Title: Wish Serrano Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=181123&destination=Gramado%2C+Rio+Grande+do+Sul%2C+Brazil&selected=1807581&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wish Serrano Resort Travelers find rejuvenation at the spa or challenge family members to basketball at this resort where both relaxation and fun await guests. ## Photo gallery for Wish Serrano Resort ![Front of property – evening/night - Wish Serrano Resort (Gramado)](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/f741b590.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7896c645-5ce8-4662-b4c1-32936c1cb7de-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![32-inch LCD TV with cable channels, TV - Wish Serrano Resort (Gramado)](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/37e770a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Wish Serrano Resort (Gramado)](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/692f45c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool loungers - Wish Serrano Resort (Gramado)](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/b06970c1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Wish Serrano Resort in Gramado Centro, enjoy family-friendly luxury with entertainment. Pocahy Zen Spa offers body scrubs, and activities include archery and volleyball. Four restaurants serve breakfast buffets and BBQ. The property features live shows and free WiFi. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Pet-friendly - Free Wi-Fi £81 includes taxes & fees 15 Mar - 16 Mar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for Premier Room, Balcony ![Premier Room, Balcony | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/a5ff62c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, Balcony 8.8 Excellent 13 reviews ### Highlights Balcony Air conditioning LCD TV Hypo-allergenic bedding Ceiling fan Premium bedding Blackout curtains Separate bedroom - 258 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Junior Suite ![Junior Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/d0d5035a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.4 Exceptional 8 reviews ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Ceiling fan Premium bedding Blackout curtains Separate bedroom - 258 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Standard Room, Annex Building ![Standard Room, Annex Building | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/77b99485.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Annex Building 9.0 Wonderful 37 reviews ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Ceiling fan Hairdryer - 258 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### Junior Suite With Balcony - Sleeps 2 ### Executive Suite - Sleeps 4 ### View all photos for Superior Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/943ece4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 3 ### View all photos for Junior Suite, Balcony ![Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/w797h527x3y37-00396cb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Ceiling fan Premium bedding Blackout curtains Separate bedroom - Garden view - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Executive Suite ![Executive Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/8c93519e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 10.0 Exceptional 1 review ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Ceiling fan Premium bedding Blackout curtains Separate bedroom - Garden view - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds OR 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed ### View all photos for Junior Suite Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/536c5069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Non Smoking - Sleeps 2 ### View all photos for Family Room Non smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/c045c988.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Non smoking - Sleeps 4 ### View all photos for Premier Room Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/3292e69f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room Non Smoking - Sleeps 3 ### Premier Room With Balcony Non Smoking - Sleeps 3 ### View all photos for Premiere ![Premiere | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/5326bef6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premiere 9.2 Wonderful 11 reviews ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Ceiling fan Hairdryer - 258 sq ft - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Family Room ![Family Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/b762a53d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 9.0 Wonderful 2 reviews ### Highlights Porch/lanai Air conditioning LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Ceiling fan Hairdryer - 355 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Wish-Serrano.h1807581.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Wish-Serrano.h1807581.Hotel-Information) ## About the area Located in Gramado Centro, a neighbourhood in Gramado, Wish Serrano Resort is in the entertainment district and on a lake. Korvatunturi Theater and Etnias Square are cultural highlights, and travellers looking to shop may want to visit Gramado Covered Street and Gramado Central Avenue. Travelling with kids? Consider Gramado Tennis Club and Mirante do Belvedere. Take the opportunity to explore the area for water adventures such as rafting. [Visit our Gramado travel guide](https://www.expedia.co.uk/Gramado.dx181123) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.38219%2C-50.87336&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=k_i80r1uuY_eeh0ofb08yqEkxIY=) Av das Hortensias, 1480, Gramado, RS, 95.670-138 ### What's nearby - ![Sao Pedro Church showing a fountain](https://images.trvl-media.com/place/6214584/c2d9fc69-1c95-4f1b-a46c-27e6eaef2414.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Central Avenue 1 min walk \- 0.1 miles - ![Sao Pedro Church which includes a church or cathedral](https://images.trvl-media.com/place/6214584/f2897071-12ea-4057-b70a-c18772ebf896.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sao Pedro Church 4 min walk \- 0.3 miles - ![Covered street - Gramado, Rio Grande do Sul, Brazil](https://images.trvl-media.com/place/6258340/b76e2b98-372d-48de-b956-31da74a197cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Covered Street 6 min walk \- 0.4 miles - ![Mini Mundo showing rides](https://images.trvl-media.com/place/6214555/29e14335-a9a0-4753-88a5-445e88a172ea.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mini Mundo 6 min walk \- 0.4 miles - Rua Torta 1 min walk \- 0.0 miles ### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) 84 min drive ### Restaurants - Cantina Pastasciutta 4 min walk - Quiero Cafe 3 min walk - Garda Restaurante 2 min walk - Pizzaria Temática Porto Pirata 3 min walk - Maison de la Fondue 3 min walk ## About this property ### Wish Serrano Resort Luxury family-friendly hotel near Gramado Covered Street You can look forward to a free breakfast buffet, a poolside bar and concerts and live shows at Wish Serrano Resort. Indulge in a facial, a body treatment and a manicure/pedicure at Pocahy Zen Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and barbecue. Enjoy the gym, as well as activities, such as volleyball, basketball and archery. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool and an outdoor pool, along with sunloungers - An outdoor tennis court, valet parking (surcharge) and supervised childcare (surcharge) - A banquet hall, multilingual staff and concierge services - Free newspapers, luggage storage and tour/ticket information - Guest reviews say great things about the helpful staff Room features All 258 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning. Other amenities include: - Jetted bath, free toiletries and hairdryers - 32-inch LCD TVs with cable channels - Porches or lanais, wardrobes/cupboards and ceiling fans ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/43772f37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Gramado Termas Resort & Spa Gramado - Pool - Hot tub - Breakfast included - Spa 8.4 Very good 996 reviews £53 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/74000000/73100000/73099400/73099394/776ee3f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buona Vitta Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids’ pool 9.2 Wonderful 1,003 reviews £55 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=73099394&PinnedHotelID=73099394&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/16000000/15960000/15953800/15953719/4c21dd45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prodigy Gramado by Wish Gramado Centro - 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Spa - Pet-friendly 9.6 Exceptional 173 reviews £98 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=83175802&PinnedHotelID=83175802&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=1807581&PinnedHotelID=1807581&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1807581,32631802,73099394,15953719,3412241) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Valet parking on site (BRL 50 per day) - Limited on-site valet parking ### Food and drink - Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends - 4 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Forneria di Como - Garda - Maggiore Lounge e Bar - The Grill ### Things to do - Arcade/game room - Archery - Basketball - Billiards/pool table - Children's club - Children's pool - Concerts/live shows - Full-service spa - Gym - Hot tub - Indoor pool - Outdoor pool - Outdoor tennis court - Playground - Sauna - Shopping - Steam room - Volleyball ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 11,119 square feet of conference space - Business centre - Meeting room ### Outdoors - Barbecue grill - Garden - In the mountains - On a lake - Picnic area - Pool loungers ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 3 buildings - 4 floors - Banquet hall - Built in 1976 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 135.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 3.43 per accommodation, per night - Service fee: 10 per cent We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: BRL 50.00 per day - Pet fee: BRL 135.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Serrano Convenções Serrano Convenções Gramado Serrano Resort Serrano Resort Convenções Serrano Resort Convenções Gramado Wish Serrano Resort Gramado, Brazil Serrano Hotel Gramado Wish Serrano Convention Wish Serrano Convention Gramado Wish Serrano Resort Convention Wish Serrano GJP Hotel Gramado Wish Serrano GJP Hotel Wish Serrano GJP Gramado Wish Serrano GJP Serrano Resort Convenções SPA Wish Serrano Hotel Gramado Wish Serrano Hotel Wish Serrano Gramado Wish Serrano Wish Serrano Resort Convention Gramado Wish Serrano BY GJP Wish Serrano Wish Serrano Resort Hotel Wish Serrano Resort Gramado Wish Serrano Resort Hotel Gramado ## Frequently asked questions ### Does Wish Serrano Resort have a pool? ### How much does it cost to stay at Wish Serrano Resort? ### Is Wish Serrano Resort pet-friendly? ### How much is parking at Wish Serrano Resort? ### What time is check-in at Wish Serrano Resort? ### What time is check-out at Wish Serrano Resort? ### Where is Wish Serrano Resort located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wish Serrano Resort Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 661 8 - Good 224 6 - Okay 62 4 - Poor 34 2 - Terrible 20 ## Reviews ### 10/10 Excellent #### Denize 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent apartment! Staff very friendly and helpful! Everything was great! ![](https://a.travel-assets.com/ugc/hotel-reviews/6fee5ee8-843d-468e-a8af-4c90c0c1ec70-1766841537818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Denize Stayed 3 nights in Dec 2025 ### 8/10 Good #### Caio 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel ##### Caio Stayed 6 nights in Jul 2025 ### 8/10 Good #### Leonardo 13 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in. ##### Leonardo Stayed 1 night in Jan 2025 ### 10/10 Excellent #### CARLOS A 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### CARLOS A Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller 21 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otima ##### Verified traveller Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Rosa Meire 18 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo ok ##### Rosa Meire Stayed 6 nights in Jul 2024 ### 4/10 Poor #### Gabby 25 Sept 2024 Liked: Amenities From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back ##### Gabby Stayed 1 night in Sep 2024 ### 4/10 Poor #### sharmila 16 Mar 2025 Liked: Amenities, property conditions & facilities Disliked: Staff & service This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times. ##### sharmila Stayed 5 nights in Mar 2025 ### 6/10 Okay #### Pedro Henrique 8 Dec 2025 Liked: Cleanliness, staff & service Disliked: Room comfort A cama era bem ruim e o quarto antigo, de resto ok. ##### Pedro Henrique Stayed 3 nights in Dec 2025 ### 8/10 Good #### Simone 5 Dec 2025 Liked: Property conditions & facilities, room comfort O quarto é bom, grande, boa manutenção! O café da manhã é aquela confusão né. Cheio de gente e fila para tudo mas os produtos são de boa qualidade. ##### Simone Stayed 1 night in Nov 2025 ### 6/10 Okay #### Roberto 4 Dec 2025 Sim ##### Roberto Stayed 5 nights in Nov 2025 ### 8/10 Good #### Renato 29 Nov 2025 Liked: Cleanliness, staff & service, amenities Quarto agradável, confortável e espaçoso. Cama e travesseiros muito bons. O banheiro é bom mas já pede renovação. ##### Renato Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Roberto 27 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gostei do hotel, bem localizado! ##### Roberto Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Evaldo 24 Nov 2025 Liked: Cleanliness, staff & service, amenities Quarto com excelente espaço, serviço de camareira eficiente, áreas comuns bem integradas, pessoal educado e disponível. ##### Evaldo Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Richard 18 Nov 2025 Liked: Cleanliness, staff & service, amenities Equipe nota mil, estrutura do hotel, café da manhã excelente. Único porém foi o quarto, goteira externa do ar condicionado dos outros andares não contribuiu para um ##### Richard Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Melito 11 Nov 2025 Liked: Cleanliness, staff & service, room comfort Tudo Perfeito ##### Melito Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Tyciano 11 Nov 2025 Liked: Cleanliness, staff & service, amenities Quarto muito bem equipado com cama confortável, chuveiro bom e wifi funcionando bem todo o tempo. O café da manhã tinha uma grande variedade de opções. Piscina aquecida e sauna também agradaram bastante. ##### Tyciano Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Celso 3 Nov 2025 Liked: Cleanliness, staff & service, amenities Quarto e café da manhã maravilhosos…equipe de manobristas e limpeza nota 10\. No entanto, a equipe da recepção é extremamente antipatica e orientações confusas ##### Celso Stayed 1 night in Nov 2025 ### 10/10 Excellent #### CINTYA 3 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto amplo e limpo. Funcionários nota mil. ##### CINTYA Stayed 1 night in Nov 2025 ### 6/10 Okay #### guilherme 28 Oct 2025 Liked: Cleanliness, staff & service, amenities Poucas pessoas trabalhando na recepção para realização do check in, o hotel estava cheio e foi um processo demorado. ##### guilherme Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Vitoria 28 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ficamos muito satisfeitos com a hospedagem. Voltaríamos com certeza. Café da manhã muito bom, bem variado e com qualidade. Únicos pontos a melhorar para mim como um todo é o ambiente do café da manhã, que pode ser bem mais agradável, uma iluminação mais legal e mais decorado - tal como é o restante do hotel, e a temperatura das piscinas aquecidas, onde alguma das 3 piscinas poderia ser mais quente que as demais. Estava 14ºC em Gramado e a água estava um pouco desagradável em todas. ##### Vitoria Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### FRANCISCO CLAUDIO 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto impecável! A Sra. Paula sempre gentil e atenciosa. Equipe de recepção muito disponível e as refeições nos restaurantes são deliciosas. Café da manhã bom e farto. Parabéns pelo serviço e pelo hotel. Hotel muito bem conservado, boas instalações. Vale todo o investimento em ficar lá. ##### FRANCISCO CLAUDIO Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Ana 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel no centro de Gramado com muita área verde Ótima localização. Estrutura excelente. Serviços muito bons. Restaurantes e café da manhã ótimos. ##### Ana Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Lourenço 22 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Muito ruim o check in ##### Lourenço Stayed 1 night in Sep 2025 ### 8/10 Good #### Hilda Maria 13 Sept 2025 #### Hilda Café da manhã excelente, funcionários muito prestativos. Gostei muito da área externa e dos jardins. Estão até mais bem cuidados do que da minha última estadia. ##### Hilda Maria Stayed 6 nights in Sep 2025 ### Expedia's Latest Trends ### Hotels > - [GM Premium Hotel ](https://www.expedia.co.uk/Hanoi-Hotels-GM-Premium-Hotel.h76325388.Hotel-Information) > - [Eko Residence Hotel](https://www.expedia.co.uk/Porto-Alegre-Hotels-Eko-Residence-Hotel.h3609858.Hotel-Information) > - [Hotels in Valkenburg](https://www.expedia.co.uk/Valkenburg-Hotels.d6359158.Travel-Guide-Hotels) > - [Stables Ashbourne](https://www.expedia.co.uk/Ashbourne-Hotels-Stables-Ashbourne.h83401781.Hotel-Information) > - [Farmstay South Africa](https://www.expedia.co.uk/South-Africa-Agritourism.d165-aaAgritourism.Travel-Guide-Accommodation) > - [Luxury Hotels in Taipei](https://www.expedia.co.uk/Taipei-Hotels-Luxury-Hotel.0-0-d180030-tLuxuryHotel.Travel-Guide-Filter-Hotels) > - [Hotels in Dambulla](https://www.expedia.co.uk/Destinations-In-Dambulla.d6052558.Hotel-Destinations) > - [Disney Dreams Luxury Private Water Park 6 Bedroom Villa by RedAwning](https://www.expedia.co.uk/Orlando-Hotels-Disney-Dreams-Luxury-Private-Water-Park-6-Bedroom-Villa.h54622449.Hotel-Information) > - [Hotels with Parking in Aberdeen](https://www.expedia.co.uk/Aberdeen-Hotels-Hotel-With-Parking.0-0-d6054175-thotelwithparking.Travel-Guide-Filter-Hotels) > - [Cherry Bar Rooms](https://www.expedia.co.uk/London-Hotels-Dirty-Liquor-Hotel.h48410787.Hotel-Information) ### Flights > - [Flights from Aberdeen (ABZ) to Nuremberg (NUE)](https://www.expedia.co.uk/lp/flights/abz/nue/aberdeen-to-nuremberg) > - [HK Express Chek Lap Kok (HKG) to Narita (NRT) flights](https://www.expedia.co.uk/lp/flight-routes/hk-express-from-hong-kong-intl-to-narita-intl/uo/hkg/nrt) > - [British Airways Hounslow (LHR) to Baltimore (BWI) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-heathrow-to-baltimore-washington-intl-thurgood-marshall/ba/lhr/bwi) > - [Flights from leeds bradford airport](https://www.expedia.co.uk/lp/airports/lba/flights-from-leeds-bradford-airport) > - [Flights from Bristol (BRS) to Frankfurt (FRA)](https://www.expedia.co.uk/lp/flights/brs/fra/bristol-to-frankfurt) > - [Flights from Seawell (BGI) to Barry (CWL)](https://www.expedia.co.uk/lp/flights/bgi/cwl/bridgetown-to-cardiff) ### Cars > - [luxury Car Hire in Pakistan](https://www.expedia.co.uk/Luxury-Car-Rentals-In-Pakistan.d140-tLuxury.Car-Rental-Destination-Class) ### Packages > - [Kadriorg Palace](https://www.expedia.co.uk/Kadriorg-Palace-Kesklinn.d6073025.Attraction) > - [Le Mont-Saint-Michel Holidays](https://www.expedia.co.uk/Le-Mont-Saint-Michel.d6034587.Holidays-City-Breaks) > - [Loch Tay](https://www.expedia.co.uk/Loch-Tay-Scotland.d553248634855452142.Attraction) > - [Fuschl am See Holidays](https://www.expedia.co.uk/Fuschl-Am-See.d6059395.Holidays-City-Breaks) ### General > - [Visit Faro City Centre](https://www.expedia.co.uk/Faro-Faro-City-Centre.dx6157619) > - [Visit Winchmore Hill](https://www.expedia.co.uk/London-Winchmore-Hill.dx553248635118484120) > - [Visit Hout Bay](https://www.expedia.co.uk/Cape-Town-Hout-Bay.dx500786) ---