 7 Oct 2023
Thanks for your feedback! We hope you will stay with us again soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance from everything in town. Friendly staff. Quiet neighborhood even though close to the hyway. Easy in, easy out with vehicles.
Stayed 2 nights in Sep 2023
Response from Front Desk on 12 Sept 2023
Thank you for staying with us! We are so glad you enjoyed your stay.

8/10 Good

Allen

Travelled with group
Liked: Cleanliness, staff & service
Hotel is clean, good location, no issues.
Stayed 2 nights in Sep 2023
Response from Front Desk on 12 Sept 2023
Thank you for your business. We hope to see you again.

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Harbor and downtown
Stayed 2 nights in Sep 2023
Response from Front Desk on 12 Sept 2023
Thank you for your review. We are glad that you enjoyed your stay.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Desk on 12 Sept 2023
Thank you for your 10/10 rating. We hope to see you in the future.

10/10 Excellent

Nou

Stayed 2 nights in Sep 2023
Response from Front Desk on 27 Sept 2023
Thank you for your feedback. We appreciate your kind review and hope to see you again.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk on 3 Sept 2023
Thank you for your feedback. We hope to see you in the future.

10/10 Excellent

Stacey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its staff were fantastic. It was very well kept and clean. Every staff member was friendly and helpful. Will definitely consider staying here again in the future.
Stayed 4 nights in Aug 2023
Response from Front Desk on 3 Sept 2023
Thank you for your great review! Hope to see you again.

10/10 Excellent

Haiyu

Liked: Cleanliness, staff & service, amenities
Good location!
Stayed 2 nights in Aug 2023
Response from Front Desk on 27 Aug 2023
Thank you for you kind review! We appreciate your business.

6/10 Okay

Susan

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Clean but needs freshening up
The location is great. Walking distance to the beach, Artists point and several restaurants. Staff was friendly. The hotel itself could use a good cleaning, paint and new carpet. The carpet in our room was very stained. Beds were clean but looked like the sheets and pillowcases were put on haphazardly. Plenty of towels and washcloths and a decent fridge in the room. No screen on a 2 nd story window. Also the exterior doors were generally unlocked. Pool, sauna and hot tub were decent. But again the room, including shower room could use some fresh paint. Made it appear dirty. Overall, it was a bit pricey considering the condition of the facility.
Stayed 2 nights in Aug 2023
Response from Front Desk on 9 Sept 2023
Thanks for your feedback! We hope you'll give us a try again in the future.

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Front Desk on 27 Aug 2023
We appreciate your business. We hope to see you again.