Title: Hotel Renascença Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Renascença Family-friendly hotel with free breakfast and 24-hour fitness centre ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/11679af0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/55c01445.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/0d3a7639.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s area](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/63bbe434.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, Jetted Tub | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/0b810212.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Renascença in Três Pinheiros combines comfort with convenience. Start your day with a breakfast buffet before exploring the area. Afterward, shop on-site, relax in the garden, or unwind at the indoor pool with sun loungers. Dry cleaning services add extra convenience. VIP Access 8.6 Excellent ## Popular amenities - Gym - Pool - Breakfast included - Pet-friendly - 24/7 front desk - Laundry £59 includes taxes & fees 11 Dec - 12 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=18442279&PinnedHotelID=18442279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=18442279&PinnedHotelID=18442279&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=18442279&PinnedHotelID=18442279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=18442279&PinnedHotelID=18442279&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18442279&PinnedHotelID=18442279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18442279&PinnedHotelID=18442279&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=18442279&PinnedHotelID=18442279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=18442279&PinnedHotelID=18442279&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Quarto Super Luxo Casal | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/e397e067.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Super Luxo Casal ### Highlights Soundproofed Air conditioning LED TV Hairdryer Private bathroom Minibar Cable channels Desk - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/2af816c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Deluxe 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning LED TV Hairdryer Private bathroom Minibar Cable channels Desk - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ![Deluxe Suite, Jetted Tub | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/0b810212.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Jetted Tub ### Highlights Soundproofed Air conditioning LED TV Jetted bath Private bathroom Hairdryer Minibar Cable channels - Sleeps 2 - 1 Double Bed ![Quarto Luxo Quadruplo | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/d7eca534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Luxo Quadruplo 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning LED TV Hairdryer Private bathroom Minibar Cable channels Desk - Sleeps 4 - 1 Double Bed and 2 Single Beds OR 2 Double Beds ![Luxury Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/c9b61e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Hairdryer Private bathroom Minibar Cable channels - 377 sq ft - Sleeps 4 - 1 Queen Bed ![Quarto Luxo Cobertura | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/4d2e6834.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Luxo Cobertura ### Highlights Soundproofed Air conditioning LED TV Hairdryer Private bathroom Minibar Cable channels Desk - 32 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/990b293c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 322 sq ft - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/2af816c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxo Terreo 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning LED TV Hairdryer Private bathroom Minibar Cable channels Desk - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/79262187.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Super - 376 sq ft - Sleeps 4 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/1890a1c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Super - 322 sq ft - Sleeps 4 ### Luxo Terreo Acessivel ### Highlights Soundproofed Air conditioning LED TV Hairdryer Private bathroom Minibar Cable channels Desk - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/69085078.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Handicapped Room with internal view - 215 sq ft - Sleeps 3 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/3faf468b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite Deluxe - 161 sq ft - Sleeps 3 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/d776cf1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe - 161 sq ft - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18450000/18442300/18442279/d9e08987.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Deluxe - 247 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Hotel-Renascenca.h18442279.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Hotel-Renascenca.h18442279.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.40177%2C-50.87175&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gOPTz18lRK5JgznD4ZAXj3GKK9I=) Avenida Borges de Medeiros, 51, Bairro Três Pinheiros, Gramado, Rio Grande Do Sul, 95670-000 #### What's nearby - Serra Park Events Center - 6 min walk - 0.4 miles - Black Lake Park - 15 min walk - 0.8 miles - Joaquina Rita Bier Lake - 2 min drive - 1.2 miles - Mini Mundo - 3 min drive - 1.4 miles - Gramado Central Avenue - 3 min drive - 1.6 miles #### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 89 min drive #### Restaurants - ‪Bar Lanches - ‬2 min drive - ‪Hector Pizzaria Tematica - ‬3 min drive - ‪Miroh! Chocolate Makes - ‬17 min walk - ‪Alemanha Encantada - ‬3 min drive - ‪Sierra Parque Gramado - ‬12 min walk ## About this property ### Hotel Renascença Family-friendly hotel near Gramado Covered Street Consider a stay at Hotel Renascença and take advantage of a free breakfast buffet, shopping on-site and a garden. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An indoor pool, along with sunloungers - Free self-parking - Tour/ticket information, a 24-hour front desk and meeting rooms - Free newspapers, a TV in reception and a computer station Room features All 55 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - LED TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/66000000/65540000/65533100/65533064/f2df9384.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 595 reviews £101 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=65533064&PinnedHotelID=65533064&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/34000000/33310000/33302800/33302796/6407c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tri Hotel Canela Vila Suzana - Pool - Breakfast included - Pet-friendly - Kids pool 9.2 Wonderful 1,015 reviews £42 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=33302796&PinnedHotelID=33302796&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/21000000/20170000/20166700/20166690/d517615f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Galo Vermelho Dutra - 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15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4942705&PinnedHotelID=4942705&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7 AM to 10 AM ### Things to do - 24-hour gym - Arcade/game room - Free children's club - Indoor pool - Shopping - TV in common areas ### Family friendly - Arcade/game room - Free children's club - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 4 floors - Banquet hall - Built in 2013 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 45.00 per pet, per day Service animals are welcome, and are exempt from fees Up to 15 kg per pet Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BRL 90.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 3.28 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: BRL 45.00 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: BRL 90.0 per day - Service fee: 10 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Hotel Renascença Gramado Renascença Gramado Hotel Renascença Hotel Hotel Renascença Gramado Hotel Renascença Hotel Gramado ## Frequently asked questions ### Does Hotel Renascença have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Hotel Renascença? > As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Renascença on 11 Dec 2025 start from £58.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Gramado-Hotels-Hotel-Renascenca.h18442279.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Renascença pet-friendly? > Yes, this property allows pets with a maximum weight of up to 15 kg per pet. There's a fee of BRL 45.00 per pet, per day. Service animals are exempt from fees. ### How much is parking at Hotel Renascença? > Self-parking is free at this property. ### What time is check-in at Hotel Renascença? > Check-in start time: 2:00 PM; check-in end time: 11:30 PM. ### What time is check-out at Hotel Renascença? > Checkout is at noon. ### Where is Hotel Renascença located? > This family-friendly Gramado hotel is located in Três Pinheiros, within 1 mi (2 km) of Serra Park Events Center, Black Lake Park and Lavender Garden Park. Mini Mundo and Gramado Tennis Club are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Renascença Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 87 8 - Good 52 6 - Okay 25 4 - Poor 5 2 - Terrible 1 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 7.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 6/10 Okay #### Volkhart 23 Sept 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Small rooms with low ceiling corners where I cracked my head several times. No bathroom ventilation. Mold clearly visible between the tiles.Average breakfast. The breakfast room can be overcrowded if there is a tour bus. The pool was shut without prior notice and no discount given. Excellent staff, especially the very nice cleaning lady. ##### Volkhart Stayed 2 nights in Sep 2025 ### 8/10 Good #### Josias 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Custo benefício bom. Café da manhã muito bom. A água da piscina aquecida que não fica tão quente. E falta algumas placas de sinalização para o café da manhã. Muito bom ter o ar condicionado com aquecedor. ##### Josias Stayed 2 nights in Aug 2025 ### 6/10 Okay #### LISANDRA 4 Aug 2025 Liked: Staff & service Razoável, piscina fria e ambiente com pouca iluminação ##### LISANDRA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Adriana 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Limpeza impecável,atendimento,café da manhã bom . ##### Adriana Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### JADSON ZELESIO 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradável Hotel agradável com bom custo benefício, boa estrutura e bom cafe da manhã, localizado longe do centro. ##### JADSON ZELESIO Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Paulo 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilidade Esse hotel e um dos meus preferidos em Gramado, sempre procuro hosperdar\_me nesse estabelecimento pelo conjunto que oferece, um lical tranquilo, quartos ótimos. ##### Paulo Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel maravilhoso Hotel maravilhoso, ótimas instalações, tudo limpo e confortável. Quartos aconchegantes e completos. Sala de jogos, academia e espaço kids. A piscina é coberta e aquecida. Café da manhã bem variado. Ótimo atendimento. ##### Verified traveller Stayed 1 night in Mar 2025 ### 4/10 Poor #### Ciro 23 Dec 2024 Disliked: Staff & service, room comfort #### Péssima experiência. Não recomendo. O hotel é razoável e o valor é barato comparado aos demais de gramado, mas acaba sendo caro pelo que oferece. Café da manhã bem razoável, nenhum prato típico da região, nem mesmo um chocolate quente. Colchões moles. Roupa de cama e chuveiros bons. O hotel aceita animais mas permite que os donos os abandonem dentro dos quartos enquanto vão passear o dia todo na cidade. Tive a sorte de ganhar um quarto em frente a um pobre animal abandonado que não parava de latir desesperadamente durante as duas horas que consegui aguentar. Pedi para trocar de quarto mas disseram não ter nenhum disponível, apenas se eu pagasse mais, o que acabei aceitando para me livrar dos tutores desalmados. No fim saiu barato e consegui dormir. ##### Ciro Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Tiago 6 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bom café da manhã ótimo, perfeito pra família ##### Tiago Stayed 4 nights in Jul 2024 ### 8/10 Good #### Rafael 15 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel bom e funcional Para começar o quarto é ótimo com bastante espaço para a família com 2 camas de solteiro e uma de casal com um mezanino. Mas o banheiro é super apertado. A piscina é pequena mas funcional e quentinha. Café da manhã repetitivo e as vezes com demora de reposição. O espaço do café também um pouco apertado. Por fim, vi que teria direito a uma garrafa de bebida por ser Associado Gold.do Hotéis.com, mas isso não foi indicado na recepção. Só vi na.saida então não fiz a reclamação. Mesmo assim foi uma bola fora. ##### Rafael Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Verified traveller 6 Dec 2023 Liked: Staff & service #### Simples Hotel antigo necessita atualização, quarto razoável, black-out nas janelas do quarto não cobre a janela, cobertores com aspecto velho, banheiro antigo, necessitando de reforma, porém o banho é bom. Cafe da manhã bem simples. No check-in houve uma cobrança de 10% de taxa de serviço que não foi informado no momento da reserva, pois ao concluir a reserva havia a informação de que seria necessário pagamento de taxa de turismo de 3,00 na propriedade e não mais 10%. O hotel alegou que o site de reserva era responsável por esta falta de informações. Também, como cliente silver, teria direito a uma garrafa de bebida(espumante ou vinho) o hotel informou que não tinha conhecimento disso, pois não trabalhavam desta forma, ou seja, na reserva há uma informação e na propriedade outra. Não é um hotel que recomendo, não é aconchegante. ##### Verified traveller Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Mateus 15 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Custo X Benefício Ótimo custo benefício em Gramado. É recomendado estar de carro, pois a localização do hotel é um pouco afastada do centro. Bom café da manhã. ##### Mateus Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### FRANCIS 28 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lugar top demais e pessoas dispostas a orientar e ajudar no passeio. ##### FRANCIS Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Jonathan 19 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Jonathan Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Flavia Scola 30 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel bom. Hotel bom, quarto bom, café da manhã bom. Poderiam investir mais no salão de jogos. Voltaríamos a nos hospedar com certeza. ##### Flavia Scola Stayed 5 nights in Jan 2023 ### 8/10 Good #### Juliano 28 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom local Bom local, agradável recepção, ótimo café da manhã, bem localizado ##### Juliano Stayed 1 night in Dec 2022 ### 6/10 Okay #### Jesus Breno 18 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Café da manhã deixa muito à Desejar. o Café propriamente dito era da marca 6F. frio, fraco,f...formiga f... no fundo. ##### Jesus Breno Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Paulo 11 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel excelente para descansar Excelente hotel, com piscina interna, otimo atendimento. Localizado em uma regiao bonita na entrada da cidade. ##### Paulo Stayed 2 nights in May 2022 ### 4/10 Poor #### Andre 11 Apr 2022 Disliked: Amenities, property conditions & facilities . ##### Andre Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Raquel 1 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto muito aconchegante, café da manhã maravilhoso. Funcionários muito educados. Só fiquei muito chateada pois exatamente nos meus 2 dias de reserva a piscina estava fechada. Como choveu queria muito ter utilizado a piscina.mas fora esse detalhe muito aconchegante o hotel. ##### Raquel Stayed 2 nights in Feb 2022 ### 6/10 Okay #### Leonardo 9 Feb 2022 Liked: Staff & service Viajamos em família na baixa temporada e o preço estava bom considerando as condições gerais do hotel. Porém, com uma diária mais alta, acredito que o hotel não vale a pena. ##### Leonardo Stayed 1 night in Feb 2022 ### 8/10 Good #### Thiago 31 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Otimo Custo Benefícios Foi uma otimo local para se hospedar. A internet do local não é uma das melhores. Mais o Local é otimo para dormir o café é otimo ##### Thiago Stayed 6 nights in Jan 2022 ### 4/10 Poor #### Verified traveller 20 Dec 2021 Liked: Staff & service Disliked: Property conditions & facilities #### nao recomendo a um amigo logo na chegada o quarto ainda nao estava limpo..aguandamos 1h pra poder entrar. havia um cheiro horrivel de esgoto lado de fora, próxima a pracinha kids. baneiro com problema de logistica de box, porta mal colocada, dificel acesso ao chuveiro. no pais bom, pelo preço de temporada, péssimo!!!! ##### Verified traveller Stayed 2 nights in Dec 2021 ### 6/10 Okay #### WILLIAM 15 Dec 2021 Liked: Staff & service Disliked: Room comfort #### Mediana hospedagem mediana, OK, nada de mais e também nenhum serviço excepcional, o que salva realmente são os funcionários, que são muito educados e cordiais, parabéns aos funcionários ##### WILLIAM Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Karine 18 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estadia Foi muito boa a estadia e o atendimento e limpeza impecáveis ##### Karine Stayed 1 night in Oct 2021 ## Expedia's Latest Trends ### Hotels > [ROMANICO PALACE LUXURY HOTEL & SPA](https://www.expedia.co.uk/Rome-Hotels-Hotel-Romanico-Palace.h1690280.Hotel-Information) > > [Bankside Hotel, Autograph Collection](https://www.expedia.co.uk/London-Hotels-Bankside-Hotel.h27347295.Hotel-Information) > > [B&B St Austell](https://www.expedia.co.uk/St-Austell-Bed-And-Breakfasts.d182647-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [YHA Hawkshead - Hostel](https://www.expedia.co.uk/Ambleside-Hotels-YHA-Hawkshead-Hostel.h11518467.Hotel-Information) > > [Travelodge Edinburgh Central Queen Street](https://www.expedia.co.uk/Edinburgh-Hotels-Edinburgh-Central-Queen-Street.h4924301.Hotel-Information) > > [Belambra Clubs Arc 2000 - L'Aiguille Rouge](https://www.expedia.co.uk/Bourg-Saint-Maurice-Hotels-Club-Belambra-LAiguille-Rouge.h2475638.Hotel-Information) > > [Van Der Valk Hotel Beveren](https://www.expedia.co.uk/Antwerp-Hotels-Van-Der-Valk-Hotel-Beveren.h3634293.Hotel-Information) > > [Hotels near Wentworth Golf Club](https://www.expedia.co.uk/Wentworth-Golf-Club-Hotels.0-l6170232-0.Travel-Guide-Filter-Hotels) > > [Akra Sorgun Tui Blue Sensatori - All Inclusive](https://www.expedia.co.uk/Manavgat-Hotels-Akra-Sorgun-Tui-Blue-Sensatori.h17484703.Hotel-Information) > > [First Hotel Paris Tour Eiffel](https://www.expedia.co.uk/Paris-Hotels-First-Hotel-Paris-Tour-Eiffel.h4013102.Hotel-Information) > > [Imperial Palace Hotel - All Inclusive](https://www.expedia.co.uk/Sunny-Beach-Hotels-Imperial-Palace-Hotel-All-Inclusive.h2917844.Hotel-Information) > > [Titanic Palace](https://www.expedia.co.uk/Hurghada-Hotels-Titanic-Palace-Aqua-Park.h11626685.Hotel-Information) > > [Sol y Mar Apartments](https://www.expedia.co.uk/Son-Servera-Hotels-Sol-Y-Mar-Apartamentos.h5313761.Hotel-Information) > > [All-Inclusive Hotels in Da Nang](https://www.expedia.co.uk/Da-Nang-Hotels-All-Inclusive-Hotel.0-0-d974-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Luxmar](https://www.expedia.co.uk/Benidorm-Hotels-Luxmar.h1854770.Hotel-Information) > > [Grand Magic Hotel Marne La Vallée](https://www.expedia.co.uk/Paris-Hotels-Magic-Circus-Hotel.h921542.Hotel-Information) > > [The Mansion at Glen Cove](https://www.expedia.co.uk/Glen-Cove-Hotels-The-Mansion-At-Glen-Cove.h862714.Hotel-Information) > > [The Abbey Hotel](https://www.expedia.co.uk/Battle-Hotels-The-Abbey-Hotel.h4468612.Hotel-Information) ### Flights > [Flights from Denver (DEN) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/den/man/denver-to-manchester) > > [Flights from Amsterdam (AMS) to Rome (FCO)](https://www.expedia.co.uk/lp/flights/ams/fco/amsterdam-to-rome) > > [Flights from St. Peter (JER) to London (LHR)](https://www.expedia.co.uk/lp/flights/jer/lhr/jersey-to-london) ### Cars > [Car hire in Manila](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Manila.d178282.Car-Hire-Guide) > > [Enterprise Car Rentals In Birmingham](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Birmingham.d5785666-c15.Car-Rental-Guide-Suppliers) ### Packages > [SS Great Britain](https://www.expedia.co.uk/SS-Great-Britain-Bristol-Floating-Harbour.d6084215.Attraction) > > [Fremantle Holidays](https://www.expedia.co.uk/Fremantle.d8079.Holidays-City-Breaks) > > [Bora Bora](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/602861/Bora-Bora) > > [Cornwall Holidays](https://www.expedia.co.uk/Cornwall.d6046193.Holidays-City-Breaks) > > [Apollo Theater](https://www.expedia.co.uk/Apollo-Theater-Manhattan.d6064555.Attraction) ### General > [Visit Stockholm](https://www.expedia.co.uk/Stockholm.dx178311) > > [Visit Asnieres-sur-Seine](https://www.expedia.co.uk/Asnieres-Sur-Seine.dx178701)