Title: Wish Serrano Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1807581&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wish Serrano Resort Luxury hotel with 4 restaurants and full-service spa ## Photo gallery for Wish Serrano Resort ![Front of property – evening/night - Wish Serrano Resort (Gramado)](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/f741b590.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7896c645-5ce8-4662-b4c1-32936c1cb7de-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk - Wish Serrano Resort (Gramado)](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/w797h528x3y36-ce1a360f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Wish Serrano Resort (Gramado)](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/692f45c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LCD TV with cable channels, TV - Wish Serrano Resort (Gramado)](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/37e770a5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Wish Serrano Resort in Gramado Centro, enjoy family-friendly luxury with entertainment. Pocahy Zen Spa offers body scrubs, and activities include archery and volleyball. Four restaurants serve breakfast buffets and BBQ. The property features live shows and free WiFi. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Pool - Spa - Bar - Parking available - Gym £112 includes taxes & fees 11 Jan - 12 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 15 of 15 rooms ### View all photos for Premier Room, Balcony ![Premier Room, Balcony | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/a5ff62c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, Balcony 8.8 Excellent 13 reviews ### Highlights Balcony Air conditioning LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Ceiling fan Hairdryer - 258 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Junior Suite ![Junior Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/d0d5035a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.4 Exceptional 8 reviews ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Separate bedroom Blackout curtains Premium bedding Ceiling fan - 258 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Standard Room, Annex Building ![Standard Room, Annex Building | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/77b99485.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Annex Building 9.0 Wonderful 37 reviews ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Ceiling fan Hairdryer - 258 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### Junior Suite With Balcony - Sleeps 2 ### Executive Suite - Sleeps 4 ### View all photos for Superior Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/943ece4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 3 ### View all photos for Junior Suite, Balcony ![Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/w797h527x3y37-00396cb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Separate bedroom Blackout curtains Premium bedding Ceiling fan - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Executive Suite ![Executive Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/8c93519e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Separate bedroom Blackout curtains Premium bedding Ceiling fan - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds OR 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed ### View all photos for Junior Suite Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/536c5069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Non Smoking - Sleeps 2 ### View all photos for Family Room Non smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/c045c988.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Non smoking - Sleeps 4 ### View all photos for Premier Room Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/3292e69f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room Non Smoking - Sleeps 3 ### Premier Room With Balcony Non Smoking - Sleeps 3 ### View all photos for Premiere ![Premiere | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/5326bef6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premiere 9.2 Wonderful 11 reviews ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Ceiling fan Hairdryer - 258 sq ft - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Family Room ![Family Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/b762a53d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 9.0 Wonderful 2 reviews ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Ceiling fan Hairdryer - 355 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### Standard Room-Annex Building - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Wish-Serrano.h1807581.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Wish-Serrano.h1807581.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.38222%2C-50.87331&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FiWwF1qeByiDQ_p0wGv_sAkrj-g=) Av das Hortensias, 1480, Gramado, RS, 95.670-138 #### What's nearby - Rua Torta \- 1 min walk \- 0.0 miles - Gramado Central Avenue \- 1 min walk \- 0.1 miles - Etnias Square \- 3 min walk \- 0.2 miles - Gramado Covered Street \- 6 min walk \- 0.4 miles - Mini Mundo \- 6 min walk \- 0.4 miles #### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 85 min drive #### Restaurants - ‪Cantina Pastasciutta - ‬4 min walk - ‪Quiero Cafe - ‬3 min walk - ‪Pizzaria Temática Porto Pirata - ‬3 min walk - ‪Forneria di Como - ‬2 min walk - ‪Maggiore Lounge e Bar - ‬2 min walk ## About this property ### Wish Serrano Resort Luxury family-friendly hotel near Gramado Covered Street You can look forward to a free breakfast buffet, a poolside bar and concerts and live shows at Wish Serrano Resort. Indulge in a body treatment, a massage and a body scrub at Pocahy Zen Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and barbecue. Enjoy the gym, as well as activities, such as volleyball, basketball and archery. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool and an outdoor pool, along with sunloungers - An outdoor tennis court, valet parking (surcharge) and supervised childcare (surcharge) - Luggage storage, a front desk safe and a billiards/pool table - Free newspapers, concierge services and barbecues - Guest reviews say great things about the helpful staff Room features All 268 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning. Other amenities include: - Jetted bath, free toiletries and hairdryers - 32-inch LCD TVs with cable channels - Porches or lanais, wardrobes/cupboards and ceiling fans ## Similar properties ![Breakfast and dinner served, international cuisine](https://images.trvl-media.com/lodging/4000000/3420000/3412300/3412241/03e8c95a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bavaria Sport Hotel Bavaria - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 1,003 reviews £91 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3412241&PinnedHotelID=3412241&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/19000000/18530000/18524200/18524107/a77bfedd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serrazul Hotel Gramado City Centre - Pool - Breakfast included - Free WiFi - Restaurant 9.4 Exceptional 1,000 reviews £95 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=18524107&PinnedHotelID=18524107&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/74000000/73100000/73099400/73099394/776ee3f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buona Vitta Gramado Resort & Spa by Gramado Parks Carniel - 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Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 740 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=19696917&PinnedHotelID=19696917&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Valet parking on site (BRL 50 per day) ### Food and drink - Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends - 4 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Forneria di Como - Garda - Maggiore Lounge e Bar - The Grill ### Things to do - Arcade/game room - Archery - Basketball - Billiards/pool table - Children's club - Children's pool - Concerts/live shows - Full-service spa - Gym - Hot tub - Indoor pool - Outdoor pool - Outdoor tennis court - Playground - Sauna - Shopping - Steam room - Volleyball ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 11,119 square feet of conference space - Business centre - Meeting room ### Outdoors - Barbecue grill - Garden - In the mountains - On a lake - Picnic area - Pool loungers ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 3 buildings - 4 floors - Banquet hall - Built in 1976 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 135.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 3.28 per accommodation, per night - Service fee: 10 per cent We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: BRL 50.00 per day - Pet fee: BRL 135.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Serrano Convenções Serrano Convenções Gramado Serrano Resort Serrano Resort Convenções Serrano Resort Convenções Gramado Wish Serrano Resort Gramado, Brazil Serrano Hotel Gramado Wish Serrano Convention Wish Serrano Convention Gramado Wish Serrano Resort Convention Wish Serrano GJP Hotel Gramado Wish Serrano GJP Hotel Wish Serrano GJP Gramado Wish Serrano GJP Serrano Resort Convenções SPA Wish Serrano Hotel Gramado Wish Serrano Hotel Wish Serrano Gramado Wish Serrano Wish Serrano Resort Convention Gramado Wish Serrano BY GJP Wish Serrano Wish Serrano Resort Hotel Wish Serrano Resort Gramado Wish Serrano Resort Hotel Gramado ## Frequently asked questions ### Does Wish Serrano Resort have a pool? ### How much does it cost to stay at Wish Serrano Resort? ### Is Wish Serrano Resort pet-friendly? ### How much is parking at Wish Serrano Resort? ### What time is check-in at Wish Serrano Resort? ### What time is check-out at Wish Serrano Resort? ### Where is Wish Serrano Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Wish Serrano Resort Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 659 8 - Good 227 6 - Okay 63 4 - Poor 33 2 - Terrible 18 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.2/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ## Reviews ### 8/10 Good #### Caio 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel ##### Caio Stayed 6 nights in Jul 2025 ### 8/10 Good #### Leonardo 13 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in. ##### Leonardo Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Verified traveller 21 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otima ##### Verified traveller Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Rosa Meire 18 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo ok ##### Rosa Meire Stayed 6 nights in Jul 2024 ### 4/10 Poor #### Gabby 25 Sept 2024 Liked: Amenities From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back ##### Gabby Stayed 1 night in Sep 2024 ### 4/10 Poor #### sharmila 16 Mar 2025 Liked: Amenities, property conditions & facilities Disliked: Staff & service This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times. ##### sharmila Stayed 5 nights in Mar 2025 ### 8/10 Good #### Hilda Maria 13 Sept 2025 #### Hilda Café da manhã excelente, funcionários muito prestativos. Gostei muito da área externa e dos jardins. Estão até mais bem cuidados do que da minha última estadia. ##### Hilda Maria Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### FABIO 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel tradicional O hotel é grande, mantém a tradição de hospedagem por anos - fiquei lá a primeira vez 30 anos atrás. Pelo tempo segue bem conservado! Irá passar por uma reforma em breve! Corresponde ao que se propõe - hotel para convenções ! ##### FABIO Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Fernanda 3 Sept 2025 Liked: Cleanliness, staff & service, room comfort #### muito bom hotel o lugar onde o hotel está é lindíssimo. o quarto precisa reforma, mas ainda assim está lindo e em boas condições. atendimento muito cordial, bom café da manhã. voltaria certamente. ##### Fernanda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Marina 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótima localização, quartos amplos e confortáveis, hotel é um pouco antigo porém muito bem conservado. Muitas atividades para as crianças e também para os adultos. Excelente atendimento. ##### Marina Stayed 1 night in Aug 2025 ### 8/10 Good #### Paulo 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O Hotel, funcionários, tudo otimo. O estacionamento terceirizado é uma vergonha. Confuso. E pasme, cobram R$45,00 a diária. ##### Paulo Stayed 1 night in Aug 2025 ### 8/10 Good #### Rodrigo 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente opção em Gramado Hotel com excelente localização com ótima infraestrutura, confortável. Nossa escolha sempre que vamos à Gramado. Entretanto desta vez a piscina aquecida não estava tão quente como de costume. ##### Rodrigo Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Josiane 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfeito O lugar é incrível com muitas opções de lazer para dias chuvosos também, café da manhã impecável tudo muito perfeito ##### Josiane Stayed 3 nights in Aug 2025 ### 8/10 Good #### Barbara 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Me decepcionei com o quarto no prédio anexo porque reservei essa opção sem saber. Nosso quarto ficou sem luz e imediatamente nos transferiram para suite executiva que era maravilhosa. Equipe foi eficiente e prestativa. ##### Barbara Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Fausto Fernandes Duarte 31 Jul 2025 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service Hotel muito ##### Fausto Fernandes Duarte Stayed 2 nights in Jul 2025 ### 8/10 Good #### Vinicius 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Agradável. ##### Vinicius Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### IGOR 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom! Excelente! Boa localização, no centro de gramado. Ficamos no regime de meia pensão, comida muito boa. Quartos grandes e confortáveis. ##### IGOR Stayed 3 nights in Jul 2025 ### 8/10 Good #### NILTON P 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel um pouco antigo.. mas muito bem cuidado.. tudo foi maravilhoso, realmente um resort.. ótimo pra crianças! ##### NILTON P Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities O quarto estava muito quente , pedimos para desligar a calefação mas ficou quente igual ##### Verified traveller Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Georgeana 19 Jul 2025 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities #### Descaso com hóspede Fiquei hospedada com minha filha desde segunda(14/07) até sábado (19). Desde o dia que cheguei necessitei solicitar alguns serviços basicos( tv sem funcionar,dispenses de sabonetes sem funcionar, ausência de amenities e , principalmente, duchas higiênica c temperatura muito alta, sem água fria) Solicitei conserto dessa ducha quatro dias seguidos, só fui atendida dia 17/07) porém, apesar do técnico ter vindo ao quarto, o problema persistiu . Em 18/07 um técnico retornou ao apartamento porém mais uma vez não conseguiu resolver o problema! Acredito que,um hotel categoria 5 estrelas, já que não consegue resolver o problema, deveria ter trocado nosso quarto ainda no primeiro dia! Enfim, minhas férias já encerraram e levei uma impressão muito ruim do Wish Serrano resort! ##### Georgeana Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Fernanda 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Delícia de hotel! O hotel é lindo! Muito aconchegante, atendimento impecável e café da manhã delicioso. Localização incrível. ##### Fernanda Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jorge 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Otimo hotel em Gramado Hotel bem localizado em Gramado, bem confortavel. Recomendo ##### Jorge Stayed 6 nights in Jul 2025 ### 6/10 Okay #### Pedro Henrique 8 Jul 2025 Liked: Cleanliness, staff & service, room comfort Essa foi a segunda vez que nos hospedamos no wish. Dessa vez reservamos um apartamento no anexo. No primeiro dia, teve muito barulho nos corredores e apartamentos superiores até depois do permitido. Uma sugestão é ter mais funcionários no controle do anexo, porque também há a livre entrada de qualquer pessoa no complexo, sem identificação e com isso, pouca segurança. O café é o ponto forte do hotel. ##### Pedro Henrique Stayed 3 nights in Jul 2025 ### 4/10 Poor #### LINA 23 Jun 2025 Liked: Cleanliness Disliked: Staff & service O café da manhã foi de baixa qualidade. A saduicheira estava MUITO suja, não é limpa há muito tempo, no geral o local não oferece conforto, é barulhento e o alimento servido deixa muito a desejar. ##### LINA Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Jair 14 Jun 2025 Liked: Cleanliness, staff & service Razoável ##### Jair Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Palazzo dei Ciompi Suites](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Dei-Ciompi-Suites.h1183800.Hotel-Information) > > [Nemzeti Hotel Budapest - MGallery Collection](https://www.expedia.co.uk/Budapest-Hotels-Hotel-Nemzeti-Budapest-MGallery.h13130.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.co.uk/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [Hotels in Glasgow](https://www.expedia.co.uk/Glasgow-Hotels.d1334.Travel-Guide-Hotels) > > [Anantara Villa Padierna Palace Benahavís Marbella Resort - A Leading hotel of the world](https://www.expedia.co.uk/Benahavis-Hotels-Anantara-Villa-Padierna-Palace-Benahavis-Marbella-Resort-A-Leading-Hotel-Of-The-World.h1045557.Hotel-Information) > > [BrewDog Kennels Aberdeen](https://www.expedia.co.uk/Aberdeen-Hotels-BrewDog-Kennels-Aberdeen.h45663402.Hotel-Information) > > [Conrad London St. James](https://www.expedia.co.uk/London-Hotels-Conrad-London-St-James.h4661230.Hotel-Information) > > [TravelodgeUK Hotels in Lincoln](https://www.expedia.co.uk/Lincoln-Hotels-Travelodge-UK.0-0-d4678--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [TravelodgeUK Hotels in Hove](https://www.expedia.co.uk/Hove-Hotels-Travelodge-UK.0-0-d4662--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [HF Fénix Garden](https://www.expedia.co.uk/Lisbon-District-Hotels-HF-Fenix-Garden.h2167131.Hotel-Information) > > [Hotel Globales Cala Blanca](https://www.expedia.co.uk/Ciutadella-De-Menorca-Hotels-Globales-Cala-Blanca.h1107633.Hotel-Information) > > [Blue Nest](https://www.expedia.co.uk/Kos-Hotels-Blue-Nest.h10973417.Hotel-Information) > > [ibis Styles Bournemouth](https://www.expedia.co.uk/Bournemouth-Hotels-Ibis-Styles-Bournemouth.h67309.Hotel-Information) > > [Glasgow Youth Hostel](https://www.expedia.co.uk/Glasgow-Hotels-Glasgow-Youth-Hostel.h1854069.Hotel-Information) > > [Hotels in Flåm](https://www.expedia.co.uk/Flam-Hotels.d6024041.Travel-Guide-Hotels) > > [Mercure Antwerp City South](https://www.expedia.co.uk/Antwerp-Hotels-Mercure-Antwerp-City-South.h442005.Hotel-Information) > > [Golden Tulip Opera De Noailles](https://www.expedia.co.uk/Paris-Hotels-Golden-Tulip-Opera-De-Noailles.h53535.Hotel-Information) ### Flights > [Flights from Newcastle-upon-Tyne (NCL) to Cinisi (PMO)](https://www.expedia.co.uk/lp/flights/ncl/pmo/newcastle-to-palermo) > > [Emirates Harare (HRE) to Bishop's Stortford (STN) flights](https://www.expedia.co.uk/lp/flight-routes/emirates-from-harare-intl-to-stansted/ek/hre/stn) > > [Flights from Hyderabad (HYD) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/hyd/man/hyderabad-to-manchester) > > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.co.uk/lp/flights/yyc/yyz/calgary-to-toronto) ### Activities > [Things to do in Asilah](https://www.expedia.co.uk/Things-To-Do-In-Asilah.d6134969.Travel-Guide-Activities) ### Packages > [Lake Bolsena](https://www.expedia.co.uk/Lake-Bolsena-Lazio.d6051857.Attraction) ### General > [Visit Munich City Centre](https://www.expedia.co.uk/Munich-Munich-City-Centre.dx6200413)