Ratings based on 245 Verified Reviews

4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Lincs

Lovely hotel, good location in pretty Mogan

Posted 21-Feb-2017
Pros: Hotel itself is really lovey.Very clean, good food, Love the outside pools
Cons: The awful entertainment on offer. It felt like we had walked back into the 1970's
Location: Nice level walk down to the small beach and the busy marina area with bars,restaurants & shops.
There are so many good points of our holiday at the Hotel Cordial Mogán Playa but would I return? Probably not. The hotel is wonderful, well designed full of plants and colour and different levels. It's very clean and well kept. The pools are lovely and plenty of sunbeds and space to select a sunny or shady spot. The food was very good with plenty of choice for both us and my fussy teenagers (chocolate fountain went down well!) and we stayed half board for a week. You are offered the option to change from evening meal to lunch if you give a days notice, so perfect if you wanted an evening meal in the marina area. Our rooms were very nice, good bathroom and beautiful tiling however I would recommend a room on higher floors (we were on level 2) as we had a very restricted view from our balcony due to the trees & plants. The thing that lets this hotel down is the dismal entertainment. It all appears to be aimed at the large section of elderly guests or small children in the min club.There is no music anywhere in the hotel and this seemed odd. The atmosphere in the poolside bars is flat and functional. The reception lounge each night had various single performers doing muted classic jazz or guitar tracks. Not even foot tapping stuff. And as for the 9.30 evening entertainment in the main bar we left each night after a couple of numbers. Bad 1970's type singers, bad flamenco etc The hotel needs to improve the entertainment, a lively bar with modern music would be a start.....
5out of 5
Recommended
for Everyone
by A verified traveller from Österreich

Sehr angenehme Hotelanlage

Posted 16-Feb-2017
Ich war sehr positiv überrascht, sehr viele Details wurden im Hotel bis zur Perfektion ausgearbeitet, alle Mitarbeiter sind stets freundlich, das Zimmermädchen ist sehr aufmerksam und beachtete schon ab dem zweiten Tag einzelne Gewohnheiten, beim Frühstück wird an rein gar nichts gespart und die Tiefgarage für den Mietwagen war nur wenige Schritte zum Zimmer entfernt. Die Anlage ist sehr weitläufig, so dass sich die Gäste auch auf einem recht großen Areal verteilen. Einzig das Internet war manchmal ein Problem: während der WLAN Empfang überall hervorragend war, war doch leider das Netz oft überlastet, so dass keine Verbindung möglich war.
5out of 5
Recommended
for Everyone
by A verified traveller from Enköping

Toppenhotell!

Posted 12-Feb-2017
Pros: Miljön och personalen.
Location: Finns hur mycket som helst att göra om man inte bara vill ligga vid poolerna.
Fantastisk miljö. Mycket växter och vattenfall i parken. Hela hotellet tillgängligt för rullstolsburna. Promenadavstånd till hamnen, beachen och den mysiga bymiljön. Otroligt riklig, god och varierande frukost.
5out of 5
Recommended
for Everyone
by A verified traveller from Worcester

Lovely Small Fishing Town

Posted 07-Feb-2017
Pros: The hotel has an easy relaxed style with gentlemen expected to wear long trousers for dinner. The food is varied and plentiful and we didn't need to e
Cons: We felt there were two issues that occurred more than once and should be mentioned. The main bar struggles with waiter service for about an hour from
Location: As above
Ideal hotel and small fishing town for a week of winter sun. From the hotel you can walk the entire town in less than 2hrs. There are plenty of things to do other than lie by the pools, including an archaeological site. This is accessed directly from the hotel and following an initial steep climb it is a level walk with delightful views over the hotel and town, there is even a small bar along the path. There are plenty of bars and restaurants in the town, a protected sandy beach ideal for young families, as well as great snorkelling
4out of 5
by A verified traveller

A nice hotel let down by penny pinching

Posted 05-Feb-2017
Pros: Excellent breakfasts.
Cons: Information about the hotel, its services, a free map of the site. Better signage.
The hotel aims to be classy, but lets itself down by penny pinching. Free water on day one only and after that you have to go to the local supermarket to stock up. Ditto tea and coffee in the room - one day's supply only. 3 euros extra if you want to use the safe. We paid a good three figure sum per night and would have happily paid a couple of pounds more to have these things taken care of! Worst of all, there was no information at all about the hotel in our room - the only hotel we stayed in that didn't give a run down of its services. Perhaps they were hoping that we wouldn't use them, or at least not the free ones. Nor were we offered a map of the very complex site. There was indeed a general lack of signage - we almost didn't get into the archaeological site because we were pulling not pushing on the card controlled door. And we walked 400-500 metres through the site only then to discover that the village entrance at the far end was closed on Mondays.
5out of 5
Recommended
for Families
by A verified traveller

Lovely Hotel in Pretty Fishing Port

Posted 02-Feb-2017
Pros: It is a very attractive hotel with a pleasant ambiance. The room was very well provided and comfortable and clean. The staff were very pleasant.
Cons: A decent map of the hotel is needed as it is quite a large complex.
Location: It is situated within easy walking distance of the attractive port. There is a dirct bus from the airport and good bus service to the capital.
A beautiful hotel centrally located with a welcoming atmosphere.The food is very good with an enormous choice. The evening entertainment was very professional.
4out of 5
Recommended
for Everyone
by A verified traveller from Sussex

In a good location

Posted 31-Jan-2017
Pros: In a lovely 'garden' type setting
Cons: Breakfast coffee and hot water only luke warm. Carpet on the approach to restaurant needs replacing.
Location: Within driving distance of the main tourist attractions - Tejeda, Maspalomas, Artenera etc - scenery splendid.
Very pleasant stay in January - weather sunny - low 20's. Position good - a few minutes from the harbour at Puerto Mogan.
5out of 5
Recommended
for Everyone
by A verified traveller from Southamptom

Good hotel in a very good location

Posted 29-Jan-2017
We stayed here for one week at the end of January 2017. The hotel was in great location in Puerto de Morgan, which is one of the better locations in Gran Canaria. The hotel is modern, very large and built in a village style (i.e. not one massive building, but lots of separate structures). It is set in fantastic large gardens with two excellent swimming pools. The rooms are very good, immaculately clean and all the staff are excellent. This hotel is much larger than we would normally stay in, but we liked the location and the reviews we had read before we got there, so we decided to give it a go. At this time of year it was very busy, being full of old retired types and I understand in the half term holidays it becomes full of families. We stayed on a half board basis (excellent value when pre-booked) and the buffet style food in the evening (as these things go) was very good and there was something for everyone. Although the quality and quantity of food available was great we did find it a bit boring after a few days (as there was little in the way of daily specials, variations or any spicy food at all), but the solution was to switch (at no cost) to having a very similar buffet lunch in the hotel and eating out in the excellent restaurants in the town (5 to 10 minutes walk in the port marina area) in the evenings. Probably the best large resort hotel we have ever stayed at...
5out of 5
Recommended
for Everyone
by A verified traveller from Oxfordshire U.K

Probably the best hotel I have ever stayed in

Posted 21-Jan-2017
Pros: Everything!
Cons: Nothing!
Location: On South West of Gran Canaria Ideally situated for touring the Island.
From arrival till departure this was probably the best hotel I have ever stayed in. I covers an enormous area, the rooms are set in a beautiful subtropical garden with swimming pools. Ones first impression on arrival is one of space. The staff are all most welcoming. We stayed half board and were most impressed by the enormous choice from the buffet both in the evening and at breakfast. If one wants to go into puerto de Mogan it is just a short walk to a charming fishing village. I can't speak highly enough of this hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Kinsale, Ireland

Fabulous end to the year

Posted 13-Jan-2017
Fabulous hotel and facilities for the family. Brilliant location. New years eve meal was outstanding topped off with a fireworks display. Would definitely recommend this to anyone