Title: Hotel Colina São Francisco Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=181123&destination=Gramado%2C+Rio+Grande+do+Sul%2C+Brazil&selected=6117600&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Colina São Francisco Guests at Hotel Colina São Francisco wake up to a delicious breakfast buffet before stepping into a charming garden oasis, with helpful staff always ready to assist ## Photo gallery for Hotel Colina São Francisco ![Free daily buffet breakfast - Hotel Colina São Francisco (Gramado)](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/a771f71c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Colina São Francisco (Gramado)](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/20a5c121.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Room | Minibar, free WiFi, bed sheets - Hotel Colina São Francisco (Gramado)](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/66448758.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Colina São Francisco (Gramado)](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/42a9cbc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Colina São Francisco (Gramado)](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/710e563d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Colina São Francisco offers a warm atmosphere in Planalto's heart. Enjoy the inviting breakfast buffet, relax in the garden, or use in-room WiFi to stay connected. The multilingual staff provides attentive assistance throughout your stay. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available - Laundry room - Housekeeping £34 includes taxes & fees 30 Mar - 31 Mar ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=6117600&PinnedHotelID=6117600&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=6117600&PinnedHotelID=6117600&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=6117600&PinnedHotelID=6117600&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=6117600&PinnedHotelID=6117600&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6117600&PinnedHotelID=6117600&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6117600&PinnedHotelID=6117600&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6117600&PinnedHotelID=6117600&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6117600&PinnedHotelID=6117600&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 12 of 12 rooms ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/c114838f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Triple Room ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/8ff44923.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Triple Room Deluxe ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/cd0d8c94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Deluxe - 172 sq ft - Sleeps 3 ### View all photos for Double Room Standard ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/f4373dc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 172 sq ft - Sleeps 2 ### View all photos for Double Room Deluxe ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/f462b86b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe - 172 sq ft - Sleeps 2 ### View all photos for Triple Room Standard with Garden View ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/5bc92b3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard with Garden View - 172 sq ft - Sleeps 3 ### View all photos for Standard Room ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/21d0fe1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Economy Room ![Economy Room | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/a9173013.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Economy Triple Room ![Economy Triple Room | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/1ff8b9ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Triple Room 8.0 Very good 1 review - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Deluxe Twin Room ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/0f0fd927.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 10.0 Exceptional 1 review - Sleeps 2 - 1 Double Bed ### View all photos for Double Room Economy ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6117600/6117600/b3f1ccab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Economy - Sleeps 2 ### Triple Room Standard - 172 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Hotel-Colina-Sao-Francisco.h6117600.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Hotel-Colina-Sao-Francisco.h6117600.Hotel-Information) ## About the area Planalto, a neighbourhood in Gramado, is home to Hotel Colina São Francisco. Perfume Museum and Etnias Square are cultural highlights, and some of the area's attractions include Snowland Park and Mini Mundo. Igreja do Relogio and Gramado Tennis Club are also worth visiting. [Visit our Gramado travel guide](https://www.expedia.co.uk/Gramado.dx181123) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.38823%2C-50.88232&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XnP_b3ZmZw1Eag3w7DUxSVDOwCg=) Rua Pedro Candiago, 993, Gramado, 95670-000 ### What's nearby - ![Black Lake Park](https://images.trvl-media.com/place/6214540/ef660a8e-145f-4c2d-b67a-cbf3cdc94b46.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Black Lake Park 11 min walk \- 0.6 miles - ![Mini Mundo](https://images.trvl-media.com/place/6214555/29e14335-a9a0-4753-88a5-445e88a172ea.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mini Mundo 12 min walk \- 0.7 miles - ![Gramado Central Avenue](https://images.trvl-media.com/place/6214584/c2d9fc69-1c95-4f1b-a46c-27e6eaef2414.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Central Avenue 19 min walk \- 1.0 mile - ![Covered street - Gramado, Rio Grande do Sul, Brazil](https://images.trvl-media.com/place/6258340/b76e2b98-372d-48de-b956-31da74a197cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Covered Street 2 min drive \- 1.2 miles - Joaquina Rita Bier Lake 9 min walk \- 0.5 miles ### Getting around - Porto Alegre (POA-Salgado Filho Intl.) 134 min drive ### Restaurants - Galeto Itália 8 min walk - Château Allemand 4 min walk - Restaurante Quintanilha 12 min walk - Alemanha Encantada 12 min walk - Mestre Cuca 7 min walk ## About this property ### Hotel Colina São Francisco Hotel near Gramado Covered Street At Hotel Colina São Francisco, you can look forward to a free breakfast buffet, a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi. Other perks include: - Self-parking (surcharge), free newspapers and smoke-free property - Concierge services, luggage storage and a 24-hour front desk - A TV in reception, multilingual staff and tour/ticket information Room features All guest rooms at Hotel Colina São Francisco feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and minibars. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/74000000/73100000/73099400/73099394/776ee3f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buona Vitta Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids’ pool 9.2 Wonderful 1,008 reviews £60 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=73099394&PinnedHotelID=73099394&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6110000/6107800/6107741/6006e937.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laghetto Toscana Vila Suica - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.6 Excellent 387 reviews £56 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=6107741&PinnedHotelID=6107741&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/66000000/65540000/65533100/65533064/f2df9384.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids’ pool 9.4 Exceptional 727 reviews £53 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=65533064&PinnedHotelID=65533064&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20170000/20166700/20166690/9c806873.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Galo Vermelho Dutra - Pool - Hot tub - Breakfast included - Parking included 9.0 Wonderful 305 reviews £31 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=20166690&PinnedHotelID=20166690&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/61000000/60250000/60246400/60246395/b46089ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exclusive Gramado Hotel & Spa by Gramado Parks Dutra - Pool - Breakfast included - Spa - Kids’ pool 9.4 Exceptional 647 reviews £51 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18520000/18517800/18517711/ae926a24_edited_5fac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sky Gramado - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,001 reviews £32 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=18517711&PinnedHotelID=18517711&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/27000000/26560000/26552900/26552818/7f8847ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada do Verde Gramado Centro - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 144 reviews £44 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=26552818&PinnedHotelID=26552818&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools, seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/25000000/24440000/24435200/24435139/dd35e7ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gramado Palace Dutra - Pool - Breakfast included - Kids’ pool - Parking included 9.4 Exceptional 261 reviews £50 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=24435139&PinnedHotelID=24435139&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/40000000/39160000/39156500/39156482/42ca4dfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Premium Hotel Bavaria - Pool - Hot tub - Breakfast included - Free Wi-Fi 8.6 Excellent 1,000 reviews £32 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=39156482&PinnedHotelID=39156482&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/41000000/40890000/40888400/40888358/c698da48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Palace Hotel Três Pinheiros - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 8.8 Excellent 1,004 reviews £27 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=40888358&PinnedHotelID=40888358&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=6117600&PinnedHotelID=6117600&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6117600,73099394,6107741,65533064,20166690) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (BRL 20 per day) - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7 AM to 10 AM ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden ### More - 2 buildings - 4 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Phone ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 3.43 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: BRL 20 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Hotel San Francisco Gramado San Francisco Gramado Hotel Colina São Francisco Gramado Colina São Francisco Gramado Colina São Francisco Colina Sao Francisco Gramado Hotel Colina São Francisco Hotel Hotel Colina São Francisco Gramado Hotel Colina São Francisco Hotel Gramado ## Frequently asked questions ### Is Hotel Colina São Francisco pet-friendly? ### How much does it cost to stay at Hotel Colina São Francisco? ### How much is parking at Hotel Colina São Francisco? ### What time is check-in at Hotel Colina São Francisco? ### What time is check-out at Hotel Colina São Francisco? ### Where is Hotel Colina São Francisco located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Colina São Francisco Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 35 8 - Good 34 6 - Okay 18 4 - Poor 9 2 - Terrible 7 ## Reviews Verified ### 6/10 Okay #### Henrique 29 Sept 2025 Liked: Staff & service, room comfort Atendimento muito bom, ótima recepção. A manutenção das acomodações peca um pouco nos quartos mais simples. Café da manhã bom. ##### Henrique Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### rodrigo 22 Aug 2022 Liked: Cleanliness, staff & service A cama não era de casal, juntaram duas de solteiro e ficou ruim de dormir, pois ficava um buraco no meio. O banheiro era extremamente gelado e o café da manhã não tinha muita variedade e o que tinha estava tudo frio(inclusive o ovo mexido). ##### rodrigo Stayed 1 night in Aug 2022 Verified ### 6/10 Okay #### David 3 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Intermediária. Infraestrutura do hotel era boa, mais o quarto era muito pequeno, a cama nao era aconchegante e havia pouco cobertor e travesseiros era apenas dois, e nao tinha espelho no quarto, so no banheiro. Café da manhã muito bom e os atendentes bem atenciosos. ##### David Stayed 1 night in Jul 2022 Verified ### 10/10 Excellent #### Patricia S 27 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incrível. Incrível! Excelente custo X benefício. A simplicidade do hotel foi amplamente compensada pela gentileza no atendimento por parte dos colaboradores além de ótima localização! ##### Patricia S Stayed 5 nights in Jul 2021 Verified ### 4/10 Poor #### Verified traveller 19 Jul 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Deixou a desejar, fraco demais Audaciosa uma placa na frente do estabelecimento chamando de hotel “premium”. Quarto extremamente básico, totalmente construído de paredes de gesso, até mesmo paredes externas não eram de alvenaria. Ao ligar o Split sacudia o quarto todo. Uma bomba d’água ficava próxima do quarto e cada vez que algum hóspede utilizava água, fazia um barulho bastante inconveniente, principalmente na calada da noite. Chuveiro elétrico de baixo desempenho. A pia era quase do tamanho duma xícara e a torneira “com água quente”, saia apenas um fio d’água. Ao levantar do vaso, batia a cabeça do teto, tinha um rebaixo do gesso. No anúncio dizia TV 32 polegadas, no quarto tinha uma telinha de cerca de 20”. Temperatura em gramado zero graus, pessoal arrumou o quarto para nos receber com apenas uma cobertinha de solteiro toda manchada ainda. Split grosso de pó no filtro, assim como exaustor do banheiro. Cortina pra abrir e fechar era “no braço”, tudo quebrado. Elevador não leva a todos andares do prédio, alguns lances não necessários subir de escada. Café da manhã ok. O armário não contava com nenhum cabide e mesmo se tivesse, a travessa para pendurar estava quebrada e atirada lá. Não disponibilizava cobertas extras no quarto, nem travesseiros. Wi-Fi funcionou bem. Não tinha aconchego algum tanto o quarto quanto o hotel, é uma pena, faltam detalhes simples que mudariam toda experiência. Infelizmente não recomendo e jamais voltarei, por preço nenhum. ##### Verified traveller Stayed 2 nights in Jul 2021 Verified ### 8/10 Good #### Verified traveller 11 Jun 2021 Liked: Cleanliness, staff & service, room comfort #### Na medida Hotel 3 estrelas, bom custo benefício, próximo as principais atrações turísticas. Se busca um hotel para dormir boa pedida, café da manhã simples e na medida. Reclamei do quarto e atenderam prontamente. ##### Verified traveller Stayed 3 nights in Jun 2021 Verified ### 10/10 Excellent #### claodemir 2 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amei! Sensacional,tudo perfeito! ##### claodemir Stayed 2 nights in May 2021 Verified ### 10/10 Excellent #### Verified traveller 26 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito boa a estadia, mas o hotel não era no local indicado, e não fomos informados antes. Mas de resto era tudo muito bom, a cama boa, o café da manha bem delicioso. Recomendo. ##### Verified traveller Stayed 1 night in May 2021 Verified ### 10/10 Excellent #### Marlon 7 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Incrível...excelente ATENDIMENTO... com certeza voltaremos! ##### Marlon Stayed 2 nights in Apr 2021 Verified ### 8/10 Good #### Fernando 7 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O atente queria cobrar o estacionamento, tive de mostrar a reserva pra ele ver que era gratis. Quarto aparentemente limpo mais com muita poeira nos móveis, roupas de cana e tolhas bem limpo. Café da manhã poderia ser melhor, é mais diversificado todos os dias igual ##### Fernando Stayed 5 nights in Dec 2020 Verified ### 8/10 Good #### Brian Vinicius 28 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avaliação Experiência boa. Acomodações confortáveis e limpas. Lugar agradável e bonito. Recomendo. ##### Brian Vinicius Stayed 1 night in Dec 2020 Verified ### 8/10 Good #### Relton 20 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Boas férias. Bom, foi tudo muito bom a não ser o vaso sanitário que não funcionava direito e a cama de casal afundava no meio as noites dormidas não foram das melhores. ##### Relton Stayed 4 nights in Nov 2020 Verified ### 6/10 Okay #### Anderson 6 Nov 2020 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### RAZOAVÉL DEVERIA SER MELHOR PELO PREÇO PAGO 1 FIZ UMA OPÇAO DE PAGAR A ESTADIA NO HOTEL E ANTES DE FAZER O CHEK-IN JA TINHA SIDO DEBITADO A VISTA O VALOR NO CARTÃO, 2 O AR CONDICIONADO NÃO FUNCIONAVA, 3 ESQUECI UMA PEÇA DE ROUPA NO QUARTO LIGUEI LOGO EM SEGUIDA NO HOTEL E DISSERAM QUE NÃO FOI ENCONTRADO NADA, 4 O QUARTO ERA MUITO PEQUENO E O BANHEIRO ESTREITO DEMAIS. ##### Anderson Stayed 6 nights in Oct 2020 Verified ### 10/10 Excellent #### THIAGO 26 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### boa experiência. Foi ótima. Funcionários super prestativos e agradáveis. Café da manhã generoso. Boa limpeza. Pena que o quarto que ficamos não tinha nenhuma vista em especial. ##### THIAGO Stayed 2 nights in Oct 2020 Verified ### 6/10 Okay #### Alexandra 25 Feb 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel mediano para ruim. A localização do hotel é boa, mas o quarto é bem ruim. A janela do banheiro não fechava, o piso tinha cerâmicas quebradas, os suportes estavam enferrujados, o box era de acrílico daqueles velhos e tinha uma aranha no box. A televisão só pegava 6 canais, o frigobar estava vazio. A cama de casal era duas camas de solteiro unidas. Tinha goteira no restaurante, o café da manhã era bem fraquinho, não tinha lá muita variedade e o gosto do café era muito ruim. O estacionamento é pago, eles cobram uma taxa de R$ 10,00 a diária. Fiquei no quarto 103 que era abaixo do andar da recepção, talvez os quartos dos andares superiores sejam melhores.A limpeza também não é lá essas coisa, toalhas e roupas de cama com manchas. ##### Alexandra Stayed 1 night in Feb 2020 Verified ### 4/10 Poor #### LUCIANO MAURICIO 25 Nov 2019 Liked: Staff & service Disliked: Room comfort #### Insatisfeito Recepção muito boa, conforto ruim, pois a cama que é informado no site que seria de casal, são duas camas de solteiros juntas. Não consegui abrir a cortina, pois o suporte estava solto, mal fixado na parede e qualquer mexida na cortina poderia cair. Tivemos que movimentar a cama de solteiro pois haveria a possibilidade de se desprender o varão da cortina e cair sobre a cama, no qual minha filha iria dormir nela. Banheiro necessitando de algumas reformas, limpeza, box solto, perigoso em abrir a porta para entrar no chuveiro. Cafe da manhã bom. ##### LUCIANO MAURICIO Stayed 1 night in Nov 2019 Verified ### 10/10 Excellent #### Karoline 18 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel bem organizado,camas confortáveis, vista maravilhosa dos quartos, um café da manhã espetacular sem contar a vista de lá. Parabéns pelo belo atendimento prestado ##### Karoline Stayed 2 nights in Nov 2019 Verified ### 10/10 Excellent #### Daiana 6 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso! Maravilhoso super bem atendidos .. as pessoas que trabalham no hotel super queridas .. 100 % ##### Daiana Stayed 3 nights in Aug 2019 Verified ### 10/10 Excellent #### SAMUEL 27 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Um belo final de semana Tudo muito bom! O hotel está em organização externa, consertando calçados o que parabenizo-lhes. Como dica, é importante marcar as vagas do estacionamento no solo, pois algumas pessoas deixam os veículos atravessados ocupando 2 vagas. ##### SAMUEL Stayed 1 night in Jul 2019 Verified ### 2/10 Terrible #### Verified traveller 19 Jul 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Péssima experiência. Hotel com localização excelente mas as condições do hotel São péssimas. Quarto pequeno sem estrutura, sujo e banheiro com péssimos acabamentos. Não tem calefação. Apesar do esforço do funcionario para nos atender não foi nada satisfatória nossa hospedagem. ##### Verified traveller Stayed 1 night in Jul 2019 Verified ### 4/10 Poor #### Verified traveller 19 Jun 2019 Disliked: Staff & service Fiz a reserva aqui pelo site para 15 e 16 de junho. Chegando no hotel fui informado que eu não poderia ficar hospedado no mesmo, pois não tinha mais quartos disponíveis. O rapaz da recepção se quer me deu o endereço do hotel que eu fui realocado, só deu o nome e pronto. Fui colocado no hotel Recanto da Serra, muito bom lá! ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 2/10 Terrible #### Verified traveller 18 Jun 2019 Fiquei extremamente insatisfeita com o Hotel São Francisco. Reservei um quarto p/ um casal e um bebê, pelo site Expedia, com no minimo um mês de antecedência da data da viagem. Escolhi o hotel pelos ótimos comentários que li, pelas fotos que olhei e principalmente pela localização. Ao chegar em Gramado e nos apresentarmos para o check in, fomos informados por um funcionário da recepção, que houveram problemas elétricos no hotel e que nós fomos realocados em outro local. Simplesmente assim: nos colocaram em outro hotel (inferior, diga-se de passagem), longe do centro e sequer nos perguntaram se estaríamos de acordo. Eu realmente espero que o motivo da troca de hotel tenha sido por problemas elétricos, pois quando chegamos na recepção e eu informei que a reserva tinha sido realizada pelo Expedia, o rapaz pegou um montante de reservas, separadas das demais, e nos informou da realocação. Quero acreditar que não houve DIFERENCIAÇÃO na nossa reserva por termos realizado por um site terceiro! Então deixo aqui meu relato de indignação e insatisfação com o Hotel São Francisco, que nem um pedido de desculpas nos deu!!! ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 4/10 Poor #### Verified traveller 23 May 2019 Disliked: Cleanliness, staff & service #### Cuidados com o quarto Ficamos 3 estadias no Hotel, em nenhuma delas tivemos o quarto arrumado. A única tomada que funciona no quarto ébano do banheiro, as outras estão afundadas para dentro da parede. Para quem gosta de canais abertos, como Globo, SBT, Band e demais, os canais não pegam. O quarto que fiquei estava sujo, com chumaços de cabelo e poeira no chão, ao lado da cabeceira da cama. Sugiro que a pessoa que cuida do café faça a administração dos quartos, pois o café é excepcional. ##### Verified traveller Stayed 3 nights in May 2019 Verified ### 8/10 Good #### LUIZ CARLOS 21 May 2019 Liked: Staff & service Disliked: Cleanliness A estadia foi boa no geral porém a televisão não pega quase nem um canal. ##### LUIZ CARLOS Stayed 3 nights in May 2019 Verified ### 10/10 Excellent #### Claudio 8 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tudo limpinho.. 1km do centro. Bem organizado. Nao tenho nada a reclamar. ##### Claudio Stayed 3 nights in May 2019 ---