Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Devon UK

Nice secure high quality hotel

Posted 21-Oct-2016
Pros: Cheerful helpful staff. Beautiful gardens.
Cons: Carpets in some public areas beginning to fray.
Location: Secure clean beach with safe swimming. Boat and submarine excursions. Bicycle hire available.
We had a week out of UK school holidays when the hotel was full but not crowded. Excellent choice of food in the buffet restaurant and the meal in the à la cartel restaurant Guayres was excellent. Mogan is a pretty port with many independent restaurants and cafes.
4out of 5
by A verified traveller from UK

Good 4 star hotel.

Posted 19-Oct-2016
Various blocks of bedrooms with a central hub on a couple of levels, containing reception, bars and main restaurant, which is used for breakfast and dinner. The latter had two sittings and the room was cleaned and food replenished between sittings. Seating allocated on first visit to restaurant but probably could be changed if requested. Breakfast was "find your own table" and not difficult. Had little cause to use reception but anything required was provided. Two swimming pools, both attractive, with one used mainly by oldies - us - and the other more lively with parents and children. The restaurant buffet and breakfast were both very good with plenty of variety. Restaurant staff always pleasant and smiling. There is an a la carte restaurant but that was a disappointment. The menu was limited, not a bad thing, but unimaginative and frankly the main restaurant food was just as good. It was expensive for what it was and after one visit we gave it a miss. It is an easy ten minute stroll to the seaside with various cafe/bars, a harbour and a small sandy beach. The rooms are clean and a good size. Each had a small balcony. Shower head over the bath kept slipping down but problem sorted with a plastic bag tied to the top. Would be happy to return.
5out of 5
by A verified traveller from Hampshire, UK

Great hotel in great location

Posted 15-Oct-2016
Pros: The location, layout of the hotel and staff.
Cons: Nothing
Location: 10 minutes slow walk to the beach/harbour, lots of restaurants to choose from. A drive into the Mountains is worthwhile for the fantastic views.
The hotel was large but well spaced out so it did not feel too big or crowded. The location is great with just a short walk (10 minutes) to the beach/harbour. The staff in all departments were friendly and helpful and the entire hotel was spotless.
5out of 5
by A verified traveller from Nederland

Geweldig hotel

Posted 13-Oct-2016
Heel fijn hotel. Prachtige tuin. Vriendelijk personeel. Vooral de buffetten, zowel het ontbijt , als het diner, zeer uitgebreid, goed verzorgd en afwisselend. Wie hier over kan klagen is volgens mij niet helemaal goed .Ook heel fijn, 2 zwembaden : 1 voor adults en 1 voor families met kinderen. De ligging is ook lekker rustig. Niet tussen de drukke beton kolossen van Maspalomas of Playa del Ingles , maar wel in het leuke dorpje Puerto de Mogan met vele restaurantjes en winkeltjes. Op vrijdag is er een leuke markt, waar hele busladingen op af komen, maar wel . Voor de deur is er een winkelcentrum met supermarkt.
4out of 5
by A verified traveller

Eine Woche Urlaub mit zwei Kindern

Posted 09-Sep-2016
Normales Doppelzimmer war sauber, relativ ruhig und hat entweder Balkon oder Terrasse. Ein Kind schlief auf extra Klappbett, war gut. Beim nächsten Mal würde ich allerdings ein Familienzimmer buchen. (Wegen der Kindergeräusche nachts) Die Pools waren super für die Kinder, Wasser nicht zu kalt und völlig ausreichend. Essen reichlich und vielseitig. Ganze Hotelanlage sehr schön grün, viele Palmen etc, Orangenbaum, Bananenstaude etc. Wirklich sehr schön. Kinderclub Betreuung sehr gut, meine Kinder liebten die Mitarbeiter. Leider hat er nur 2x 2 Std pro Tag auf. Ab 4 Jahren. Spa Bereich fand ich sehr gut. Hot Stone Massage - TOP! Der Strand ist zu Fuss zu erreichen, aber eher klein und unspektakulär. Allerdings für junge Schwimmer nicht schlecht da keine Wellen. Wer einen "richtigen" Strand besuchen möchte muss nach Maspalomas, 25 min mit dem Auto. Leihwagen würde ich auch beim nächsten Mal wieder buchen. Schon die Hin- und Rückreise vom Flughafen geht schneller (40 Min) und man kann flexibel die Insel erkunden. Uns hat es sehr gut gefallen! Ach ja, für Kids ist die Minidisco auch immer wieder ein großer Spaß!
5out of 5
by A verified traveller from Gran Canaria

Muy buen hotel

Posted 29-Aug-2016
Pros: Lo cómoda y tranquila que se está y la buena atención .
Cons: La actuación en el bar disco, en el sentido de ampliarlo, porque acaba muy temprano.
Es la segunda vez que acudo al Cordial Mogan Playa,es un hotel con un entorno precioso, lleno de plantas , con un personal muy amable y buenos profesionales y un hotel con actividades infantiles y cerca de la playa.
5out of 5
by A verified traveller from München

Schönes Hotel für erholsamen Urlaub

Posted 27-Aug-2016
Pros: Lage, die vielen Pflanzen, Sauberkeit, das sehr leckere Essen, ....
Cons: Es gibt nichts, was einer Verbesserung bedürfe. Weiter so!
Location: Mit dem Bus kann man kostengünstig in die Dünen von Faro Maspalomas fahren, die Bushaltestelle befindet sich etwa 400m vom Hotel entfernt.
Das Hotel liegt schön in Playa de Mogan. Die Zimmer sind auf verschiedene Häuser verteilt, diese sind alle umgeben von vielen Pflanzen, welche auch beschriftet sind. Das komplette Personal ist sehr zuvorkommend und höflich. Das Essen am Morgen und abends ist äußerst vielfältig und schmackhaft und so für jeden etwas dabei.
4out of 5
by A verified traveller from UK

Lovely hotel

Posted 25-Aug-2016
Pros: Food, grounds, room, staff
Cons: More entertainment for adults
Location: A bit quieter than other parts of the island, nice restaurants, fantastic weekly market, ferry trips a good way to explore nearby coastal resorts
Very friendly helpful staff, we particularly liked the lovely gardens with tropical plants. The buffet breakfast and dinner were excellent with an impressive array of local and continental style dishes to choose from. Overall the hotel was great for families but could have offered more for couples, i.e. entertainment for adults rather than "mini disco" and children's entertainment in the disco bar. Would have been nice to have access to facilities such as table tennis (one table only) and bowling alley without having to wait until the children had lost interest, could not get into either of the two pools due to children taking over. Would visit again but not in school holidays!
5out of 5
by A verified traveller from Hertfordshire

Lovely hotel, nice location

Posted 18-Aug-2016
Pros: Location, layout, cleanliness, staff, food
Cons: Nothing
Location: The hotel is close to the beach and marina, where you can find lots of restaurants and local shops. There is a Spar nearby and the bus station too.
Stayed for a week on half board basis. Staff extremely friendly, good food and plenty of choices. Pool area never too crowded, always enough sunbeds. Room was spacious and cleaned thoroughly every day. There was a choice of welcome drinks, and we were even offered coffee and breakfast at 4 am when leaving to the airport! Well impressed, would highly recommend this hotel.
4out of 5
by A verified traveller

Posted 14-Aug-2016
Good 4 star hotel, excellent staff. Clean and well managed. Good variety of food that is fresh and varied but dinner is served either at 18.30 or 20.30. Try and get a table outside for breakfast and dinner. There are masses of restaurants a short walk away if you are undecided about taking half board. There is a supermarket over the road which means you can buy water etc and use the fridge in your room. The pool area is busy and congested but there are grass areas with some shade that have a few loungers on.